It can be hard to get robocalls to stop. In theory, all you need to do is say, “Stop calling me,” or opt out by pressing a number on your telephone keypad, but that’s easier said than done. Our client says that Premier Auto Credit robocalled him. He knew it was a robocall because it was either a prerecorded message reminding our client of an upcoming payment, or because he heard a period of silence before the automated dialer attempted to connect him to a live Premier Auto Credit representative.
During a live conversation, our client complained to a Premier Auto Credit representative about excessive calls to his phone number. Premier Auto Credit said that it would make a note in our client’s account to stop the calls. Despite acknowledging that our client has revoked his consent to receive robocalls to his number, Premier Auto Credit continued to call incessantly.
The lawsuit charges that Premier Auto Credit violated the Telephone Consumer Protection Act (TCPA) by using an ATDS and by using a prerecorded voice to call our client’s cell phone without his consent. The lawsuit also charges that Premier Auto Credit violated the Rosenthal Fair Debt Collection Practices Act (RFDCPA) by engaging in harassing behavior.