Credit Bureau Systems Inc or CBS is an Accounts Receivable Management organization based in Kentucky that specializes in third-party debt collection for healthcare providers. CBS has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including attempting to collect debts not owed and the use of false or misleading language in an effort to collect a debt. If you have been contacted by Credit Bureau Systems, make sure you understand your rights before taking action.
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According to the Better Business Bureau (BBB), Credit Bureau Systems, Inc. is a collection agency and credit reporting agency that uses the alternate business names, CBS Calling Center and CBS CHI Division. The BBB established CBS’s profile page in 2005. Buzzfile has six listings for Credit Bureau Systems; two of those listings are for different companies that use the same name. The other four listings show different addresses for CBS—one address is in Clarksville, TN; the other three addresses are in Kentucky—one in Hazard, one in Lexington, and one in Owensboro. Buzzfile does not provide any estimates of CBS’s annual revenue, but they indicate an estimated staff size of 57 employees at all four locations.
According to its website, Credit Bureau Systems “has been providing accounts receivable management solutions and consumer credit products to a wide range of industries for over 60 years…and has earned a reputation as an industry leader with proven results.” CBS’ main goal “is to provide… clients with the services they need to positively impact their financial well-being.”
Credit Bureau Systems offers its accounts receivable management services through “seven operating divisions”—Accounts Billing Service (ABS); Ambulance Medical Billing (AMB); Credit and Consumer Services (CRD); Healthcare Insurance Recovery Services (HIRS); Medical Accounts Receivable Systems (MARS); US Coding Solutions (USCS); and Collection Services (CBS).
Credit Bureau Systems “provides customized billing solutions…to dramatically improve the recovery of the patient portion of medical accounts.” AMB employs a “team… expertly equipped…with the most efficient and effective methods to work Medicare, Medicaid, and private insurance claims.” CRD provides credit reports, background checks, and tenant screenings. HIRS “provides supplemental insurance collection services in a flexible model totally customizable for each client’s specific needs.” MARS “employs a highly-skilled team of …specialists to… transition clients from…their current billing vendor” to the MARS system. USCS “personnel are fully certified by AAPC, RCCB, AHIMA and/or ACMCS and have a minimum of three years’ experience in their area of specialty.”
Finally, Credit Bureau Systems collections “offers a complete line of consumer and commercial collection and early-out services, …including commission added, zero-cost collection services incorporating our full range of products, experience, collection knowledge, tools, technology, …professional staff, …and… aggressive representation in legal matters.”
The BBB has closed 4 complaints against Credit Bureau Systems in the past three years, none of them in the previous 12 months. All Of those complaints allege problems with billing and collections. As of April 2015, the Consumer Financial Protection Bureau (CFPB) has closed 19 complaints against CBS. Justia lists at least 4 cases of civil litigation involving Credit Bureau Systems.
Credit Bureau Systems, Inc. Company Contact Information
Credit Bureau Systems, Inc.
100 Fulton Court
Paducah, KY 42001
Phone: (270) 744-9000
It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely Credit Bureau Systems would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Absolutely. Here are some Sample Cases against Credit Bureau Systems, Inc.
In November 1995, in United States District Court, Western District of Kentucky, Owensboro Division, a judge issued a Memorandum Opinion in a case alleging Credit Bureau Systems had violated certain provisions of the U.S. Bankruptcy Code. In this case, the plaintiff had filed bankruptcy in July 1993 and CBS sought “to recover money from 5 garnishments which were made within 90 days of filing bankruptcy.” The five garnishments in question were in the amounts of $764.85, $718.13, $565.95, $666.59, and $720.65. According to the US Bankruptcy Code, creditors may request such funds transfers within 90 days of the filing date of a bankruptcy. In addition, “the trustee may not avoid under this section a transfer . . . if, in a case filed by an individual debtor whose debts are primarily consumer debts, the aggregate value of all property that constitutes or is affected by such transfer is less than $600.” Because the transfers in question were made within 90 days of the bankruptcy, and all but one of them exceeded $600, Credit Bureau Systems was required to refund $2,870.22 to the plaintiff. The issue in this case was whether they would also have to refund the remaining $565.95. Initially, the court found in favor of CBS, interpreting the Bankruptcy Code regulation cited above to mean that any single transfer under $600 should be considered a transfer of funds that “the trustee may not avoid.” However, the plaintiff disagreed with this finding, claiming that because all five transactions occurred within 90 days of the bankruptcy, and because together they amounted to more than $600, all of the money should be refunded.
The judge in this case noted that “on appeal, a bankruptcy judge’s findings of fact will not be overruled unless the Court finds that they are clearly erroneous.” In making the determination of whether the initial finding was erroneous, the court considered whether the $600 limit should be applied to each individual transfer in a bankruptcy proceeding, or whether all proposed transfers should be considered as an aggregate. Although there is case law to support either interpretation, the judge in this case ultimately cited a previous decision in which a similar dispute prompted the finding that “the reference in the statute to ‘the aggregate value of all property’ supports” an interpretation that the sum of all transfers should be considered together rather than individually because “any other interpretation of the statute would render the ‘aggregate’ language meaningless.” As a result, the previous judgement in favor of CBS was reversed, and Credit Bureau Systems was ordered to refund the final transfer.
The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.
The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency.
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are receiving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
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The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call ? 844-685-9200 NOW.
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