Are you receiving BlueCross BlueShield text spam? If you signed up to receive text messages from BlueCross BlueShield, you probably wanted the insurer’s information. But if you didn’t sign up or if you now can’t get the text messages to stop, you may be able to recover money. Our firm has received complaints that BlueCross BlueShield doesn’t honor “opt-out” requests. In other words, when consumers ask to stop receiving BlueCross BlueShield text messages, the texts keep coming.
BlueCross BlueShield isn’t actually one organization. Instead, it’s comprised of 36 independent BlueCross BlueShield companies. BlueCross BlueShield provides in insurance for more than 105 million Americans, including more than half of all employees of and retirees from the U.S. federal government.
Healthcare insurers are known for the enormous amounts of information they collect, but your information shouldn’t get lost in the shuffle if their text messaging programs. After all, the federal Telephone Consumer Protection Act (TCPA) and the Federal Communications Commission regulate what businesses can and cannot do with respect to text messages.
For example, the law says that a company must have your permission to send you a text. It also forbids businesses from sending additional text messages once you’ve asked them to stop. When a company keeps texting you after you’ve told them not to, you can sue in federal court for $500 to $1,500 per text.
If you’ve been receiving unwanted BlueCross BlueShield text messages, Lemberg Law can help. Call our office at 475-277-2200 for a free case evaluation.