Beware of Acceptance Now
Rent-to-own companies like Rent-A-Center provide consumers with goods in exchange for periodic payments. When you are making many payments, it can be easy to lose track of how many payments you have left. Generally, you can rely on the business to tell you the number of payments still due. However, as one of Lemberg Law’s clients learned, you may not always get accurate information.
You Can Fight Back Against Acceptance Now Debt Harassment
Lemberg Law’s client entered into a consumer agreement with Acceptance Now in connection with rentals at Rent-A-Center. He claims that Acceptance Now called him excessively before the payment was due to try to collect the debt, and that the company kept calling him even after he asked the debt collector to stop. Our client says he called Acceptance Now in March to try to find out how many payments he had left, and was told he had three payments left. When he asked the same question about six months later, he was told that he was still responsible for eight payments, which obviously contradicted the earlier statement he was given. Further, our client told us that he called Acceptance Now in September to ask for a delayed due date of September 15 and the company agreed, but on September 9 Acceptance Now called the people he had listed as references to try to get payment.
The case, which was filed in North Carolina State Court, Mecklenburg County, alleges that Acceptance Now violated the North Carolina Debt Collection Act by harassing our client and calling multiple times daily, even after our client asked the company to stop calling; by causing our client’s telephone to ring with unreasonable frequency; and by using unfair and unconscionable means to collect a debt. It also alleges violations of the North Carolina Unfair Trade Practices Act by using unfair and unconscionable means to collect a debt. It asks for statutory damages of $4,000 for violating the Debt Collection Act, plus other relief.
Are you a victim of Rent-A-Center – Acceptance Now harassment? We may be able to help you. To speak with a staff member immediately, call 844-685-9200 for a free, no obligation case evaluation.