2017 Ford Expedition Complaints and Problems – Is Your Car A Lemon?

Fuel system, electrical, engine and powertrain issues among the top complaints received by the NHTSA from vehicle owners

Ford has long been known for creating SUVs that consumers want to drive. The 2017 Ford Expedition is one such model that received a lot of praise. With the additional room and towing capacity, it became a popular family option. Even the automaker claims that the newest models are “built to command.” The truth is that this model has a lot to boast about, but it’s not good. The defective powertrain, malfunctioning engine, faulty electrical system, poor fuel system and broken vehicle speed control are what make this SUV noteworthy.

Click on other model year to view more problems:  2018

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Powertrain

On a larger SUV such as the Expedition, it’s to be expected that the powertrain will be capable. After all, this vehicle needs to tow a lot during family vacations. What customers find is that this powertrain doesn’t hold up the way it should.

Just look at this complaint left on the NHTSA website. “Car will downshift to 1st gear, engine RPM will go to 8,000 and loss of power. This is a major concern with winter coming on, when one travels on ice or snow and car decides to downshift, guess what, one will wreck!! Has been to two dealerships for a total of 23 days they can’t find anything. No codes are stored. Also from time to time when starting all electrical power will come on but no start. Take key out wait a few minutes then key works.”

There seem to be numerous concerns with the Expedition powertrain. The automaker has released several communications, while not directly related to this incident. One notable service bulletin is #TSB 19-2252. It states that the Expedition, along with the higher end Navigator, might exhibit a grinding noise when in 2WD mode. This is most often heard during acceleration and is caused by a loss of vacuum. To repair the problem, technicians must replace the worn-out vacuum and IWE components. It looks like the Expedition is, in fact, built to command – the service bays for repair.

Here are some actual complaints logged with the NHTSA about the 2017 Ford Expedition Transmission Problems:

CAR WILL DOWNSHIFT TO 1ST GEAR, ENGINE RPM WILL GO TO 8000, AND LOSS OF POWER. THIS IS A MAJOR CONCERN WITH WINTER COMING ON, WHEN ONE TRAVELS ON ICE OR SNOW AND CAR DECIDES TO DOWNSHIFT, GUESS WHAT, ONE WILL WRECK!! HAS BEEN TO TWO DEALERSHIPS FOR A TOTAL OF 23 DAYS AND THEY CANT FIND ANYTHING. NO CODES ARE STORED. ALSO FROM TIME TO TIME WHEN STARTING ALL ELECTRICAL POWER WILL COME ON BUT NO START. TAKE KEY OUT WAIT A FEW MINUTES THEN KEY WORKS.

DURING ACCELERATION TOWARDS 60MPH- 70MPH THE TRUCK WILL BEGIN TO VIBRATE A LITTLE, THEN THE WRENCH LIGHT COMES ON. AS YOU SETTLE ON A SPEED THE VIBRATION STOPS UNLESS YOU HAVE TO SLOW DOWN TO SPEED BACK UP. ONCE YOU PULL OVER AND TURN THE TRUCK OFF FOR A BIT AND TURN IT ON THE WRENCH DISAPPEARS.

VEHICLE WAS PULLED 3/4 INTO THE GARAGE WITH THE BACK WHEELS ON THE APPROACH OF THE DRIVEWAY. VEHICLE WAS PUT INTO PARK AND SHUT OFF. I RETURNED TO THE GARAGE 10 MINUTES LATER TO FIND THE VEHICLE HAD ROLLED DOWN THE DRIVEWAY, STRIKING A TREE CAUSING SIGNIFICANT DAMAGE. VEHICLE WAS FOUND TO BE IN PARK AND STARTED UP WITHOUT ANY PROBLEMS. IN THE LAST COUPLE OF DAYS I HAVE NOTICED INCONSISTENCY WITH THE VEHICLE’S SHIFTER WHEN PLACING IT IN PARK. I HAVE SEEN IT GET HUNG UP BETWEEN REVERSE AND PARK. THIS IS A BRAND NEW FLEET VEHICLE WITH 1049 CURRENT MILES.

Engine

Along with the powertrain, owners expect that the engine will not only be potent but also dependable. Again, it’s clear that simply isn’t the case when dealing with this SUV.

One NHTSA user stated, “Vehicle lost power while driving (in motion) on highway. No engine power, loss of steering control. Only 1,400 miles on vehicle from new. Dealer service indicated ground wire broke to PCM power control module. Caused fuse 77 to short open.”

It simply doesn’t make any sense for a vehicle’s engine to cease working after only 1,000 miles. Of course, Ford hasn’t documented this occurrence or anything like it, but they did have another engine problem, exhibited with Service Bulletin #SSM 47376. It says that some engines have a ticking noise coming from the cylinder block area. When this occurs, it usually means that there is a cracked piston skirt. To repair it, they might need to replace the short block. New vehicles shouldn’t face this type of engine repair unless the engineers failed to design a reliable motor. If this is what commanding the competition looks like, it might be better to take the bus.

Here are some actual complaints logged with the NHTSA about the 2017 Ford Expedition Engine Problems:

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER, WAITED FOR A WHILE, RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE OFF SAFELY. LATER DURING THE TRIP, THE VEHICLE STALLED AGAIN. THE MOST RECENT FAILURE OCCURRED ON JUNE 26, 2019 AND THE SERVICE VEHICLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MARTY FRANAGE FORD TO BE DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. 

MY 2017 FORD EXPEDITION WITH 60,000 MILES, LOSES POWER RANDOMLY, WITHOUT ANY WARNING WHEN DRIVING. I HAVE TO PULL OVER IMMEDIATELY, SHUT IT OFF AND TURN IT BACK ON. FORD DEALERSHIP SERVICE DEPARTMENT SAID IT’S THE THROTTLE BODY AND GASKET.

TRUCK HAS SMELLED LIKE EXHAUST DURING HARD ACCELERATION NUMEROUS TIMES. I HAVE HAD TO LOWER MY WINDOWS TO ALLOW IT TO ESCAPE.

Electrical

What runs everything in a vehicle? The electrical system is in charge of keeping everything working at optimal levels. Whether it is the car’s amenities or the battery, the electrical system is what keeps it all functioning. With the Expedition, a lot is going wrong in this department, which should come as no surprise.

This NHTSA reviewer stated, “Two weeks after purchasing my car, I attempted to start it one morning. I got in the car and proceeded to put my foot on the brake pedal and push to start. When doing that the engine did not start and the lights were flickering. I got out of the car, took the key with me and the lights still flickered on and off. I had to get it jumped to take it to Sun Stare Ford who stated nothing was wrong with the car. I also have issues with the parking aid. I will just be driving (streets or highways) and all of a sudden the parking aid will go off. I am nowhere near any cars. It does it sporadically. It scares me and now I am not sure if when the sensors on the side view mirrors are on if they are correct when attempting to switch lanes. I can’t trust that when I am backing up or parking what the sensors are beeping at. This happens almost every time I drive the vehicle. Again, I took the car to Sun Stare Ford and again no resolution and no explanation. Just laughed and said I don’t know.”

There are more electrical service bulletins than anything else. That indicates that there are numerous issues with this system. Some of the communications discuss trouble with the battery cables, while others talk about issues with the advanced safety aids. No matter which way the automaker attempts to spin it, it’s clear that they didn’t create a reliable and functional SUV. The tagline should be – built to command glitches.

Here are some actual complaints logged with the NHTSA about the 2017 Ford Expedition Electrical Problems:

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT THE ELECTRONIC TOUCH SCREEN MONITOR FAILED TO OPERATE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Fuel/Propulsion

Unless a driver has an electric vehicle, the fuel system is still vital to the daily operation. The Expedition runs on fuel, so this is one area that must also be looked at. Again, it’s evident that Ford didn’t pay close enough attention during the design of this SUV.

Just look at this NHTSA complaint. “Vehicle started running rough going up a highway on ramp. Check engine light came on, pulled over and shut off engine. Restarted engine and it continued to run rough. A couple days later the vehicle stalled while accelerating into an intersection and again the check engine light came on. The electronic throttle body ETB assembly has been replaced by the dealer. I feel this is a safety issue, and it should be covered under a recall.”

Interestingly enough, there isn’t a single service bulletin related to the fuel system. It’s as if everything runs perfectly and there are no needs for repairs. Clearly, Ford isn’t taking into consideration the countless complaints and concerns about how this vehicle runs. It’s an area that demands attention, especially if this SUV plans to command the competition.

Here are some actual complaints logged with the NHTSA about the 2017 Ford Expedition Fuel System Problems:

2017 FORD EXPEDITION. CAR WAS RUNNING NORMAL, CRUISING AT 45MPH ON CITY STREET, THEN UNEXPECTED LOSS OF THROTTLE, CAUSING IMMEDIATE DECELERATION. ACCELERATOR NO LONGER RESPONDING TO INPUT. WRENCH LIGHT CAME ON; HAD TO COAST TO A STOP WITH TRAFFIC COMING FAST BEHIND ME. SHUT OFF CAR AND RESTARTED IT, AND WAS ABLE TO DRIVE IT TO THE DEALERSHIP. DEALER REPLACED FAULTY ELECTRONIC THROTTLE BODY.

ON TWO SEPARATE OCCASIONS VEHICLE LOST POWER WHILE DRIVING ON FREEWAY, AND “CHECK SERVICE MANUAL” WARNING APPEARED ON DASH. VEHICLE HAD TO BE STOPPED ON FREEWAY AND THEN RESTARTED IN ORDER TO PROCEED. SERVICED BY DEALER; ELECTONIC THROTTLE BODY DETERMINED TO BE DEFECTIVE, AND REPLACED.

Vehicle Speed Control

Modern vehicles come with plenty of advanced systems that make the ride smooth and safe. One such system is the vehicle speed control. When it is working the way it should, everything goes well, but watch out when these systems start to malfunction.

One person contacted the NHTSA to discuss a problem. Here was the report. “The contact leased a 2017 Ford Expedition. While attempting to park the vehicle with the brake pedal depressed, the vehicle began to accelerate independently and crashed into a tree. The air bags deployed. A police report was filed. The contact sustained a concussion, lacerations to the left shin and bad bruises to the right side of the neck and shoulder. Medical attention was required. The vehicle was towed from the scene. The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was approximately 25,600.”

As with the fuel system, there is nothing from the Ford camp on this matter either, despite the NHTSA getting involved. It seems strange that the automaker has decided to start ignoring complaints and act like nothing is going on. It creates curiosity about what they plan to command. Are they looking to lead the field in massive failures or uncaring support for its consumers? They seem to excel at both.

Here are some actual complaints logged with the NHTSA about the 2017 Ford Expedition Speed Control Problems:

VEHICLE SUDDENLY LOOSES ENGINE POWER WHILE DRIVING AND GOES INTO SAFE (OR LIMP) MODE. STEPPING ON THE ACCELERATOR DOES NOTHING, IT DOESN’T EVEN REV THE ENGINE, IT’S SIMILAR TO BEING IN NEUTRAL. IT HAS OCCURRED ON 3 SEPARATE OCCASIONS, MONTHS BETWEEN EVENTS – FIRST, WHILE ATTEMPTING TO ACCELERATE ONTO AN INTERSTATE HIGHWAY, WE SUDDENLY LOSE ENGINE POWER WHILE ATTEMPTING TO MERGE INTO THE RIGHT LANE OF TRAFFIC. WE FORCED TO SLIDE OVER ONTO THE RIGHT SHOULDER AND STOP. SECOND OCCURRENCE HAPPENED WHILE DRIVING DOWN A CITY STREET. WE SUDDENLY LOSE ENGINE POWER AND ARE FORCED TO TURN ONTO A NEIGHBORHOOD STREET AND COME TO A COMPLETE STOP. THIRD TIME, AGAIN DRIVING DOWN A CITY STREET, SUDDENLY LOSE ENGINE POWER BUT THERE WAS NO WHERE TO PULLOVER OR SIDE STREET TO TURN ONTO. WE FORCED TO STOP THE VEHICLE IN THE MIDDLE ROAD. LUCKILY NO ONE WAS DIRECTLY BEHIND US.

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