This article was written by Lemberg Law staff, and reviewed by Sergei Lemberg, the managing attorney of Lemberg Law.
Hunter Warfield is headquartered in Tampa, Florida, and has been incorporated in 2004 in Florida. The business also has call centers in Tempe, Arizona, and Guatemala City, Guatemala. HW is a debt collector that specializes in collecting rent, but also collects commercial debt, funeral maintenance bills, medical bills, and credit card debt. The debt collection agency promises “innovative, competitive, and respectful” debt collection.
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They’re legit. According to the Better Business Bureau (BBB), Hunter Warfield, Inc. was founded and incorporated in 2004.The BBB established a profile page for HWI in 2005. The BBB lists Hunter Warfield as a collection agency that uses the alternate business name, Hunter Warfield of New England, Inc. Buzzfile estimates HWI’s annual revenue at $20.9 million and the size of its headquarters staff at 130 employees.
According to its website, HWI “provides revenue recovery services.” HWI states that it is “known for their innovative technology and respectful approach that, when combined, ensure… integrity is maintained while delivering the highest recovery rate for clients’ bottom line.” HWI claims to be the “nation’s most trusted revenue recovery partner…and aims to rebuild the client’s bottom line while providing… superior service, outstanding management tools, and reliable reporting.”
Hunter Warfield provides collection services over a wide range of businesses and industries, including property managements companies; funeral homes; medical and healthcare service providers; financial services companies, including deficiency accounts for personal, business, and commercial loans; lines of credit; home equity deficiencies; and credit card lenders. HWI also provides commercial collection services for business-to-business account delinquencies.
As a full-service collection agency, HWI “provides full disclosure on all collector activity.” In addition, HWI utilizes “advanced technology…to provide real-time status updates, review all previous actions taken on the account, and share meaningful and detailed notes with clients on each…account.” HWI has also “developed best-practices work strategies that give them the flexibility to customize the work they do” to accommodate client policies and procedures.
HWI sates that its collections staff is “trained in each client’s particular industry and the nuances of each… industry. HWI collectors are also FDCPA, FCRA, TCPA, and HIPAA trained and attend continuing education courses.” HWI cites membership in the International Association of Credit and Collection Professionals (ACA International) and the International Association of Commercial Collectors. However, consumer resources on their website are limited to the following pages: Pay Now; Stop Calling; Manage Account; Contact; and Explore Lending Options. There are no additional links to consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
As of October 2019, the BBB has closed 525 complaints against Hunter Warfield Inc in the preceding 3 years, with 174 complaints closed in the previous 12 months. Most of those complaints alleged problems with billing and collections, although 67 complaints cited problems with customer service. As of July 2013, the Consumer Financial Protection Bureau (CFPB) has closed 1,861 complaints involving HWI. Justia lists at least 20 cases of civil litigation involving HWI.
Hunter Warfield, Inc.
4620 Woodland Corporate Blvd.
Tampa, FL 33614
Phone Number: 813-283-4500
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely HWI would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector. Here are some Sample Cases Filed in Federal Court
Complaints against Hunter Warfield, Inc. cite problems resulting from disputes about the validity of debts, the accuracy of information reported to the credit reporting agencies, and allegations of harassment and abuse. In August 2019, a complainant stated that he had returned a phone call regarding an alleged debt and “was yelled at and hung up on several times over possible payment options.” According to the complainant, when he “reached out to HWI, he spoke to someone about getting an itemized list regarding the alleged debt that was owed to a property management company.”He said he had “spoken with a representative, and she gave him 3 options—one was a settlement amount, and two were repayment… options” with high monthly payments. He said he had “advised her that he was not able to pay the requested amount at this time.” Allegedly, the HWI representative “transferred him to her supervisor, stating he may be able to assist with a lower amount.” The complainant again “asked for an itemized list sent to his email, because he did not believe the… alleged charges were accurate.” The HWI representative allegedly “said that she would send it to the complainant’s email.” However, “once the supervisor got on the phone, he was very rude and said that he was not going to lower any payment options, and that if he didn’t pay,” the debt would be sent to an attorney, so Hunter Warfield could sue him. The complainant continued to ask about bi-weekly payments and why if he “attempted to make any payments they would …not” accept them, but the HWI representative “just kept cutting him off and getting loud.” The complainant “ asked him to hold on so that he could take him off of his car phone,” and the HWI representative “said that he was not going to do anything for him,” except to just send the account to an attorney because he knew the complainant “was playing games and needed to pay his debt now.” Hunter Warfield allegedly used obscene language and threatened him, then yelled at him and hung up. The complainant called back and spoke to another representative. The complainant advised him “that he was just speaking with someone and… had questions about repayment,” but the representative “said that he was not going to talk to him about that; … that he had already spoken to his superior”; and that there was nothing left to discuss. The complainant asked the representative to listen to his questions, and the representative told him that he would not listen; “that he was not going to speak to the complainant anymore;…that he was sending him straight to an attorney because he did not have time to argue”; and then hung up on him again. The complainant said he only wanted to ask if he could “split the monthly payment into two bi-weekly payments to add up to the sum of the minimum monthly payment.” He stated that “the amount of disrespect and lack of customer service shown by HWI is not acceptable.” As soon as he “asked for an itemized list of charges, they immediately did not want to work with him.” He said he was “attempting to purchase a home…and wants this off of his credit,” but HWI was “not willing to even assist with payment options.”
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Consumers have reported this agency harassing them from the following numbers:
Can I sue HW for harassment?
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
- You are receiving multiple calls per week from third party collection agencies.
- You are receiving early morning or late night calls from debt collectors
- You are receiving calls at work from a debt collection agency
- Debt collectors are calling your family, friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
What Our Clients are Saying
“Seriously! Thank you a thousand times over! The debt collector kept phoning me but would not give me any information regarding the debt that I owed except the sum. They threatened me over and over again and would not stop calling. I hunted on Google for ways to make the calls stop and discovered Lemberg Law. They took my case and found that the debt was too old to accumulate. This firm had ‘bought’ my accounts and expected for me to pay! Guess what? They ended up paying me for each of the harassment they put me through! I was SHOCKED when I received my check.
“I’m forever thankful for the help I received, and urge Lemberg Law to anybody who has ever had a doubt about what’s right or wrong when dealing with debt collectors. Attorney Jody Burton is wonderful. I was never led astray and she’s the utmost professionalism. Lemberg and its team are truly the light at the end of the tube”
“After speaking to one of the partners, and going over the plan of action, I immediately felt I’d chose the perfect company to go to work for me. He was very accommodating in describing what was going to happen. I would strongly recommend Lemberg Law to anybody being hassled by debt collectors.”
“Your team of legal professionals is truly excellent. They listen, guide you step-by-step, keep your best interest in mind, and fight hard for you. A simple “thank you” doesn’t go far enough.”
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