Account Control Bureau Inc or ACB is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
Account Control Bureau or ACB is a third-party collection agency based in Louisiana. ACB has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including making false or misleading statements in an effort to collect a debt and failing to verify debts. If you have been contacted by Account Control Bureau, make sure you understand your rights before taking action.
- Who is Account Control Bureau?
- Is Account Control Bureau a Scam?
- Account Control Bureau Complaints?
- Can Account Control Bureau Sue Me or Garnish My Wages?
- Account Control Bureau Lawsuits
- Account Control Bureau Calling?
- How Do I Stop Account Control Bureau Debt Collection Harassment?
- How Can I Delete Account Control Bureau from My Credit Report?
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The harassing company pays our fees.
According to the Better Business Bureau (BBB), Account Control Bureau, Inc. was founded in 1994. The BBB established a profile page for ACB in 1996. ACB is listed as a collection agency. Buzzfile estimates ACB’s annual revenue at $1.3 million and the size of its headquarters staff at 20 employees.
According to its website, Account Control Bureau “specializes in professional debt collection services…by helping medical and business professions…retrieve… bad debt…and stem rising costs to… paying customers.” ACB “combines the expertise of a large agency with the dogged determination of a small agency.”
Account Control Bureau collection services include bad debt collections and early-out collections. Their bad debt collection service utilizes tactics such as account placement “on all three of the major international credit reporting agencies”; sending “letters in compliance with all applicable federal and state laws”; making telephone calls to “every account to negotiate immediate collection of the debt”; and, “if necessary, when qualified, and with our client’s consent, … taking the debt to the appropriate court and filing legal action to receive judgment.”
Account Control Bureau early-out collection services are provided as “Account Adjustment Associates, a registered trade name owned by ACB.” These services are intended for “accounts that are not past-due or bad-debt.” ACB’s early-out collectors “take control of the follow-up to notify the customers of the debt, the balance, and then set up satisfactory payment arrangements until the debt is paid in full.”
Account Control Bureau states that its collection staff operates in full compliance with all state and federal laws. They also provide an Ethics page that displays ACB’s mandatory collector’s pledge. However, their website does not provide any links or references to consumer protection resources, laws, or enforcement agencies
The BBB has closed 28 complaints against Account Control Bureau in the preceding 3 years, with 11 complaints closed in the past 12 months. Most of those complaints alleged problems with billing and collections.Since September 2015, the Consumer Financial Protection Bureau (CFPB) has closed 9 complaints against ACB. Justia lists at least 1 case of civil litigation involving Account Control Bureau.
Account Control Bureau Contact Information
Account Control Bureau, Inc.
850 Olive St., Ste. A
Shreveport, LA 71104-2162
Telephone: (318) 865-1851
It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely Account Control Bureau would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Absolutely. Here are some Sample Cases against Account Control Bureau Inc
Complaints against Account Control Bureau cite problems resulting from failure to verify debts and disputes about the accuracy of information reported to the credit reporting agencies. In June 2017, a complainant indicated that he had sent a dispute letter requesting debt validation to ACB. He received verification that ACB had received his letter the previous April; however, the complainant stated that he had never received a response from ACB. The complainant stated that according to the state laws where he resided, Account Control Bureau had 30 days to send the requested information, and that they must provide “specific information concerning the… debt, including but not limited to: the name of the original creditor; the original date of default or non-payment of the debt; the date the debt was transferred from the original creditor to the third-party debt collector; the original balance; the current balance; and surety bond information.” The complainant stated that ACB failed to respond in time. As a result, the complainant alleged that ACB’s default constituted an admission that the debt was not valid and that “all collection efforts on the debt must cease and any derogatory listing should be… removed from… consumer credit reports.” At the time of the complaint, the complainant still had not received a response and stated his intention to pursue litigation if ACB failed to resolve the dispute. The complainant’s desired resolution was that Account Control Bureau “delete the account and cease reporting to the” credit reporting agencies.
In response, Account Control Bureau stated that they needed more information to identify the account, such as a Social Security number. The complaint’s rebuttal indicated that he had provided the account number ACB had used to report the item, which should have been sufficient information for them to have located the account. ACB replied that they had received the complainant’s request for debt verification and had sent the debt verification information required by the FDCPA. Because their letters had not been returned, ACB stated that they had the right to assume they had been received. In his final response, the complainant reiterated that he had not received the requested information; that Account Control Bureau had offered no evidence to support their claim that they had sent verification of the debt; and that he had done everything he could have done to have resolved the dispute amicably without resorting to litigation.
The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB).
The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.
The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are receiving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
We can make them STOP!✋
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW.
What Our Clients are Saying
“I can not praise your service enough. I was lost and only really wanted my credit report cleaned up. You’ve gone beyond my expectations. Thanks again!”
“Thanks to the staff at Lemberg Law, I have peace of mind again. They worked quickly to find the harassing calls were super considerate when I talked with them. I love the hard work”
“Thank you so much! With your help the nagging collection calls have ceased! I was thrilled I was also able to get damages from the collection agency. I am unable to adequately express my joy. I am so thankful I made the call.”
”Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”
We can absolutely help. Call us today.
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