AFNI is a third-party debt collection agency based in Illinois. It has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including improper contact or sharing of information and threatening to take actions that cannot legally be taken. If you have been contacted by this debt collector, make sure you understand your rights before responding.
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AFNI is a legitimate debt collection agency. By the time the company launched in 1936, AFNI has been expanding. It is a privately held company that has over 6,000 employees. They run both first-party and third party collections, in addition to insurance subrogation. While the company works with almost every business, it specializes in telecommunications, health care, and insurance. It is said that they connect with customers through many diverse channels, including telephone, web chat, and texting.
As of March 2017, the Better Business Bureau reported 657 closed AFNI complaints over the previous few decades, including 214 Afni complaints over the past 12 months. Surprisingly, the BBB provides them woth an A+ rating. Additionally, Justia lists 31 complaints filed in federal court in 2016 alleging violations of the Fair Debt Collection Practices Act, three alleging violations of the Fair Credit Reporting Act, and one alleging violations of the Telephone Consumer Protection Act. Moreover, the Consumer Financial Protection Bureau (CFPB) lists 520 closed Afni Collections complaints for 2016.
1310 Martin Luther King Drive
Bloomington, IL 61701
It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely Afni would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Absolutely. Here is a Sample Case Filed in Federal Court
The plaintiff alleged that, in an effort to collect a debt for AT&T, the debt collector sent a letter to his parents. The debt collection agency sent the letter to them although the plaintiff hadn’t lived with his parents for four decades and that wasn’t the support address given to AT&T.
The plaintiff stated that the debt collector obtained his credit reports and discovered that an inquiry by Afni. He alleged that the company violated the Fair Credit Reporting Act because it had acquired his report without a purpose that was permissible under law. Afni contended that debt collection is a permissible reason to get a consumer’s credit report under FCRA. However, the plaintiff stated that he hadn’t entered into any contracts which would create a debt being collected by the debt collector. The magistrate judge found that the plaintiff’s argument had merit, and recommended that the provider’s motion to dismiss be denied.
Press Releases of Lawsuits Brought On By Lemberg Law
November 13, 2015. On behalf of our client, Lemberg Law recently filed a complaint in U.S. District Court, Southern District of Texas. The case, against AFNI, charges the debt collection agency with violating federal law and asks for $1,000 in statutory FDCPA damages, $500 to $1,500 per call in statutory TCPA damages, plus other relief.
Robocalls are getting more sophisticated, but hearing a prerecorded voice when you answer the phone is a definite giveaway. Our client said that AFNI robocalled his cell phone, and that when he answered, a recorded voice asked him to hold for the next available representative.
At one point, our client mailed a cease and desist letter to AFNI, telling them not to contact him. Even so, he says that they continued to robocall his cell phone.
This lawsuit charges that AFNI violated the Fair Debt Collection Practices Act (FDCPA) by engaging in harassing behavior; and by using unfair and unconscionable means to collect a debt. It also charges that AFNI violated the Telephone Consumer Protection Act (TCPA) by placing automated calls to our client’s cell phone without his consent.
Understanding Your Debt Collection Rights
The Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB) enforce consumer protection laws. The Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are two federal laws that help regulate the collections industry. The FDCPA prohibits actions such as threatening to take actions that cannot legally be taken or using false or misleading language to collect a debt.
The FCRA regulates how collection agencies report information to credit reporting agencies. Additional consumer protection laws include the Consumer Financial Protection Act (CFPA) and the Telephone Consumer Protection Act (TCPA).
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers to recover damages of up to $1,000, plus attorney fees and court costs, in cases proving violations of the FDCPA.
The case above illustrates how understanding your rights and responsibilities under these laws is an important part of holding collection agencies accountable for their actions. Seeking legal assistance can help you resolve a dispute with a collection agency.
Consumers have reported this agency harassing them from the following numbers:
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are recieving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
We can make them STOP!✋
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW. ?
What Our Clients are Saying
“As we discussed on the phone earlier today, this settlement is perfectly okay to me. I need to thank you and all of your cohorts at Lemberg Law to get a project handled so professionally. Please allow Amy, the first person who contacted me from Lemberg, know how much I appreciate her efforts, kindness, and professionalism.”
“My mom and I want to say thanks to the team of Lemberg Law for all the hard work and effort that was taken to take care of the debt collector and the Fair Debt Collection Practices Act. Because of this, the phones do not ring off the hook .”
“We realize that ours is only one little case among many — and a lot more serious — but are heartened by the fact that you accepted it represented us with a professionalism that belied the dollar amount.”
“I just wanted to let you know we received the check from your office on now and I wanted to take some time to inform you that we really appreciate all of your efforts in this matter.”
The brief answer is yes. We can help. Call us today.
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