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Electrical System/Exterior Lighting
These days, most vehicle dashboards contain a myriad of gauges and displays. Take, for example, the Jeep Compass with its supposedly high-tech Multiview Driver Information Display and Uconnect touchscreen infotainment system. Both gadgets sound good on paper but fail all too often in real life.
Let’s start with the ultra-bright driver information display that refuses to dim, no matter which setting the driver adjusts it to.
On the NHTSA website, one owner complains of the instrument cluster, “Instrument cluster is very bright at night, affecting the ability to see the roadway. Instrument cluster does not dim when attempting to adjust brightness.”
Obviously, the wayward cluster is a safety issue, yet Jeep has not issued a recall to address the problem.
Next up there’s the abysmal Uconnect infotainment display. The unit houses the rearview camera, which, like the aforementioned instrument cluster, is abnormally bright.
“Problem relates to 2018 Jeep Compass Latitude. When vehicle is placed in reverse, the 8.4” Uconnect screen shows the backup camera at full brightness. This is blinding and makes it impossible to see when backing up. This is going to cause an accident,” states an owner.
The blazingly intense backup camera isn’t the Uconnect display’s only problem; the unit is also known to freeze up and crash without warning. So far, Jeep has not made public a remedy for any of these issues.
Here are some actual complaints logged with the NHTSA about the 2018 Jeep Compass Electrical and Exterior Lighting Problems:
I BOUGHT MY JEEP COMPASS 2018 IN APRIL OF 2018. WHEN I WAS FINALLY ABLE TO DRIVE IT AT NIGHT I REALIZED THE TOUCH SCREEN AND INSTRUMENT PANEL DID NOT DIM WHEN THE HEADLIGHTS CAME ON AS IT SAYS THAT IT WILL DO. IT MAKES IT VERY DIFFICULT TO DRIVE AT NIGHT WITH HOW BRIGHT THE DISPLAYS ARE
MULTIPLE ISSUES WITH CAR DISPLAY, AND DIMMER CAPABILITIES. NAVIGATION SCREEN AND BACKUP CAMERA BLINDINGLY BRIGHT WHEN DARK OUT, CREATING SAFETY HAZARD. HAD INSTRUMENT PANEL CLUSTER SOFTWARE UPDATE RECALL WORK COMPLETED BUT ISSUE NOT RESOLVED WITH RECALL WORK. PROBLEM PERSISTS WHEN VEHICLE IS IN MOTION AND STATIONARY
DIMMER FOR DASH LIGHTS / GAUGES DOES NOTHING. ALL INTERIOR GAUGES, CONTROLS, DIALS, ETC. STUCK ON FULL BRIGHTNESS. VERY DANGEROUS – MAKES IT HARD TO OPERATE VEHICLE AT NIGHT WITH GLARING GAUGES.
I HAD MY VEHICLE DIAGNOSED DUE TO INTERIOR LIGHTS DO NOT DIM AT NIGHT LEAVING THE JEEP VERY BRIGHT AND DANGEROUS. I HAVE CALLED JEEP AND THEY REFUSE TO FIX THE ISSUE OR GIVE ME A SOLUTION ON WHAT TO DO! THEY STILL REFUSE AT OF TODAY
Most brand-new vehicles don’t stall in the middle of an intersection. But, then again, the Jeep Compass isn’t like other new vehicles. The SUV is well-known for an engine that dies without warning, often at the most inopportune times.
On the NHTSA website, one owner writes, “Car has shut off three times while driving. Simply shuts down in the middle of a highway or side street.”
“Front display panel flashes off and screen goes completely black then service light comes on and engine stalls,” complains another driver.
There is a potential cause for these concerns, and a corresponding recall (18V524000). According to Jeep, the problem may be the voltage regulator; a part of the car’s computer used to control alternator output. Dealers will repair the problem free of charge.
Here are some actual complaints logged with the NHTSA about the 2018 Jeep Compass Engine Problems:
THE 2018 JEEP COMPASS STALLED AND SHUT DOWN WHILE DRIVING WITH 335 MILES ON THE ODOMETER
CAR HAS SHUT OFF 3 TIMES WHILE DRIVING IN LAST WEEK. SIMPLY SHUTS DOWN IN MIDDLE OF A HIGHWAY OR SIDE STREET
AT AROUND 5000 MILES MY JEEP WAS ALMOST COMPLETELY OUT OF OIL. I BROUGHT THIS TO THE DEALERS ATTENTION AT THE FIRST OIL CHANGE. BROUGHT THE JEEP BACK AFTER 2000 MILES AND AGAIN IT WAS LOW (ABOUT 2 QUARTS). THE SERVICE TECH ADMITTED IT WAS BURNING OIL BUT WILL NOT REMEDY THE SITUATION BECAUSE IT IS WITHIN SPEC FOR CHRYSLER ( BURNING 1 QUART EVERY 1000 MILES).
ON FRIDAY MARCH 30 2018, VEHICLE HAD 6000 MILES AND WOULD NOT START. EXTREME AMOUNT OF STEAM WAS COMING OUT OF THE EXHAUST. CAR WAS TOWED TO DEALERSHIP. INTERNAL ENGINE ISSUE (NOT CLEARLY IDENTIFIED) CAUSED THE ENGINE TO INTERNALLY EXPLODE LEAVING METAL FRAGMENTS ALL OVER THE INSIDE OF THE ENGINE. THE ENTIRE ENGINE NEEDS TO BE REPLACED. IN ADDITION THE VEHICLE WAS MISSING A BOLT IN A BAR IN THE UNDERCARRIAGE OF THE VEHICLE, WHICH HAS BEEN ON ORDER FOR SEVERAL WEEKS. THE UNDERCARRIAGE BAR WAS AN ISSUE KNOWN PREVIOUSLY.
Jeep and reliable transmissions have always been a contradiction. The 2018 Compass carries on a long-lasting tradition of subpar gearboxes with two new automatics: a 6-speed and a 9-speed. Both units are known for all kinds of problems from jerking to falling into “limp mode”.
One owner complains to the NHTSA, “Vehicle transmission would jerk or bump hard enough for seat belt tension system to jerk you into your seat.”
“The contact owns a 2018 Jeep Compass. While attempting to accelerate, the vehicle failed to move. The contact depressed the accelerator pedal and the “gear shift” message displayed. Shortly after, the vehicle violently jolted forward and then dropped,” states another account on the NHTSA website.
“We purchased our 2018 Jeep Compass in December 2017 and have been in and out of the shop FOUR TIMES! Matter of fact my car is sitting at the shop right now. 15 minutes down the road the car goes into limp mode and won’t drive over 30 mph. The engine and transmission light come on and no one seems to understand the problem. Jeep and the dealership have been NO help!!! Please save your time and money and no NOT get the Compass,” writes an owner on Edmunds.com.
So far, no recalls or public campaigns have been issued to address the transmission concerns.
Here are some actual complaints logged with the NHTSA about the 2018 Jeep Compass Transmission Problems:
UPON STARTING VEHICLE AND SHIFTING INTO DRIVE, VEHICLE HAS STARTED ROLLING IN REVERSE ON THE INCLINE EVENTHOUGH THE TRANSMISSION IS IN DRIVE. UPON INSPECTION OF THE SHIFT INDICATOR, THE “D” DRIVE POSITION INDICATOR HAS BEEN FLASHING AND TRANSMISSION IS NOT ENGAGED, AND THE VEHICLE IS FREEWHEELING . PER DEALER, COMPUTER SHOWS NO INDICATION OF THE PROBLEM OR CODE INFORMATION ABOUT IT. RETURNED FRON DEALER SERVICE ON 09-01-2018 AT APPROXIMATELY 10:30 HOURS. THIS HAS HAPPENED ON AT LEAST THREE (3) OCCASIONS.
IT MAKES A HUMMING NOISE AND IT SOUNDS LIKE WHEN YOU ARE SLOWING DOWN IT’S ALMOST LIKE IT’S SHIFTING DOWN. BEEN DOING SINCE I PICKED IT UP FROM THE DEALER ON 01/19/2018. I HAVE HAD IT AT THE DEALERSHIP THEY SAY THE NOISE IS NORMAL . I DISAGREE. I HAVE HAD A SYMBOL TWICE COME UP THAT LOOKS LIKE THIS (A)! . MY MAIN CONCERN IS THAT HUMMING NOISE AND WHERE IS IT COMING FROM SHOULD I BE CONCERNED WITH THE TRANSMISSION? IT HAPPENS AROUND 25 AND HIGHER SPEED.
ENGINE SHUT OFF WITHOUT WARNING WHILE DRIVING ON INTERSTATE HIGHWAY. RECEIVED MESSAGES SERVICE TRANSMISSION AND SERVICE ENGINE. COASTED TO STOP ON SHOULDER OF ROAD. CAR WOULD NOT RESTART FOR ABOUT 10 MINUTES. CHECKED CODES AFTERWARDS; SHOWS P0339 CRANKSHAFT POSITION SENSOR A CIRCUIT INTERMITTENT AND P0335 CRANKSHAFT POSITION SENSOR A CIRCUIT. THIS PRESENTS A SERIOUS SAFETY ISSUE WHEN CAR ENGINE STOPS WITHOUT WARNING.
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