Chipotle Sending You Unwanted Texts?

HELPLINE

Are you receiving Chipotle text spam? If you texted “SIGNUP” to 888222 for a Chipotle SMS coupon or registered for Chiptopia Summer Rewards, you likely wanted the restaurant’s offers. But if you didn’t sign up or if you now can’t get the text messages to stop, you may be able to recover money. Our firm has received complaints that Chipotle doesn’t honor “opt-out” requests. In other words, when consumers ask to stop receiving Chipotle text messages, the texts keep coming.

Chipotle is a fast-casual restaurant that launched in 1993, and that now has more than 1,600 locations across the U.S. Chipotle prides itself on cooking all of its food at the restaurant and on locally sourcing as many ingredients as possible. The company has expanded to two other brands: Shophouse Southeast Asian Kitchen and Pizzeria Locale.

Restaurants can’t take shortcuts with the food they serve, and they shouldn’t take shortcuts with their text messaging programs. After all, the federal Telephone Consumer Protection Act (TCPA) and the Federal Communications Commission regulate what businesses can and cannot do with respect to text messages.

For example, the law says that a company must have your permission to send you a text. It also forbids businesses from sending additional text messages once you’ve asked them to stop. When a company keeps texting you after you’ve told them not to, you can sue in federal court for $500 to $1,500 per text.

If you’ve been receiving unwanted Chipotle text messages, Lemberg Law can help. Call our office at 475-277-2200 for a free case evaluation.

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