Mountain Land Collections MLC Collections Complaints. Stop the Calls

Many consumers bring up complaints about harassing collection calls

Mountain Land Collections Inc or MLC is a debt collection agency which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

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What is Mountain Land Collections Inc – MLC?

Mountain Land Collections, Inc. (MLC) is a third-party collection agency based in Utah that specializes in collecting delinquent healthcare bills. MLC has received consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA), such as illegal communication tactics and failure to verify debts. If you have been contacted by MLC,understand your rights before responding.

According to the Better Business Bureau (BBB), Mountain Land Collections, Inc. was founded and incorporated in 1991. The BBB established its profile page in 2007. MLC is listed as a collection agency. Buzzfile estimates MLC’s annual revenue at $2.8 million and the size of its staff at 33 people.

According to its website, MLC “is a fully licensed and bonded collection agency specializing in debt recovery… with a strong commitment to excellent service for…clients.” MLC’s goal is “to make your collections a simple and stress-free process, [and] to provide the technology and expertise necessary to obtain the highest possible returns for your organization.”

MLC’s full-service collection division offers the following services: an early out program; a regular collection process; litigation services; credit bureau reporting; custom insurance billing; and a full-service client relations department.

MLC’s early-out program works with their subsidiary, Account Billing & Management (ABM). ABM acts as a first-party billing service for medical providers, sending billing notifications to insured parties to provide a customized strategy for your Early-Out patient accounts.” Their third-party collection division utilizes letters, phone calls, skip tracing, and credit bureau reporting to collect delinquent accounts. MLC partners with the Law Offices of Quinn M. Kofford to litigate accounts “needing a more escalated collection process.” Their insurance billing and client relations departments provide additional customized support for healthcare administration.

MLC describes itself as “a model agency adhering to state and federal regulations including…[the] FDCPA (Fair Debt Collections Practices Act), FCRA (Fair Credit Reporting Act), TCPA (Telephone Consumer Protection Act) and HIPAA (Health Insurance Portability and Accountability Act), just to name a few.” However, they do not provide links to consumer protection resources, laws, or agencies.

How many Complaints are there against Mountain Land Collections – MLC?

The BBB has closed 21 complaints against MLC in the past three years, with 5 closed in the past twelve months. Most of those complaints allege problems with billing and collections. Since August 2015, the Consumer Financial Protection Bureau (CFPB) has received 15 complaints about MLC. Justia lists at least 2 cases of civil litigation naming MLC as a defendant.

Can you help me file a No Fee Lawsuit against Mountain Land Collections Inc – MLC?

Absolutely. Here are some Sample Cases against Mountain Land Collections Inc – MLC.

Complaints against MLC indicate a pattern of attempting to collect debts that have already been paid, then reporting negative items to the credit reporting agencies when consumers object. For example, in May 2017, a complainant indicated that she had been contacted regarding a medical bill of $800 resulting from a car accident her son had been involved in, in which he had not been at fault. The other driver’s insurance had paid all the associated medical expenses. The complainant sent verification to MLC, including a contact at the insurance company to verify the claim. Regardless, MLC insisted that the complainant must pay even after she sent them a copy of the cancelled check for the debt in question. Subsequently, MLC placed a negative item related to the incident on her credit report that prevented her from obtaining a mortgage. All her requests to correct the error were ignored. MLC replied to the complaint posted on the BBB site by stating that they “requested this outstanding account be removed from [her] credit report…[and] submitted an electronic request as well as… a Universal Deletion Form, and a letter will be sent to the address on file stating we have requested the account be removed while we research further.”

Similarly, in August 2016, a complainant who had had emergency surgery reported having the associated costs covered by medical insurance. Regardless, about six months following the operation, she received a bill from MLC demanding she pay an outstanding balance. She contacted the healthcare provider, who confirmed that the bill had been paid. The healthcare provider also contacted MLC and confirmed that the bill had been paid. Nonetheless, MLC proceeded to report the bill as a delinquency on her credit report, and MLC allegedly refused to remove the item, even after they had confirmed that the bill had been paid. The posting of the complaint on the BBB site finally prompted MLC to reply that “[w]e will request this item be removed from your credit report while we continue our research.”

Mountain Land Collections Inc Contact Information

Mountain Land Collections, Inc.
PO Box 1280
American Fork, UT 84003
Telephone:(801) 492-1596

Mountain Land Collections MLC Calling You?

Understanding your Debt Collection Rights

The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are federal laws that regulate how collection agencies may conduct themselves.

The FDCPA prohibits actions such as the use of abusive or threatening language; or the use of false or misleading information to collect a debt.

The FCRA regulates how collection agencies report information to credit reporting agencies.Additional consumer protection laws include the Consumer Financial Protection Act (CFPA) and the Telephone Consumer Protection Act (TCPA).

The complaints above illustrate why it is important to understand your rights and responsibilities under these laws when attempting to communicate with collection agencies.

These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers to recover damages of up to $1,000, plus attorney fees and court costs, in cases proving violations of the FDCPA. Seek legal assistance if you are having difficulty resolving a dispute with a collection agency.

Want to Stop Mountain Land Collections Debt Collection MLC Harassment Now?

If you’ve been harassed by debt collectors, we can help. We will fight for your rights.
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200.

What Our Clients are Saying

“With your help the nagging collection calls have ceased! I was thrilled I was also able to get damages from the collection agency. I am unable to adequately express my joy. I am so thankful I made the call.”

“I would recommend your company to anyone. You have the debt collectors off my back, and I will finally see the light at the end of the tunnel. Throughout the entire procedure your employees were courteous and professional. I was blown away by their efficacy also.

“After speaking to one of the partners, and going over the plan of action, I felt I’d chose the perfect company to go to work for me. He was very accommodating in describing what was going to happen. I would strongly recommend Lemberg Law to anybody being hassled by debt collectors”

Can You Help Me Delete Mountain Land Collections Inc – MLC from My Credit Report?

Chances are good that we can help.  Call us today and we’ll explain.

Can Your Firm Help me Deal with Mountain Land Collections?

In short, the answer is yes. Contact us to find out more.

Sound Off!

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

  • Ondra

    I had an accident in Dec. 2013. I have a list of the medical facilities, which were settled and paid by my attorneys, In Early 2017 and then money was withheld for any that had not been paid for an additional 6 months. This company St George radiology, had turn the bill over to Mountainland and I immediately turn over to my attorney. Never was I contacted after given the bill from this company, but they agreed to wait for settlement.

    Now I am being sued, by Mountainland for St George Radiology, who has been paid.

  • Aimee Elizabeth Calder

    I just noticed three charges from this collection agency. As of March 15, 2018 they were not on my credit report and I have not had any new medical bills or outstanding debts. My credit has no late payments. They call at least four to five times a day and never reference what the debt is for. I know that I do not have three outstanding debts and I would like to have their claim removed immediately as my credit went from good to poor just for their claims which I have no idea what they are for.

  • Ben

    I have just checked my credit report and surprisingly, I saw the debt collection from Intermountain land. I have no idea what it is. I will try to find out the truth and fight it

  • Brittany L

    I am getting repeat calls that I haven’t paid a bill that’s been paid now for months. I am so frustrated with their lack of customer service, how rude they are, the fact that they call me WHILE I’M AT WORK, and are so rude. I want their calls to stop!

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