What Is California Business Bureau?
In business since 1973, California Business Bureau’s motto is, “If you have not tried us, you won’t ever know the difference.” The business has over 170 employees and specializes in healthcare-related collection services. They boast of a management group whose members have been with the company an average of 20 years each.
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California Business Bureau is a legitimate collection agency. They provide a broad assortment of collection services, starting with pre-collection when one day after the invoice has dropped. The company says it uses specific wording in collection letters to accumulate the most quantity of money. Other services tailored to the health care field include staff that specializes in insurance company appeals and collections procedures. The business also offers its customers complimentary educational seminars and courses on subjects such as “Getting the Payment in Full” and “Successful Collection methods,” as well as one-on-one training.
As of March 2017, the Better Business Bureau reported 35 closed California Business Bureau complaints over the previous few decades, including 11 closed complaints over the past 12 months. Additionally, Justia lists four complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act, and one alleging violations of the Telephone Consumer Protection Act. Moreover, the Consumer Financial Protection Bureau (CFPB) lists 38 closed California Business Bureau complaints for 2016.
California Business Bureau, Inc.
1711 S Mountain Ave
Monrovia, CA 91016
Phone Number: 800-755-1515
It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely they would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Absolutely. Here Is a Sample Case Filed in Federal Court
In 2016, a magistrate judge in U.S. District Court, Eastern District of California, granted a Customer’s motion for summary judgment against California Business Bureau for violations of the federal Fair Debt Collection Practices Act and California’s Rosenthal Fair Debt Collection Practices Act. According to the judge’s decision, the plaintiff had medical bills that California Business Bureau was trying to accumulate. California Business Bureau sued the customer for more than $2700, plus interest and fees. The customer, through his lawyer, agreed to a debt settlement of a little over $3,000, which included costs and lawyer fees. Both the customer and California Business Bureau agreed on a payment plan, and the customer adhered to that payment program. After he had paid $2,000, California Business Bureau sent a letter stating that the current balance was nearly $1,000 more than the amount that was agreed upon. The customer kept making payments, and California Business Bureau kept sending letters that he owed more money. The lawsuit alleged that California Business Bureau violated the FDCPA by communicating directly with the customer even though the debt collection agency knew he was being represented by a lawyer. Additionally, it alleged that the letters misrepresented the quantity of debt that the consumer owed. In her view, the judge ruled against California Business Bureau and set a date for a phone conference to find out the damages that would be given to the customer.
The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB).
The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.
The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency
Consumers have reported receiving debt collection calls from the following phone numbers:
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are recieving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
We can make them STOP!✋
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW.
What Our Clients are Saying
“Joann was so professional and helpful every time I had a question or needed help. Thank you so much for caring!”
“I was struggling so hard and the collection calls were quite painful. Your specialist team sorted out all of these issues. My life is my own again. Thank you.”
“When my husband got sick and lost his job, I understood that paying all of the medical bills was going to be an issue. What I didn’t understand was that we’d be bombed with telephone calls day and night. I found your site and was contacted the same day that I submitted my advice. You did not charge me, you got cash from the collector, and we now have silent phones. Thank you for what you did for us!”
The answer is most likely yes. Contact us now to see how we can help.