Failed a DoorDash Background Check?

You can dispute your report, or even sue, if an employment screening error cost you the job. No out of pocket expense for you.

DoorDash runs background checks on applicants, but what happens if you are rejected? Don’t just move on, or you may suffer the same problem again if false errors remain on your report. You have legal rights under the Fair Credit Reporting Act (FCRA) to fix those mistakes or even sue for damages.

Does DoorDash Perform Background Checks?

DoorDash does indeed run a background check on every applicant. Once you receive conditional approval for employment, DoorDash says it will run a criminal background check with your consent. The company also says it does so “in accordance with applicable federal, state, and local laws and regulations,” and only considers arrests or criminal charges that are pending or that resulted in a conviction within the past seven years.

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DoorDash and the Gig Economy

Founded in 2013, DoorDash offers customers food delivery via an app or the web and now serves all 50 states. DoorDash hires also drivers to make deliveries based on information from the app, and encourages people to become drivers by promoting flexibility, the ability to work for themselves and the ability to earn a significant amount.

How Much They Promise You Can Earn

DoorDash delivery drivers are classified as independent contractors and usually make approximately $8 – $15 per hour, although the company offers certain incentives.For example, the company provides pay boosts to all of its drivers. This supplements the combined DoorDash payment (of at least $1) and the tip is less than the guaranteed amount for a given order. If the tip amount and the DoorDash payment exceed the guaranteed amount, the driver is allowed to keep the overage.

DoorDash drivers can see the guaranteed amount they’ll receive for completing a delivery before they decide to accept or reject that order. This set amount is based on several criteria such as order size, how the order is placed, and the estimated driving distance, traffic, parking, and the amount of time spent at the store.

How Do I Qualify To Become a DoorDash Driver?

To qualify to drive for DoorDash, you must be at least 18 years old and have a clean record. Specifically, you cannot have any “major violations” in the last seven years. These include but are not limited to DUI, driving with a suspended or expired license, and failing to stop and report an accident. Certain violent crimes will also disqualify you from driving for DoorDash.

DoorDash also requires that its drivers do not have more than three “incidents” in the last three years. In this context, DoorDash will count each time you have been involved in an accident or cited for a moving violation that cannot be classified as a major violation, as an incident. The only exception to this policy is made if you receive a citation for a minor moving violation when you are involved in an accident. In this case, DoorDash considers the accident and citation as one incident.

So if you are involved in a fender bender while you are out running errands on a Sunday afternoon and the investigating police officer cites you for following another vehicle too closely, DoorDash treats this as one incident.

And they’ll also run a background check on you….

What are my Background Check Disclosure and Consent Rights?

You have a right to know if an employer will use information from a background check against you and an employer cannot obtain background check information without your express written consent.

A background check company cannot hand over your information to an employer unless the employer certifies that: (1) it has “clearly and conspicuously” disclosed to you in a separate document that it may obtain a background check; (2) you have authorized it to get the background check; and (3) it will provide you with advance notice of any adverse action based in any part on the background check report, a copy of the report, and a summary of your rights under the FCRA.

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DoorDash Background Check Complaints

As one DoorDash applicant reports on, the background check process doesn’t always go smoothly. Based on his experience, the applicant expected to quickly receive the results from hisbackground check. When he didn’t hear from DoorDash as soon as he expected, he followed up with the company by email. That’s when he learned his application was rejected because of an unspecified problem with the background check.

Because he knew he had a clean record and had been cleared to work for several rideshare-type companies, he followed up with DoorDash and Checkr, Inc., the company that actually performed the background checks. It turned out that the only issue was a blurry picture of his driver’s license.

Based on his experience, the DoorDash applicant encouraged others who are rejected based on problems with background checks not to take the rejection at face value. Specifically, he said you should follow up with DoorDash if you haven’t heard anything about your application within a few days after the background check has been done. He also suggested following up with Checkr, Inc., and obtaining a copy of the report to find out why you were rejected.

You Received A Pre-Adverse Action Notice From DoorDash. What Are Your Legal Rights?

By law, anyone who uses the information in a background check report to screen job applicants must let any applicant know when they didn’t get the based on the information in the report.

This means you have a right to see what is in the background check. Depending on your specific circumstances, you may also be able to sue the company that requested the background check and rejected your application, or the company that issued the background check report

Your Right to an Accurate and Legally-Compliant Report From DoorDash

A background check company must take reasonable steps to ensure its report is as accurate as possible.

The FCRA also puts limits on the negative information a background check report can include. A report cannot list civil suits, judgments, arrest records, paid tax liens, accounts in collection or most other negative information (except criminal convictions) after 7 years, or bankruptcies after 10 years. It also cannot list expunged convictions

Your Right to Dispute an Unfair Background Check Report from DoorDash

If you don’t get a job because of information on your background check report, you are entitled to a copy of the report. You also have the right to dispute the report if it has errors or includes information it shouldn’t.

If you dispute your report, the background check company must investigate and correct any errors within 30 days.

Were You Harmed By False Information or Errors In Your DoorDash Backrgound Check Report?

Often, whether you get hired or promoted depends on the information gleaned from an employment background check. A background check can come in many shapes and sizes. It may be as simple as verifying your social security number. Or it may include a detailed report of your credit and criminal history, or even information gathered from interviews of your friends and neighbors about your character and reputation.

Whatever the scope of the background check, the FCRA sets strict standards for how employers background check companies get consent for and conduct background checks, and what they can do with the information they find.

If a background check commissioned by DoorDash fails to meet those standards, the FCRA affords you a number of rights.

Your Right to File A Lawsuit Against DoorDash if your report includes inaccurate or illegal info

If you lost out on a DoorDash job or were suspended or fired because your background check report included inaccurate or illegal information, you may be able to sue in federal court. If you sue and win, you may be entitled to your actual damages or statutory damages up to $1,000, plus punitive damages, attorneys’ fees, and court costs.

Ready to Assert Your FCRA Rights?

Fired or Not Hired Because of an Unfair Background Check? If so, you’re in the right place.

  • Our 12-year track record of helping hardworking, regular people just like you speaks for itself.
  • We have the experience, knowledge, and dedication to get you the best results possible.
  • We’ve helped more than 25,000 consumers recover more than $50 million.
  • We work to restore your reputation and get you the compensation you deserve. You focus on living your life.
  • We care because we know what it’s like to lose out on a job because a faceless company didn’t follow the law.
  • We will fight hard for you and won’t stop. We are not afraid to stand up to big, powerful companies. That’s what we do.
  • It won’t cost you a penny out of pocket – you pay nothing until we win money for you.

Our mission is to fight for your rights. ✊

If you’re ready to assert your rights and fight incorrect information in your background check, we can help you get justice. Complete our form for a FREE case evaluation, or call 844-685-9200 NOW. 


  • Farouk k

    I was sent to orientation and the doordash employee made me do 25 jumping jacks in front of other prospects just to tell me that my background was no good and I need to leave. Very humiliating and unprofessional. I have dui back in 2014 and speeding 9 over the legal limit. And also because my license is restricted to have an interlock which is valid in the state of Colorado. I would like to seek legal action because no one is getting back to me about anything.

  • Ismahan

    My background check is as flagged by Checkr and I know I have a clean background.

  • Loretha B

    I have one speeding violation back in March and I went and got a car because I was told u can’t work if you have three but I only have one and the refused me to work for the because of the speeding violation, I don’t understand how when it has to be three

  • Richard S

    My background check was flagged by Checkr and i need Doordash to reach out to their corporate office to see my background check so i can get my account activated so I can start working as a dasher

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