Ford Motor Credit Company | Cell Phone Robocalls


On behalf of our client, Lemberg Law recently filed a complaint in U.S. District Court, District of New Jersey. The case, against Ford Motor Credit Company, charges the auto finance company with violating federal law. It asks for $500 to $1,500 per call in Telephone Consumer Protection Act statutory damages and other relief.

The Telephone Consumer Protection Act was enacted to ensure that consumers are not harassed by telemarketers. Over the years, as technology has evolved, the regulations have expanded to incorporate other types of calls. For example, TCPA regulations prohibit cell phone robocalls without the consumer’s consent. Our client says that Ford Motor Credit Company started calling her using an automated telephone dialer system and a prerecorded voice. When our client answered the calls from Ford Motor Credit Company, she heard a prerecorded message instructing her to wait for the next available representative. During a live conversation, our client demanded that all calls to her stop immediately. Nevertheless, Ford Motor Credit Company continued to robocall our client’s cell phone.

The lawsuit charges that Ford Motor Credit Company violated the Telephone Consumer Protection Act (TCPA) by using an ATDS and by using a prerecorded voice to call our client’s cell phone without her consent.

  • Katie F

    Issue with ford motor credit company. They keep calling despite my calling them to ask that my name and phone number be removed. I blocked their number but still get voicemails from them, twice a day some days.

  • Samuel G

    Ford credit has called me mulitple time because I made a 30 days payment arrangement and I paid it then they stopped. One time I was 70 days late they demanded the money by Friday I told them I didn’t have the money to give to them Friday and that I would pay it a few days after. They said no we need a money gram by Friday or we have to repo your car. I hung up and called back they said they would push my payments to the end of my car payment lease. They were very rude and not so nice to me and I think I deserve to be treated better. I always paid my payments on time when I had my job then I lost it and wasn’t able to make the payments on time every time so they started to harass my a lot.

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