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ProCollect PCI Collection Complaints. Stop the calls

Many consumers bring up complaints about harassing collection calls

Stop debt collection abuseProCollect Inc or PCI is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

Plenty of people are wondering if ProCollect is a scam. The debt collection agency was founded in 1995 and is based in Dallas, Texas. Also doing business as PCI, this is a debt collection agency focused on collecting rents from residents and former residents of multi-family possessions, health care debt, outstanding utility accounts, and commercial debt. Like most debt collection agencies, ProCollect functions on a commission basis, which means they get a percentage of everything they could accumulate.

ProCollect has a lawyer on staff that specializes in collection law, indicating that they are in a position to sue customers. The debt collection agency conducts skip tracing, meaning that they cover access to nationwide databases which enable them to locate a current telephone number or address, or both, for a customer whose contact information has changed. Furthermore, the company reports every account that’s charged off as bad debt to all three national credit agencies.

Complaints about ProCollect

ProCollect is not a scam, but it the complaints against the company have racked up. As of May 2017, the Better Business Bureau reported 278 closed ProCollect complaints over the previous few decades, and Justia recorded nine lawsuits against ProCollect from the past year alleging violations of the Fair Debt Collection Practices Act. In addition to that, the Consumer Financial Protection Bureau (CFPB) recorded 154 closed ProCollect complaints for 2016.

Press Releases of Lawsuits Brought On By Lemberg Law Against Procollect Inc

March 13, 2017. On behalf of our client, Lemberg Law recently filed a complaint in U.S. District Court, Northern District of Texas. The case, against ProCollect, charges the debt collection agency with violating federal law and asks for $1,000 in statutory damages under the Fair Debt Collection Practices Act plus other relief.

No matter what a person’s age, they don’t want their parents involved in their financial life. That can invite unwanted questions and it can be embarrassing. Our client says that ProCollect started calling his parents’ phone number in an attempt to collect a debt, even though he never provided his parents’ phone number to ProCollect or to the creditor. He says that ProCollect left voicemail messages on his parents’ answering machine, saying that ProCollect was trying to collect a debt from our client.

This lawsuit charges that ProCollect violated the Fair Debt Collection Practices Act (FDCPA) by engaging in harassing behavior; by communicating with a third party about an alleged debt; and by using unfair and unconscionable means to collect a debt.

March 2, 2017On behalf of our client, Lemberg Law recently filed a complaint in U.S. District Court, Northern District of Texas. The case, against ProCollect, charges the company with violating federal law. It asks for $500 to $1,500 per call in Telephone Consumer Protection Act statutory damages, $1,000 in Fair Debt Collection Practices Act (FDCPA) statutory damages, plus other relief.

Debt collection calls can be scary. They can be intimidating. Above all, they can be irritating. That is especially the case when you are not the person who owes the debt. Our client says that ProCollect started calling her cell phone in an attempt to collect a debt from a person with the same name. Our client is not the person who owes a debt, and doesn’t even know the person who owes the debt. When she answered the phone call from ProCollect, our client heard silence, Followed by an automated click before the call was transferred to a ProCollect debt collector. The silence and the click we’re how she knew it was a robocall. Our client doesn’t know how ProCollect got her cell phone number. She certainly did not give it to them. She suspects ProCollect got it from a skip tracing service. Even though our client called ProCollect and told them that they were calling the wrong person, they continue to robocall her cell phone.

The lawsuit charges that ProCollect violated the Telephone Consumer Protection Act (TCPA) by robocalling our client’s cell phone without her consent. The lawsuit also charges that ProCollect violated the Fair Debt Collection Practices Act (FDCPA) by engaging in harassing behavior; and by using unfair and unconscionable means to collect a debt.

ProCollect Contact Information

Phone Number: 800-839-8186

Address:
ProCollect
12170 Abrams Rd., Suite 100 Dallas
Dallas, TX 75243

Know Your Debt Collection Rights

Under the Fair Debt Collection Practices Act, a debt collection agency can’t make threats that are prohibited or threats that it doesn’t intend to perform. By way of instance, a debt collection agency can’t threaten to sue you if they do not possess the ability to sue you or do not have the intention to sue you. They can not threaten or communicate false credit information, and they can’t threaten to do things like have you arrested.

Hold them Accountable

The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200
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What Our Clients are Saying

“I didn’t know there was a group of professionals who were willing to go above and beyond to ensure their clients get justice. You helped stopped the notorious payday loans staff from calling me every now and then. I highly recommend your services to anyone”

“It’s never too late to say a BIG thank you. It’s a month since you assisted me in stopping the numerous telemarketing calls from a company I signed up for their services a few months ago. My interaction with your staff was a great experience.”

“I received a scary call from a group saying that my credit card has been flagged for fraud. They threatened me that I needed to pay off $1,500 or end up incurring heavily in attorney fees, fines or worse a bail. I knew this is likely to be a scam and I contacted Lemberg Law who responded immediately and took over the case. I really appreciate the efforts of the entire legal team for putting an end to what seemed to be a mountain to me.”If a debt collection agency has violated the FDCPA, you’ve got rights. Many consumers have successfully sued debt collection agencies in federal court. When they do, they could be given up to $1,000 dollars in statutory damages for violations of the FDCPA. Since the law also has what’s known as a fee shifting provision, the violating debt collector must cover the customer’s court costs and legal fees.

Can Our Firm Help You Deal with ProCollect?

The brief answer is also yes. And won’t charge you a cent for a consultation or our aid. To speak with a representative directly and immediately call 844-685-9200 for a free, no obligation case evaluation.

Sound Off!

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

Comments:

May 01, 2017 at 10:28 am, L. G. said:

I have been receiving daily calls for going into two months. I alone on caller ID have 14 from PAYPAL or PAYPAL Credit. I’ve even written to PayPal advising them of the fraudulent calls I’m receiving. Then I also received last week a call from Final Solutions. I’m assuming it too is a fraudulent call for PayPal/Credit. I saw your website. I am and have been registered on do not call list for over two years. This is not PayPal number. My account is in excellent standing too. One last important note: these calls are for my daughter, at least the first one was, she doesn’t live here, hasn’t for 11 years and was told by me her standing with PayPal/Credit is perfect, they were contacted to be sure there wasn’t an issue and please do not call anymore. I was told “We have one more question.” The phone calls have persisted every day of the week between 8:00 a.m. 9:00 a.m. , with the exception of Sunday. I am sick of this. How you can stop a “robo call” is beyond me, but here’s what I have if you can.

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