Are you receiving Lord & Taylor text spam? If you texted “PASS” to 95555 for a Lord & Taylor SMS coupon and can’t get the texts to stop, you may be able to recover money. Our firm has received complaints that Lord & Taylor doesn’t honor “opt-out” requests. In other words, when consumers ask to stop receiving Lord & Taylor text messages, the texts keep coming.
Lord & Taylor sells high-end clothing, shoes, and accessories. The retailer, which started in 1826 and is now a subsidiary the Hudson’s Bay Company, has about 50 locations in the U.S., but its flagship store on New York’s Fifth Avenue is its most iconic. Lord & Taylor carries hundreds of designer name brands, ranging from Givenchy and Jones New York to Marc Jacobs and Salvatore Ferragamo.
The apparel industry is competitive, so clothing stores rely on text messaging to entice shoppers to buy – both in stores and online. Just like all other companies, though, clothing stores have to play by the rules. The federal Telephone Consumer Protection Act (TCPA) and the Federal Communications Commission regulate what businesses can and cannot do with respect to text messages.
For example, the law says that a company must have your permission to send you a text. It also forbids businesses from sending additional text messages once you’ve asked them to stop. When a company keeps texting you after you’ve told them not to, you can sue in federal court for $500 to $1,500 per text.
If you’ve been receiving unwanted Lord & Taylor text messages, Lemberg Law can help. Call our office at 475-277-2200 for a free case evaluation.