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Cell phones, credit, and cars. We expect these cornerstones of American life to run smoothly, but many consumers are victimized when one or more are derailed.

If you’re experiencing problems — with your new car lemon, cell phone robocalls, or debt collector harassment — learn more about your rights and steps you can take.

  • Debt collection abuse and harassment (Fair Debt Collection Practices Act): When debt collectors engage in phone harassment, use intimidation, or try to embarrass you into paying, they’re violating the Fair Debt Collection Practices Act. If found to be in the wrong, the debt collection agency must pay you up to $1,000, and pay our fees as well.

    Stop harassment by debt collectors.

  • Cell phone harassment (Telephone Consumer Protection Act): It can be a nightmare to get autodialed robocalls on your cell phone. Telephone Consumer Protection Act regulations say that businesses and telemarketers can’t robocall your cell phone without your prior express written consent. If they do, you can sue and receive up $500 per call, or three times that amount if the caller knowingly and willfully violated the law.

    Stop cell phone harassment.

  • Credit report issues (Fair Credit Reporting Act): Your credit score has a dramatic impact on your everyday life. You can fight back against inaccurate credit reports, against misuse of your credit report, and against credit fraud. The Fair Credit Reporting Act protects you from harm. If the law's been violated, you could recover actual damages, plus $100 to $1,000 in statutory damages.

    Know your credit reporting rights.

  • Lemon law (plus Magnuson Moss Warranty Act): If you can’t rely on your set of wheels, your life can grind to a halt. Automakers don’t want to spend the time or money ensuring that every new car is free of defects, so defective vehicles slip through the assembly line. If your new car is a lemon, your state’s lemon law can protect you. We help our clients fight back and demand refunds, replacement vehicles, or cash settlements. Lemon laws dictate that carmakers pay our fees, too, so our representation doesn’t cost you a cent.

    Know your lemon law rights.

  • Spam texts (Telephone Consumers Protection Act): Texting is a great way to communicate. It's not so great when a business starts spamming you with text messages about deals, sales, or offers. Telephone Consumer Protection Act regulations say that companies need your permission to send you text messages. If you're receiving spam texts, you could sue and recover $500 - $1,500 per text.

    Know your rights regarding spam texts.

  • Junk faxes (Telephone Consumers Protection Act): Receiving unwanted faxes isn't just annoying; it can be expensive. Not only do junk faxes use paper and ink, but they also tie up your fax machine and can prevent you from conducting business. Three different federal laws combat junk faxes. If you've been receiving junk faxes, you could recover up to $500 per page.

    Know your rights regarding junk faxes.

  • Other consumer issues:

    If you’ve suffered a personal injury from a slip-and-fall accident, been harmed by medical malpractice, or been denied overtime pay that’s rightfully yours, we will stand by your side every step of the way.

Consumer rights are there to protect us, but as an individual, it’s easy to feel like you’re being pushed around when your rights have been violated. But if you know your rights, you know how to fight back.