Is Regus Office Rentals Engaging in Breach of Contract?

Need an office? Regus seemingly has the solution. From the U.S. and the U.K. to Saudi Arabia and Senegal, Regus promises office space that’s flexible enough to fit anyone’s needs. Launched by Mark Dixon in Brussels, Belgium, in 1989, the company boasts 1,100 business centers in 500 cities across 85 countries. Regus offers a number of “office solutions,” including full-time offices that include everything from equipment and furniture to receptionists and administrative assistance, campuses that provide cubicles in an open office, virtual offices that provide a prestigious address and local telephone number, and mobile services that provide business lounges at any of Regus’ business centers.

Sounds ideal, right? It may seem that way on the surface, but at Lemberg & Associates, it’s come to our attention that Regus may be engaging in a bait-and-switch when it comes to their contracts. In the U.S., when people sign up for the service, they’re frequently given discounted rates. According to their contracts, the agreement auto-renews after one year, with a cost increase that’s adjusted based on the inflation index. What seems to be happening, though, is that the agreements auto-renew and the discounted rates jump back to the “standard” rates.

We suspect this may be happening to unsuspecting people all around the country, and are investigating a potential class action lawsuit against Regus. In order to move forward, we need to gain a better understanding of how many people may be affected.

If you’ve been victimized by a Regus contract, please email us at responseteam@lemberglaw.com or call us toll-free at 855-301-2100 x5500. If someone you know has been victimized, please ask them to get in touch with us. We’ll keep you posted about what we discover.

3 COMMENTS
  • Gina Guiley

    Regus engaged in bait and switch tactics with me and is now threatening legal action against me for not paying disputed monthly charges. I properly terminated my agreement and they keep billing me and charging me late charges for a service I am no longer using or want.

  • Adam

    I’ve been a tenant for two years with Regus in Beverly Hills and recommended it to my fellow entrepreneurs, I had multiple offices and I was always paying on time as agreed all this time. After the first year I requested from the manager that all the offices to go on a month to month basis, unfortunately they didn’t cancel all my offices and some offices auto renew for another year. When I gave them a proper notice over 30 days that I wanted to leave, they bullied me and said that they will ruin my credit and will take me to creditors. When I called the help desk to express my concerns, they were not helpful at all, they repeated the same pattern of intimidation and unprofessionalism, I’ll never ever rent from them again. I’m just a small business owner, trying to do things right. then I found out they tag all of those extra fees, like exit fees, cleaning, business continuity? This is sad to see the abuse they are doing to small business, and how they are taking advantage of business owners and entrepreneurs.

  • Trai Dickens

    Regus is billing me the same way, i been only on contract with them 7 months now and it has been a living hell. My lease goes up each month, they are always charging me late charges and can’t explain why, they calling me threatening to throw my things out now, sometimes I am 2 months behind and after I get it straighten out through accounting, they still tell me I am 1 month behind after showing them I paid on time. The rent is due on the 30th of each month when it use to be due on the 3rd of each month in Texas. It takes up so much of my time trying to get any answers out of them, they make up one lie after another, I will start recording them and so you can hear the lies telling me I’m on a contract in which the rent changes according to the influxes of new leases and tenants, when they never told me this. My lease from what I read is suppose to be the same each month, then when I read this to them, then Regus goes back and change the story to an even bigger lie. The receptionist Ann at Houston Location calls me threatens me every new month with emails saying I am late and I show Anne I am not late, I think she knows what is going on, Regus is a Scam, this is my last year with them. I will make sure they know I will not Renew my lease with them way ahead of time.

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