2019 Chevrolet Equinox Top Complaints and Problems – Is Your Car A Lemon?

Fuel system, electrical and engine issues among the top complaints received by the NHTSA from vehicle owners

The 2019 Chevrolet Equinox is a small crossover that’s designed for today’s busy family. The company claims it is “Ready when you are,” but we find that’s not the case. Instead, it seems to have finicky engine operation, faulty electronics and issues with the fuel system. The only thing this SUV is ready for is a trip to the service center.

Click on other model year to view more problems: 2018

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Engine

One of the newest features on many modern engines is the Auto Stop. This is supposed to save fuel and keep the motor running efficiently when it works properly. On the Equinox, there’s a lot of complaints about how it doesn’t respond and puts owners in dangerous situations.

One Edmunds reviewer wrote this, “Stay away from these vehicles equipped with Auto Stop. I own a 2019 Equinox which is equipped with this feature without any way to bypass or disable it. It is the worst feature I’ve ever had the displeasure of experiencing in driving a vehicle! I have parked my Equinox until I can resell it. It’s 4 months old with less than 1000 miles on it. I am scared to drive it in town or where there’s traffic of any kind. Chevy built a decent vehicle then ruined it with a poorly designed, non effective way to save 8ozs of gasoline per year. Shame on Chevy. This vehicle is worse than a Vega!”

The automaker has issued more than 20 service bulletins discussing trouble with this engine. Among them, there is also documentation about oil leaks, excessive oil usage, stalling and poor performance. They have even outlined how to deal with the engine not starting at all. This isn’t something that owners of a new SUV should have to worry about. If they wanted a car that leaks oil and doesn’t start, they could save a lot of money buying an old junker instead. At least they would know they got what they paid for.

Here are some actual complaints logged with the NHTSA about the 2019 Chevy Equinox Engine Problems:

PURCHASED 2019 EQUINOX HAD 957 MILES ON IT WHEN “CHECK ENGINE” LIGHT APPEARED. TOOK IT INTO DEALERSHIP AND THEY SAID CODE WAS P0442 EVAP SMALL LEAK. THEY FOUND PURGE TUBE NOT SEATED FULLY. PRIOR TO DRIVING IT INTO DEALERSHIP WE SMELT GAS FUMES IN THE INTERIOR CABIN. 23 DAYS LATER “CHECK ENGINE” LIGHT APPEARED AT 1426 MILES. HEARD LOUD POP COMING FROM REAR OF CAR. AGAIN GAS FUMES CAN BE SMELT IN THE INTERIOR CABIN. DEALERSHIP SAID CODE P0442 AGAIN BUT IT WAS FROM THE EVAP CANISTER “O” RING FAILURE. THIS EMISSION SYSTEM SEEMS FAULTY AS IT IS A SEALED UNIT BUT SMELLING GAS FUMES IN THE INTERIOR IS NOT SAFE AT ALL.

WHILE DRIVING AT FREEWAY SPEEDS, THERE WAS A LOUD POP SOUND AND THEN THE ENGINE WENT INTO REDUCED POWER MODE & THE CHECK ENGINE LIGHT CAME ON. DEALER STATES THAT IT IS THE CHARGE COOLER AIR TUBE THAT BECOMES DETACHED FROM THROTTLE BODY. MULTIPLE SERVICE WRITERS HAVE STATED THERE IS NO OFFICIAL FIX FROM GM. TWO DEALERS HAVE CLAIMED TO “FIX” MY ISSUE, BUT IT WENT INTO THE SHOP AGAIN TODAY FOR THE FOURTH TIME FOR THE SAME ISSUE. FIRST OCCURRENCE WAS AT 149 MILES. NEXT THREE WERE BETWEEN 7500-8200 MILES. THE CAR HAS BEEN AT THE DEALERSHIPS THREE TIMES THE LAST 6 DAYS

SAME ISSUE AS MOST OF THE OTHER COMPLAINTS. WHILE DRIVING ON THE HIGHWAY ABOUT 60 MPH WE HEARD A LOUD POP. WE THOUGHT WE HIT SOMETHING IN THE MIDDLE OF THE ROAD. THE CHECK ENGINE LIGHT CAME ON AND THE WARNING THAT WE WERE LOSING POWER. WE DIDN’T SEE ANYTHING LEAKING AND THE MANUAL SAID IT WAS OKAY TO DRIVE WITH THE WARNING LIGHT. SINCE IT WAS LATE AT NIGHT THERE WERE NO OPEN CHEVY DEALERS WE NURSED IT HOME. THE NEXT MORNING WE TOOK IT TO THE DEALER WE BOUGHT THE CAR FROM AND THEY KNEW WHAT IT WAS RIGHT AWAY BECAUSE THEY HAD SOMEONE COME IN THE DAY BEFORE WITH THE SAME ISSUE, THE CLIP THAT CONNECTS A HOSE TO THE THROTTLE BODY POPPED OFF. THEY PUT THE HOSE BACK ON AND BUT KEPT THE VEHICLE SO THEY COULD PUT A NEW CLIP ON IT. IT’S BEEN TWO WEEKS AND WE ARE STILL WAITING FOR THE PART TO COME IN. THE CAR IS BRAND NEW, IT HAS 2000 MILES ON IT.

Electrical

When it comes to a car’s electrical system, everything needs to work correctly for the ultimate ride. From the battery to start the engine to the radio equipment, most components of the vehicle rely on electrical power.

This one driver took to Edmunds to talk about a problem they were experiencing related to the electrical failures. “I recently leased a 2019 Chevy Equinox , it only had 200 miles when I purchased. I been driving it but I have realized some technical problems. When I receive calls I can’t answer them over the car and it keeps ringing like if I was still receiving a call. The screen is now completely black. I can’t do anything I called to get it looked at what frustrates me is that I have to pay for this and I’ve only had the car for 3 months like that makes no sense !!!!! Please save yourself from a hassle I’m currently trying to see if any other person is having the same issues because if so they should do a recall. !!!!”

When looking at the service bulletins from the company, we see there are almost double the amount about the electrical system compared to all the trouble with the engine. This is a big warning sign that things aren’t right with this crossover. According to Service Bulletin 19NA034, it appears that the radio can change the settings for the Lane Change Assist and Cross Traffic Alert. Talk about scary. A driver can be heading down the road listening to the latest jam and find out that their safety systems aren’t working properly as a result. What will they choose – Taylor Swift or proper safety? It’s a tough call.

Here are some actual complaints logged with the NHTSA about the 2019 Chevy Equinox Electrical Problems:

THE INFOTAINMENT IN THE VEHICLE DOES NOT WORK PROPERLY. IT IS HIT OR MISS. EITHER IT WILL WORK AND I WILL NOT SEE ANY ISSUES OR IT WONT WORK. THE SOUND WILL NOT WORK WHICH THEN DOES NOT ALLOW FOR THE TURN SIGNAL NOISE TO WORK. THE AC FAN IS NOT SHOWING ON WHEN IT IS. THE SOFTWARE ON THIS DEVICE IS VERY GLITCHY.

THE AUTOSTOP FEATURE TURNED THE CAR OFF AND DID NOT TURN ON WHEN I PRESSED THE ACCELERATOR AND I WAS IN A INTERSECTION AND I WAITED FOR TEN MINUTES AND IT TURNED ON AGAIN. THE PROBLEM WAS WITH THE COMPUTER WHICH WASN’T WORKING.

Fuel system

The fuel system in a vehicle is responsible for transferring the gasoline to the engine and making the SUV move. When there’s a problem, drivers experience issues getting the car to respond properly and might not be able to drive at all.

One person wrote this review on the NHTSA website about their Equinox. “Purchased car on 6/21/2019. On 6/22/2019 while driving, I heard a pop in the engine compartment. The vehicle had 400 miles. I lost power while driving. I took to a Chevrolet dealership. Diagnosis was a clip on the fuel injector had broken. New fuel injector line had to be replaced.”

It’s not a surprise that the automaker has several bulletins related to the fuel system as well. #17NA265 talks about a thumping or fluttering sound coming from the rear of the vehicle, while #N182199610 alerts technicians that the high-pressure fuel pump may crack and cause a fuel leak. If that’s not enough, there are multiple reports of engines not receiving enough fuel and failing to start. This just goes to prove that the Equinox is not “ready when you are.” It will only work when it wants to, which doesn’t appear to be that often.

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