Old Navy Sending Unwanted Texts to You?

HELPLINE

Are you receiving Old Navy text spam? If you texted 95555 for an Old Navy SMS coupon or “Reveal-a-Deal” and can’t get the texts to stop, you may be able to recover money. Our firm has received complaints that Old Navy doesn’t honor “opt-out” requests. In other words, when consumers ask to stop receiving Old Navy text messages, the texts keep coming.

Old Navy is a division of Gap, Inc., which is headquartered in San Francisco and has more than 3,500 stores and 150,000 employees around the world. Old Navy was launched in 1994 and – fun fact – was named after a bar in Paris. The clothing stores., which have an industrial, grocery-store feel, focus on value-oriented clothing for infants, children, and adults.

The apparel industry is competitive, so clothing stores rely on text messaging to entice shoppers to buy – both in stores and online. Just like all other companies, though, clothing retailers have to play by the rules. The federal Telephone Consumer Protection Act (TCPA) and the Federal Communications Commission regulate what businesses can and cannot do with respect to text messages.

For example, the law says that a company must have your permission to send you a text. It also forbids businesses from sending additional text messages once you’ve asked them to stop. When a company keeps texting you after you’ve told them not to, you can sue in federal court for $500 to $1,500 per text.

If you’ve been receiving unwanted Old Navy text messages, Lemberg Law can help. Call our office at 475-277-2200 for a free case evaluation.

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