2019 Honda CR-V Top Complaints and Problems – Is Your Car A Lemon?

Airbag, steering, electrical system, anti-collision system and engine issues among the top complaints received by the NHTSA from vehicle owners

Busy families across the country have relied on the Honda name for its reliability, but recent years have proven to hurt the company. Those looking for a compact sport SUV, turn to the 2019 Honda CR-V. After all, the company claims,“versatility has never looked so good.” Most people now disagree. If versatility means defective airbags and faulty components, customers would rather go back to the good ole days.

Click on other model year to view more problems: 2018

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Airbags

The airbags are installed in all modern cars as a measure to protect the driver and occupants. When this system fails, owners don’t know if they can trust the vehicle at all.

Just read what happened outlined in a NHTSA report. “The contact’s daughter owned a 2019 Honda CR-V. While the contact’s daughter was driving 60 mph, she crashed into the rear of a commercial truck. There were no warning indicators illuminated. The airbags did not deploy. The driver sustained injuries to the sternum and elbows, a broken back, a carotid artery and a right knee laceration. Medical attention was received. The contact stated that there was smoke coming from the dashboard vicinity and the vehicle caught fire. The vehicle was towed to an unknown lot. A police report was filed. The local fire department extinguished the fire. The vehicle was deemed a total loss by the insurance company. The cause of the failure was not determined. The dealer and manufacturer were not contacted. The failure mileage was 100.”

Surprisingly, there was a massive recall on the airbag system in the CR-V model. It is labeled with NHTSA Campaign Number 19V383000 and it claims that the steering wheel can damage the airbag wiring. This might either disable it or cause it to deploy for no reason. The worst part about this recall is that there were so many, dealerships had trouble keeping up with the repairs and turned many people away. People likely drove a lot more cautiously, knowing that their airbags might not work. It’s also likely that many customers jumped ship to another brand in the midst of all this confusion. Who wants to wait and find out if the airbags will work as they should? Modern drivers aren’t interested in being crash test dummies.

Here are some actual complaints logged with the NHTSA about the 2019 Honda CRV Airbag Problems

TL* THE CONTACTS DAUGHTER OWNED A 2019 HONDA CR-V. WHILE THE CONTACT’S DAUGHTER WAS DRIVING 60 MPH, SHE CRASHED INTO THE REAR OF A COMMERCIAL TRUCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE STERNUM AND ELBOWS, A BROKEN BACK, A CAROTID ARTERY, AND A RIGHT KNEE LACERATION. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT STATED THAT THERE WAS SMOKE COMING FROM THE DASHBOARD VICINITY AND THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS TOWED TO AN UNKNOWN LOT. A POLICE REPORT WAS FILED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 100.

Electrical problems

Of course, some owners never needed to worry about whether the airbags worked or not. That’s because many drivers across the country couldn’t get their SUVs to start.

Just look at this complaint written on Edmunds. “On 2-14-19 we purchased a 2019 Honda CR-V EX-L with 10 miles on odometer.  It has 94 miles on it as of today 3-31-19.   During the past 40 days we have had:

  • Dead Battery 6 x’s +
  • Jumpstarts 5 x’s + (AAA, HRA or Dealer)
  • Tows 1 x (HRA)
  • 15/40 Days at Dealership

There is a parasitic leak on battery due to Emissions Scan/Test that runs after the car stops.  There is a Recall in Canada but not in the US yet.  Some buyers in US have been able to get the software update already but are now experiencing even worse problems.  They are assuming it was due to update.  There are many new CR-V buyers having this same problem.  There are 131 Posts, on just one forum thread alone, regarding this issue.  There are several Internet Forums where this is a heavy topic.  Please do your research before purchasing.  Even seasoned Honda owners are extremely angry and frustrated right now.”

According to Manufacturer Communication Number ABOM03292019, Honda began investigating why cars across the country were not starting and losing battery power. Sadly, there was no more communication after that. There was never a resolution or follow-up to that investigation. Either they discovered the fix would cut into their bottom line too much or they never figured out the issue. Meanwhile, there are probably owners still trying to start their engines.

Here are some actual complaints logged with the NHTSA about the 2019 Honda CRV Electrical Issues

2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO ISSUES WITH BATTERY LIFE. THE CONSUMER STATED THE BATTERY DIES WITHIN 2 DAYS OF SHUTTING THE VEHICLE DOWN, IF NOT DRIVEN AGAIN. THE EMISSIONS SYSTEM DRAINS THE BATTERY. THERE IS NO REPAIR AVAILABLE FOR THE FAILURE. *JS

INFOTAINMENT SCREEN WILL SOMETIMES JUST START MAKING BEEPING NOISES AS IF YOU ARE PUSHING BUTTONS, WHILE AT THE SAME TIME THE SCREEN GOES DARK, AND OR THE SCREEN BRIGHTNESS OPTION COMES ON TO THE SCREEN.DEALER SAYS ITS A KNOWN PROBLEM BUT I DON’T SEE IT LISTED ANYWHERE.UNSAFE AND VERY DISTRACTING. NOT SURE IF THE BACK-UP CAMERA WILL STILL WORK BECAUSE THE SYSTEM STARTED UP AGAIN AND IS NOW WORKING. VEHICLE WAS IN MOTION AND DIDN’T RESET UNTIL I TURNED THE CAR OFF AND BACK ON AGAIN .

BATTERY DIES OVERNIGHT. CAR HAS ONLY 1000 MILES AND I’VE HAD TO JUMP IT 3 TIMES PLAN TO CALL DEALER FOR WARRANTY WORK, BUT I SEE FROM OTHER POSTINGS THAT THIS IS AN UNRESOLVED ISSUE FOR HONDA. CALLING THEM ANYWAY. A NEW CAR SHOULD NOT BEHAVE THIS WAY.

Brakes (Collision Mitigation System)

Brakes are another safety feature designed to make the car stop. Combined with today’s technology, drivers should be well protected from collisions.

That’s not what this Edmunds user experienced. “Overall a good car but my wife was driving it and the auto collision detector activated and brought the car to a halt with no cars on the road. Error came up said there was a problem with the anti-collision system. Scary. If she were on the highway and this happened with a semi behind her, I could only imagine what could’ve happened.  We have owned this 2019 for four months. After it gets repaired, I’m getting something else- I can’t trust this anymore.”

The company didn’t even open an investigation into these problems. Maybe they learned not to open up another complaint they couldn’t resolve. After all, the issues are stacking up and dealerships had trouble repairing everything else going on. At this point, Honda is probably just attempting to salvage its reputation – with the drivers that still trust them.

Here are some actual complaints logged with the NHTSA about the 2019 Honda CRV Anti-Collision System Issues

2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO UNINTENDED BRAKING. THE CONSUMER STATED THE VEHICLE ABRUPTLY BRAKED DUE TO A SHADOW FROM A TREE. THE CONSUMER TURNED THE SYSTEM OFF.*JS

COLLISION MITIGATION SYSTEM AUTOMATICALLY BRAKED WHEN THERE WAS NOTHING IN FRONT OF THE VEHICLE. VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 25 MPH ON A CITY STREET WHEN SUDDENLY THE BRAKES CAME ON AND THE VEHICLE CAME TO A SUDDEN STOP.

Steering

We’ve already seen how the defective steering system is causing the airbags to malfunction, but that isn’t the only issue it faces.

A driver on the NHTSA website wrote, “With the 2019 model of CR-V, I am unable to only turn off the lane keep assist. There is no mention in the owner’s manual about to exclusively turn the lane keep assist off, or at the very least configure it so that it does not apply force on the steering wheel. All other advanced features can either not be turned on, or deselected in the menu. This is a problem because the lane keep assist is incorrectly applying steering wheel forces. There is a lot of road construction by me and the system will try and pull the car into the vehicle traveling in the next lane. A huge problem if it is a semi-truck. There must be a way to defeat this feature and not affect other safety features that do function correctly.”

It’s almost as if the CR-V wants drivers to get into accidents, just to test out the airbag system. The steering, which causes the airbags to malfunction in the first place, is now causing drivers to get into accident-worthy situations. No one wants to have a wrestling match with the steering wheel on the way into the office.

Here are some actual complaints logged with the NHTSA about the 2019 Honda CRV Steering Issues

I HAVE BEEN TOLD THAT RECALL HAS BEEN ISSUED FOR MY CR V INVOLVING THE METAL CORE OF THE STEERING WHEEL. WHEN I TRIED TO GET IT REPLACED I WAS TOLD HONDA DOES NOT HAVE ENOUGH SPARE PARTS. I WOULD HAVE TO WAIT FOR AT LEAST ONE WEEK AND A HALF BUT THAT REALLY THEY DON’T KNOW WHEN THEY WILL COME IN. NOT ONLY CAN I CAUSE A CRASH WHICH WOULD KILL ME ME BUT WOULD ALSO KILL WHOEVER I CRASH INTO. THIS IS NOT ACCEPTABLE SO I WOULD LIKE TO GO ON RECORD AS HAVING WARNED THAT THESE CRASHES WILL BEGIN TO HAPPEN.

Engine

It’s possible that at least the engine is free from defect. Actually, that’s not what drivers find – even in a brand new CR-V.

Look at what this owner wrote on the NHTSA website. “Strong gas smell coming from the engine oil. Car has only less than 220 miles on the engine.”

The amount of people complaining about this exact problem is overwhelming. Many dealers turned them away, saying there was nothing wrong. Then, a recall labeled with NHTSA Campaign Number 19V569000 was issued that discussed how a weld could fail and cause a fuel leak. Wonder what it took for them to acknowledge that failure? It becomes hard to deny fuel spilling out of the vapor return line, but they probably tried at first. They will have to find other problems to ignore, but on the 2019 Honda CR-V, it won’t be hard to find some.

Here are some actual complaints logged with the NHTSA about the 2019 Honda CRV Engine Issues

TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HONDA OF JOLIET WHERE THE SPARK PLUGS AND OIL WERE CHANGED. AFTER THE REPAIR, THE VEHICLE WAS STARTED AND BACKFIRED. BLACK SMOKE APPEARED FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 10,000.

SMELL GASOLINE FROM ENGINE OIL UPON INSPECTION FROM DIPSTICK. I HAVE JUST BOUGHT THIS CAR A MONTH AGO.

Your Lemon Law Legal Rights

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