2019 Nissan Rogue Top Complaints and Problems – Is Your Car A Lemon?

Forward collision avoidance, service brakes, and electrical issues among the top complaints received by the NHTSA from vehicle owners

It’s a logical step for consumers to get behind the wheel of a 2019 Nissan Rogue when in the market for a compact SUV. After all, it was awarded with Best-in-Class Vehicle Satisfaction honors. Once a customer buys this SUV, they realize very quickly that it’s not all that it is cracked up to be. From faulty service brakes to a defective vehicle speed control, this vehicle is dangerous any way it is looked at.

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Service Brakes

It doesn’t matter what vehicle a driver chooses; they want to know that the brakes are going to stop them. Otherwise, it’s just a rolling time bomb waiting to cause destruction. The 2019 Nissan Rogue doesn’t have the braking system people expect.

One NHTSA user talked about their trouble specifically. “2019 Nissan Rogue AEB brake systems engage without notice on several occasions. I was driving thru a parking lot during the day and it engaged and at night and on a cloudy day on a street. Took it to the dealership, they indicate that there is not a problem and the car is safe because they could not replicate the action. The car has problems I do not know why they cannot replicate it but it does brake on its own.”

In hopes of maintaining the illusion of being the highest-rated for vehicle satisfaction, Nissan has chosen to discuss only some issues through the communications. In doing that, they neglected to talk about any complaints regarding the brakes and automated system. It’s safe to assume that if they did start to address these problems, the popular publications would stop giving them awards.

Here are some actual complaints logged with the NHTSA about the 2019 Nissan Rogue Brake Problems

2019 NISSAN ROUGE AEB BRAKE SYSTEMS ENGAGES WITHOUT NOTICE ON SEVERAL OCCASIONS. I WAS DRIVING THRU A PARKING LOT DURING THE DAY AND IT ENGAGED AND AT NIGHT AND ON A CLOUDY DAY ON A STREET. TOOK IT TO THE DEALERSHIP THEY INDICATE THAT THERE IS NOT A PROBLEM AND THE CAR IS SAFE BECAUSE THEY COULD NOT REPLICATE THE ACTION. THE CAR HAS PROBLEMS I DO NOT KNOW WHY THEY CANNOT REPLICATE IT BUT IT DOES BRAKE ON ITS OWN.

EMERGENCY BRAKING SYSTEM SLAMMED BRAKES ON CAR GOING 10 MPH DOWN A PAVED ROAD IN GOOD WEATHER CONDITIONS. THIS IS THE SECOND TIME AND MY CAR ONLY HAS 1400 MILES.

I WAS DRIVING AT APPROXIMATELY 25 MPH WITH MY FOOT ON THE GAS PEDAL WHEN THE CAR BEGAN TO AUTOMATICALLY BRAKE AND MADE A GRINDING NOISE. THE AUTOMATIC BRAKING LASTED FOR A FEW SECONDS. IT WAS A CLEAR SUNNY DAY WITH NO CARS IN FRONT OF ME AND NOTHING IN THE ROADWAY.

Forward Collision-Avoidance

Along with the braking system, vehicle speed control is just as valuable. It prevents accidents when it works correctly.

Again, looking at the NHTSA website, we see what drivers are facing. “Vehicle sputters then stalls on I-10 Interstate HWY, Chassis Control light comes on. Vehicle will restart and immediately stall again yesterday night. Extreme safety hazard as this occurs with no warning and for no apparent reason. This has happened on multiple occasions, today, this morning at 7:40 am 2/26/2019 it happened on the freeway in a rainy, cloudy and fair visibility and I was unable to get to the side of the road due to speeds. Car is 1 month, brand new and driven for 2,400 miles only.”

Again, the company is reluctant to talk about anything they don’t need to, but there is one communication listed with vehicle speed control. Service bulletin #NTB18-033a discusses a vibration coming from the accelerator pedal when the engine is revving at 1600 to 2000 RPM. This situation requires a new brake booster vacuum tube and hose installation.

Here are some actual complaints logged with the NHTSA about the 2019 Nissan Rogue Forward Collision-Avoidance Issues

THE CAMERA THAT CONTROLS THE AUTOMATIC BREAKING SYSTEM AS WELL AS THE LANE WARNINGS KEEPS SAYING THERE IS AN OBSTRUCTION BUT THERE ISN’T ONE. I OWNED THE VEHICLE ABOUT 1 HOUR WHEN THE WARNING LIGHT APPEARED AND THEY SAID IT WAS A SIMPLE SOFTWARE UPDATE BUT NOW THEY ARE SAYING IT NEEDS A NEW SENSOR. I WANT TO RETURN THE CAR BUT I AM IN NH WHERE THERE IS NO COOLING OFF PERIOD. I AM AFRAID THIS IS GOING TO BE AN ONGOING ISSUE AFTER READING HERE, PLEASE ADVISE

I DROVE HOME A BRAND NEW 2019 NISSAN ROGUE SL AWD FROM THE DEALER ON A FRIDAY NIGHT WITH 9 MILES ON IT. I DROVE IT ON THE HIGHWAY TO GO SKIING THE FOLLOWING DAY AND THEN ON MONDAY EVENING (AFTER 3 DAYS OF OWNING CAR AND 362 MILES), THE ENGINE MALFUNCTION INDICATOR LIGHT WENT ON. CALLED DEALER AND THEY SAID TO BRING IN TO LOOK AT IT AND ALSO THE NISSAN CONNECT EMAIL STATED TO OPEN/CLOSE GAS CAP. AFTER DOING SO, A COUPLE OF START/STOPS, THE LIGHT DID NOT COME BACK ON. I CALLED DEALER AND SAID IF IT COMES ON, I WILL BRING IN BUT LET’S WAIT AND SEE. ON WEDNESDAY (DAY 5 AND 440 MILES), I WAS COMMUTING HOME FROM WORK AND WHILE IN MIDDLE LANE OF SLOW MOVING TRAFFIC ON A STATE HIGHWAY, 6 MALFUNCTION INDICATOR LIGHTS ALL WENT ON AND THE CAR FELT STRANGE. AS SOON AS I COULD, I GOT INTO THE RIGHT LANE AND REALIZED I HAD NO ACCELERATION AS IF THE CAR FELT LIKE IT WAS IN NEUTRAL. I WAS ABLE TO COAST OVER AND INTO A NEARBY PARKING LOT THANKFULLY. I CALLED DEALER AND THEY ADVISED TO CALL FOR ROAD SIDE ASSISTANCE AND TOW TO THEIR DEALERSHIP. I WAS GIVEN A LOANER AND HAVE BEEN WORKING WITH NISSAN CONSUMER AFFAIRS. THE CAR IS STILL NOT REPAIRED AFTER 8 DAYS OF BEING IN SERVICE DEPARTMENT AND THEM WORKING WITH NISSAN SPECIALISTS. THEY BELIEVE THEY FOUND THE ELECTRICAL CONNECTION ISSUE AND ARE STILL WORKING THROUGH IT AND WILL TEST BUT I DO NOT FEEL SAFE GETTING BACK INTO THIS VEHICLE AFTER HAVING AN ENGINE FAILURE THAT COULD HAVE RESULTED IN SERIOUS INJURY OR WORSE.

Other

There’s a long list of other complaints made by customers that are for random parts of this SUV. From the climate control to the steering and suspension, there are several aspects of this vehicle that confirm it shouldn’t be considered at the top of satisfaction rankings.

One NHTSA user addresses two more concerns. “Climate control is not working properly especially during cold weather. When temperature control gauge is set to 61F, it blows cold air and when the gauge is set to 62F, it immediately blows hot air.  Other issue I’ve been facing is vibrations on the steering wheel and on gas and brake pedals while the car is stationary or driving on any road. Vibrations are coming from the engine compartment. Nissan service again told me it’s normal. It is not! Nissan failed to resolve both issues. I have filed a BBB complaint.”

It shouldn’t be surprising to find out that neither of these issues is discussed. What the company was willing to talk about is a squeaking and creaking heard in the front suspension bound bumper. Service bulletin #NTB18-083 says this sound is most prevalent during colder weather. There are several fixes including a wheel alignment or replacement of the front suspension bound bumper, depending on what is causing the trouble. If the average consumer believes that the best SUV out there would come with bad brakes, a malfunctioning vehicle speed control, defective climate control and issues with the steering, then it’s possible they have never driven a quality vehicle. Maybe it’s time to pick new judges for these vehicle satisfaction awards.

Here are some actual complaints logged with the NHTSA about the 2019 Nissan Rogue Problems

WE BOUGHT A BRAND NEW 2019 NISSAN ROGUE AT THE END OF MAY 2019. IT HAS BEEN IN THE SHOP FOR OVER 20 DAYS SINCE WE BOUGHT IT. CURRENTLY IT HAS BEEN IN THE SHOP FOR OVER 2 WEEKS. THEY DON’T KNOW WHAT’S WRONG WITH IT. WE HAVE ONLY MADE ONE PAYMENT ON IT. IT RUNS WITHOUT THE KEY IN THE IGNITION. YOU CAN LITERALLY DRIVE IT DOWN THE ROAD WITH NO KEY IN THE IGNITION. WHAT IS TO KEEP IT FROM POSSIBLY BEING STOLEN? ONCE WE GET IT TURNED OFF, BY OPENING DRIVER DOOR AND TURNING WINDSHIELD WIPERS ON, WE CAN’T GET IT TO START AGAIN WITHOUT TURNING ON WINDSHIELD WIPERS. AFTER THE CAR HAS BEEN OFF FOR A BIT AND PARKED, ALL OF THE INTERIOR COMPONENTS COME ON… AC, RADIO, LIGHTS, ETC. THIS RUNS THE BATTERY DOWN. THE WINDSHIELD WIPERS COME ON OFF WHILE DRIVING AND THEN GET STUCK IN THE MIDDLE OF WINDSHIELD AND YOU CAN’T GET THEM BACK ON TO MOVE THEM OUT OF YOUR LINE OF SIGHT. ALL OF THIS IS DISTURBING!!! WHAT IF THE VEHICLE JUST DECIDES TO STOP RUNNING WHILE SOMEONE IS DRIVING IT OR THE BRAKES GO OUT? ANYTHING CATASTROPHIC COULD HAPPEN AT THIS POINT; WHEN THE MANUFACTURER HAS NO CLUE, WHAT IS WRONG WITH THE VEHICLE OR HOW TO FIX IT…. I WILL NEVER TRUST THE VEHICLE. THEY ORDERED 2 BCM COMPUTERS, BUT COMPUTERS DON’T RECOGNIZE OR RESPOND TO THE CAR…. THEY SPENT 8 HOURS YESTERDAY TRACING ALL WIRING AND FOUND NO BREAKS IN ANY OF THE WIRES. I HAVE PUT IN A REQUEST FOR THEM TO BUY THE CAR BACK, BUT THAT’S “UNDER REVIEW”…. THEY ARE NOW TRYING TO FIGURE OUT WHICH OF THE 16 MODULES ARE FAULTY. … THE FIRST TIME IT WAS TAKEN TO THE DEALERSHIP FOR THIS ISSUE, IT ONLY HAD 285 MILES ON IT. THE DEALERSHIPS HAVE PHYSICALLY WITNESSED ALL OF THIS AND I HAVE SEVERAL VIDEOS.

CLIMATE CONTROL IS NOT WORKING PROPERLY ESPECIALLY DURING COLD WEATHER. WHEN TEMPERATURE CONTROL GAUGE IS SET TO 61F, IT BLOWS COLD AIR AND WHEN THE GAUGE IS SET TO 62F, IT IMMEDIATELY BLOWS HOT AIR (80-90F). THIS IMPAIRS MY DRIVING AND POSES A RISK OF AN ACCIDENT BECAUSE I CONSTANTLY HAVE TO TAKE MY RIGHT HAND OFF THE STEERING WHEEL AND MY SIGHT OFF THE ROAD FOR A SECOND OR TWO TO MANUAL SWITCH BETWEEN 61F AND 62F. THIS IS THE ONLY WAY TO REGULATE THE INTERIOR TEMPERATURE. I CONSTANTLY HEAR FROM MY TWO LITTLE KIDS AND WIFE “IT’S TOO HOT, IT’S TO COLD….IT’S TOO HOT, IT’S TO COLD”. THIS IS VERY FRUSTRATING ESPECIALLY WHEN AFTER THREE TRIPS TO THE DEALER’S SERVICE DEPARTMENT, I WAS TOLD THAT THIS IS NORMAL AS THAT’S HOW NISSAN DESIGNED THE CLIMATE CONTROL DURING COLD OUTSIDE TEMPERATURES. THIS IS DEFINITELY NOT NORMAL TO ME AND MY FAMILY. CUSTOMER AFFAIR EVEN SCHEDULED A BIASED SUBJECT MATTER INSPECTOR TO MEET WITH ME TO ONLY TELL ME THAT IT’S NORMAL AND WORKING AS DESIGNED. HE TOLD ME THAT IT WILL CONTINUE BLOWING HOT AIR (80-90F) WHEN THE GAUGE IS SET TO 62F EVEN IF THE INTERIOR TEMPERATURE HAS ALREADY REACHED 80F+ FOR A PROLONGED PERIOD OF TIME (AN HOUR OR SO) – THIS MAKES NO SENSE! THE INSPECTOR TOLD ME THAT EVERY ROGUE IS DESIGNED THAT WAY. IF I KNEW THIS BEFORE BUYING THE CAR, I WOULD NEVER BUY IT. THE CLIMATE CONTROL DESIGN IS DEFINITELY FLAWED BUT NISSAN IS NOT WILLING TO ADMIT IT. IT NEEDS TO BE RECALLED AND FIXED FOR ALL ROGUES! OTHER ISSUE I’VE BEEN FACING IS VIBRATIONS ON THE STEERING WHEEL AND ON GAS & BREAK PEDALS WHILE THE CAR IS STATIONARY OR DRIVING ON ANY ROAD. VIBRATIONS ARE COMING FROM THE ENGINE COMPARTMENT. NISSAN SERVICE AGAIN TOLD ME IT’S NORMAL. IT IS NOT! NISSAN FAILED TO RESOLVE BOTH ISSUES. I HAVE FILED A BBB COMPLAINT.

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