2019 Subaru Outback Top Complaints and Problems – Is Your Car A Lemon?

Electrical, windshield cracking and steering issues among the top complaints received by the NHTSA from vehicle owners

The Subaru Outback has been around since the 90’s and has earned a substantial following. Enthusiasts have trusted this model to provide reliable transportation. Even the 2019 Subaru Outback came with the tagline, “Built to take you to the place you’ve never been.” Consumers agree with this, in terms of visiting the dealership more often. This particular model features faulty steering, electrical glitches and poor visibility.

Click on other model year to view more problems: 2017   2018

Don’t be stuck with a lemon. You have legal rights to cash, return or buyback.

The law makes Subaru pay legal fees.

We've fixed thousands of lemon problems. Message or call 877-795-3666 today.

Steering

The Outback is designed for on and off-road travel. It must contain a strong and reliable steering system in order to make the consumer feel comfortable and confident. Sadly, most people feel this vehicle is out of control, even with the smallest bump or maneuver.

One driver wrote this on the NHTSA website, “Beginning in March of 2019, I began noticing that the steering felt “wobbly” above 40 mph, as if the car hit a patch of ice or was struck by a sudden gust of wind. Driving feels very unsafe. This is our third Subaru Outback, going back to 1998, so we are familiar with driving this car (or at least older model years). Further, by turning off the new ‘lane departure switch’ this problem is minimized. We just moved from Florida to Connecticut and I am not looking forward to driving this car in the winter. These cars need to be recalled and fixed before someone has a serious accident.”

Despite there being numerous complaints that all sound the same, there are no service bulletins from the company related to this issue. Some owners claim the problems begin while hitting a bump while others express that it happens during a turn. Either way, it’s unsafe and dangerous. No one expects to drive an AWD Outback and not have the control or steering needed. If that’s what they wanted, they could enter the Soapbox Car Derby instead and possibly win a prize.

Here are some actual complaints logged with the NHTSA about the 2019 Subaru Outback Steering Problems:

ON FREEWAY – TRAFFIC MOVING AT ABOUT 45 MPH ON CORNER – THE CAR VEERED SHARPLY TOWARDS THE FREEWAY INSIDE WALL. NO CONTROL OF STEERING WHEN I TRIED TO GENTLY CORRECT – WHEN THE CAR FINALLY RESPONDED IT VEERED SHARPLY I TOT HE LANES TO MY RIGHT. THE STEERING WAS OUT OF MY CONTROL. I HAVE ONLY HAD THE CAR FOR A WEEK – IT IS BRAND NEW AND THE STEER ASSIST WAS ON. THE SUBARU OUTBACK 2019 STEERING WAS OUT OF MY CONTROL ON A CORNER GOING APPROX 45 MPH – DANGEROUS. THERE IS SOMETHING SERIOUSLY WRONG WITH THE STEERING.  – THE SUBARU OUTBACK 2019 HAS A SERIOUSLY DANGEROUS STEERING PROBLEM.

BASED UPON THE SUBARU REVIEW IN THE CONSUMER REPORTS APRIL AUTO ISSUE, I PURCHASED A 2019 OUTBACK. THERE IS A PROBLEM WITH THE STEERING. IT HAS ABOUT THIRTY DEGREES OF PLAY. IT TAKES CONSTANT ADJUSTMENT TO KEEP THE VEHICLE IN THE CENTER OF THE LANE. THE SERVICE DEPARTMENT TOLD ME THAT THERE IS NOTHING WRONG WITH THE STEERING. I JUST HAD TO GET USED TO DRIVING WITH THE SUBARU “EYE SIGHT”. DRIVING ON THE INTERSTATE IS STRESSFUL TO SAY THE LEAST. ON A TRIP TO TAMPA ON I-275 I ALMOST SIDE SWIPED ANOTHER CAR.

WHEN DRIVING ON HIGHWAY FROM 40-70 MPH, AND MAKING A TURN TO RIGHT OR LEFT, THE STEERING WILL SUDDENLY OVER STEER TOWARDS THE DIRECTION OF THE TURN, GIVING A FEELING OF LOSS OF CONNECTION BETWEEN STEERING WHEEL AND THE CAR’S WHEELS. FEELS LIKE TOO MUCH PLAY IN STEERING WHEEL. HAVE TO OVER CORRECT THE OTHER DIRECTION TO GET STEERING FEEL AND CORRECT DIRECTION FOR THE CAR BACK. DANGEROUS.

Electrical

With quality as a foundation for the Subaru brand, it’s disappointing to see the lack of care when it came to putting together an electrical system. Numerous complaints exist regarding the glitches and downright dangerous situations owners are in.

Just check out this one review from the NHTSA website. “Recently purchased 2019 Subaru from a similar 2017. Cruise control speed settings have changed, which now require you to take your eyes off the road to watch for speed settings to change. On the 2017 and all other vehicles I have owned, to increase your speed setting by one mph, you push once and release. To increase by 5 mph, push and hold until it sense the increase. Now…a quick push of the button results in a 5 mph increase while you have to hold the button and watch the dashboard indicator as it slowly increases your setting 1 mph at a time. This is dangerous since your eyes are no longer on the road but on the dash area. Everything else I own, thermostats, keyboards, TV remotes…all move up or down one degree or channel at a time unless you hold the key press longer, then you get a faster repeat. I feel that taking my eyes off the road to watch my speed selection change is akin to texting. Downright dangerous. The dealer from whom I purchased the new vehicle responds by saying, ‘Things change, get used to it.’ I find this situation unacceptable.”

Out of 18 manufacturer communications related to the electrical system, nothing is mentioned regarding the cruise control settings. Sure, they discuss trouble with the radio, backup camera and navigation system, but nothing crucial or vital to the extent of the vehicle’s speed control. It seems the automaker feels that all a driver needs is access to these other technologies. As long as someone doesn’t need to change their speed for any reason, all should go well.

Here are some actual complaints logged with the NHTSA about the 2019 Subaru Outback Electrical Problems:

RECENTLY PURCHASED 2019 SUBARU. CRUISE CONTROL SPEED SETTINGS HAVE CHANGED WHICH NOW REQUIRE YOU TO TAKE YOUR EYES OFF THE ROAD TO WATCH FOR SPEED SETTINGS TO CHANGE. ON THE 2017 AND ALL OTHER VEHICLES I HAVE OWNED, TO INCREASE YOUR SPEED SETTING BY ONE MPH, YOU PUSH ONCE AND RELEASE. TO INCREASE BY 5 MPH, PUSH AND HOLD UNTIL IT SENSES THE INCREASE. NOW…. A QUICK PUSH OF THE BUTTON RESULTS IN A 5 MPH INCREASE WHILE YOU HAVE TO HOLD THE BUTTON AND WATCH THE DASHBOARD INDICATOR AS IT SLOWLY INCREASES YOUR SETTING 1 MPH AT A TIME. THIS IS DANGEROUS SINCE YOUR EYES ARE NO LONGER ON THE ROAD BUT ON THE DASH AREA. EVERYTHING ELSE I OWN, THERMOSTATS, KEYBOARDS, TV REMOTES….ALL MOVE UP OR DOWN ONE DEGREEE OR CHANNEL AT A TIME UNLESS YOU HOLD THE KEY PRESS LONGER, THEN YOU GET A FASTER REPEAT. I FEEL THAT TAKING MY EYES OFF THE ROAD TO WATCH MY SPEED SELECTION CHANGE IS AKIN TO TEXTING. DOWNRIGHT DANGEROUS. THE DEALER FROM WHOM I PURCHASED THE NEW VEHICLE RESPONDS BY SAYING…. “THINGS CHANGE, GET USED TO IT”. I FIND THIS SITUATIION UNACCEPTABLE!

WHILE BACKING OUT OF MY GARAGE, THE RADIO UNIT FROZE MAKING THE BACKUP SCREEN INOPERABLE. THIS IS A BRAND NEW CAR WITH 200 MILES ON IT. ACCORDING TO THE DEALER, THEY WILL HAVE TO REPLACE THE HEAD UNIT. THEY WERE ABLE TO GET THE UNIT WORKING, HOPEFULLY UNTIL THE NEW HEAD UNIT ARRIVES, BY PHYSICALLY DISCONNECTING THE CAR BATTERY. UPON RESEARCH, IT TURNS OUT THIS HAS BEEN A HUGE PROBLEM FOR SUBARU. HAD I KNOWN, I WOULD NEVER HAVE BOUGHT THE CAR. I HAVE NO CONFIDENCE THAT THEY CAN FIX THE PROBLEM AND WORRY I WILL BE LEFT WITH A CRIPPLED CAR WITH NO WARRANTY OR REDRESS. SINCE A BACK UP CAMERA IS A REQUIRED SAFETY FEATURE UNDER FEDERAL LAW, SUBARU SHOULD NOT BE ABLE TO SELL THESE DEFECTIVE CARS UNTIL THE PROBLEM IS FIXED, THE INFOTAINMENT SYSTEM SHOULD HAVE A LIFETIME WARRANTY, AND A FULL RECALL SHOULD BE ORDERED. JUST GOOGLE “SUBARU HEAD UNIT FAILURE.” HOW MUCH MORE INFORMATION DOES NHTSA NEED BEFORE IT ACTS? DOES A CHILD NEED TO BE KILLED IN A BACK UP ACCIDENT BECAUSE OF DEFECTIVE BACK UP CAMERA BEFORE APPROPRIATE ACTION IS TAKEN? IT IS CRIMINALLY NEGLIGENT TO ALLOW THESE CARS TO CONTINUE TO BE SOLD UNTIL SUBARU HAS PROVEN THAT THEY HAV FIXED THE PROBLEM!

DEAD BATTERY IF THE CARS SITS PARKED 2 DAYS. NOTHING LEFT ON, IT IS A PARASITIC BATTERY DRAIN. HAPPENED TWICE AND BATTERY WAS TOTALLY DEAD EACH TIME, NEEDING TO BE FULLY RECHARGED AS IT WOULDN’T TAKE A JUMP. LESS THAN 2000 MILES ON THE CAR.

Visibility/Wiper

What else is required for safety? The windshield and proper visibility. Whether it is a fault with the wiper or the glass itself, owners of the Outback seem to face lots of problems in this department as well.

Here is one review (out of many) on Edmunds describing a common problem. “Windshield cracked after only 4 months!  It happened on its own in our driveway and it was a major crack.  Read up on older Outbacks and there have been thousands of problems with windshields on the Outback.  We are beyond disappointed and will be getting rid of this car.  It will be very expensive to fix.  Subaru let us down! “

While there is a service bulletin related to visibility problems, it doesn’t actually deal with this particular concern. Service Bulletin #07-152-19R talks about new power window assemblies that addressed several issues, including inoperative switches. As far as the structure goes, the automaker issued a recall labeled with NHTSA Campaign Number 19V493000. This problem relates to an improper weld below the cowl panel that reduces the vehicle’s strength. To handle this, Subaru even offered to purchase back affected cars if they couldn’t be repaired. By the time many consumers got to this point, they were probably happy to have to turn their vehicle back in to the automaker.

Here are some actual complaints logged with the NHTSA about the 2019 Subaru Outback Windshield Cracks Problems:

OUR NEW 2019 OUTBACK EXPERIENCED A WINDSHIELD CRACK WHILE DRIVING WITHOUT ANY INDICATION OF IMPACT OF A FOREIGN OBJECT. THE CRACK APPEARED IMMEDIATELY AFTER TURNING ON THE DEFOG SYSTEM WHILE DRIVING. THE LOCAL DEALER INSISTED THAT THE CRACK WAS DUE TO OUTSIDE INFLUENCE AND NOT WINDSHIELD MATERIAL FAILURE. AFTER CONTACTING SUBARU OF AMERICA THE WINDSHIELD WAS REPAIRED AS A COURTESY AT THE DEALERSHIP.

DRIVING DOWN NORMAL HIGHWAY AND NOTICED A CRACK FORMING. WINDSHIELD CRACKED NEAR WIPER FROM MAYBE SOME ROAD DUST HIT IT THAT IS COMMON ON ANY HIGHWAY. NEVER HAD SUCH A BIG CRACK FROM NORMAL ROAD DUST BEFORE.

SPONTANEOUS WINDSHIELD CRACK THAT ORIGINATED DIRECTING UNDERNEATH WINDSHIELD WIPER ON PASSENGER SIDE WHILE PARKED OUTSIDE. WINDSHIELD WAS CLEANED HOURS BEFORE CRACK APPEARED, AND NO IMPERFECTIONS WERE OBSERVED; VEHICLE NOT DRIVEN OR MOVED. GOT IN VEHICLE IN EVENING AND CRACK WAS PRESENT EXPANDING ALMOST THE ENTIRE SIDE OF PASSENGER VIEW.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work aid your lemon at no cost to you. The law makes Subaru pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win.

Share your story

Does this ring a bell? Have you had a bad experience too? Sound off and share your experience with other visitors in the comment box below.

BE THE FIRST TO COMMENT

Leave a Reply or Comment

Write a comment below to share online. Or, instead you can to our legal team.
Email is required to block spam, but will not be published.

Briefly describe the problem Briefly describe the problem

What’s your name? What’s your name?

What’s your phone number? What’s your phone number?

Get Your No-Obligation
Case Evaluation

Send a secure message to our legal team.

What’s your name? What’s your name?
What’s your email address? What’s your email address?
What’s your phone number? What’s your phone number?
Briefly describe the problem Briefly describe the problem
Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information.