Sunrise Credit Services Collections Complaints?

We Stop Unwanted Calls and Debt Collector Harassment.

Sunrise Credit Services Inc is a debt collection agency which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

Quick links:

What is Sunrise Credit Services?

Sunrise Credit Services, Inc. is a third-party collection agency based in Farmingdale, NY. Sunrise has received consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA) such as failing to provide verification of debts and attempting to collect debts not owed. If you have been contacted by Sunrise, make sure you understand your rights before taking action.

Have questions? Call us now at 855-301-6100 for a Free Case Evaluation.

Our services are absolutely FREE to you.

The harassing company pays our fees.

Is Sunrise Credit Services a scam?

They’re legit. According to the Better Business Bureau (BBB), Sunrise Credit Services, Inc. is a legitimate collection agency founded and incorporated in 1975. The BBB established Sunrise’s profile in 2000. Sunrise is listed under collection agencies, business processing optimization, and general business services. Buzzfile estimates Sunrise’s annual revenue at $34.5 million.

According to its website, Sunrise offers “customized programs for managing all of your receivables needs and collections as an extension of your own operations or on a standalone basis.” Since its founding in 1975, Sunrise has grown to become one of the largest Accounts Receivable Management (ARM) companies in the United States. Sunrise employs over 500 people at its 40,000 square-foot headquarters facility.

Sunrise Credit Services, Inc. is one of a family of three companies. NetTel USA, Inc., provides Business Process Outsourcing (BPO) services such as call center services and extended business office outsourcing for a variety of industries. Sunrise Capital Management, Inc., is a debt buyer that allows lenders from all industries to generate operating capital by selling off delinquent debt. Sunrise Credit Services provides third-party collection services for retailers, banks, and other credit grantors nationwide.

Sunrise employees are trained at the Sunrise Family of Companies University (SFCU), which is an internal, proprietary “training program modeled after a university curriculum by collection professionals with over 35 years of industry experience.” After 175 hours of coursework, “collection professionals are awarded a Certified Degree from SFCU.” However, Sunrise’s website does not contain any references or links to external consumer resources or state or federal laws such as the Fair Debt Collections Practices Act (FDCPA).

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today!  There is no charge unless we win.

How many complaints are there against Sunrise Credit Services?

The BBB has closed 109 complaints against Sunrise Credit Services in the past three years, with 55 of those complaints closed in the past twelve months. Almost all of these complaints alleged problems with billing and collections. There are also ten negative and two positive customer reviews. Since March 2015, the Consumer Financial Protection Bureau (CFPB) has closed 90 complaints against Sunrise alleging violations including attempting to collect debts not owed; making false statements; and improper disclosure of information. Justia lists at least 7 cases of civil litigation naming Sunrise as a defendant.

Contact Information

Sunrise Credit Services, Inc.
260 Airport Plaza Blvd.
Farmingdale, NY 11735-3946
Telephone: (800) 208-8565

Can Sunrise Credit Services Sue Me or Garnish My Wages?

It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely SCC would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!

Get Free BBB A+ Attorney. Call 855-301-6100 NOW

Unlawful Debt Harassment? Learn the Law & Sue the Collector.

Can you help me file a No Fee Lawsuit against Sunrise Credit Services?

Absolutely. Here are some Sample Cases filed in Federal Court

For the most part, the details of consumer complaints against Sunrise on the BBB website are unavailable. However, the CFPB website provides narratives of the consumer complaints it receives. In June 2017, the CFPB reports that a complainant indicated Sunrise began contacting him about a delinquent debt. The complainant indicated to Sunrise that the bill had been disputed with the New York State Attorney General and CFPB. The complainant indicated a Sunrise representative responded by stating “it was not their problem and to pay up.” The complainant indicated Sunrise continued to call several times a day despite a cease and desist request, and that calls had been increasingly aggressive and threatening, bordering on harassment. Also in June 2017, a complainant indicated Sunrise representatives had been “calling repeatedly from different phone numbers within minutes of each other.” Representatives called throughout the day asking for verification of personal information. The complainant indicated to Sunrise representatives when his pay day occurred, when he would be submitting payment, and requested that calls cease and desist until then, but the calls continued. The complainant also alleged that Sunrise representatives refused to send written correspondence. In May 2017, a complainant indicated Sunrise representatives had been “calling my home for a month a dozen times a day.” The complainant indicated that he had informed Sunrise that it was not his debt. Sunrise said his name and number would be removed from the calling list, but he soon began receiving calls again. Also in May 2017, a complainant indicated that Sunrise representatives had “been calling at least 4 times a day.” The complainant “asked them repeatedly to stop calling…at work,” but the calls persisted because Sunrise representatives complained that the consumer didn’t answer the phone after work. In all these cases, the CFPB has indicated that the “[c]ompany has responded to the consumer and the CFPB and chooses not to provide a public response.”

Sunrise Credit Services Calling You?

Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).

But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.

Consumers have reported this agency harassing them from the following numbers:

  • 786-708-9235
  • 256-384-1473
  • 256-384-1493
  • 256-384-1483
  • 619-632-4364
  • 951-335-4342
  • 951-846-7401
  • 951-846-7424

Stop Debt Collection Harassment

You may have a case, if…

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are recieving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, a lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

Read more about your rights

What Our Clients are Saying

“We realize that ours is just one small case among many – and many more serious – but are heartened by the fact that you accepted it and represented us with a professionalism that belied the small dollar amount.”

“If you are unsure about this company…DONT BE!!! They are for real when they say they are here to help you. It only takes a few short minutes of your time to talk to a rep. I was a skeptic, but you did everything you said you would! I can’t say thank you enough!”

”Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”

Can You Help Me Delete Sunrise Credit Services from My Credit Report?

Chances are good that we can help.  Call us today and we’ll explain.

Share your story

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

  • GD

    Sunrise calls me every day. Never left a voicemail except one – male, heavy breathing into the microphone, loud music in the background.

  • Lou D

    I am being pursued by Suddenlink for payment for services I do not owe. Their service is terrible. I WILL NOT be paying the balance shown as due. I repeat, WILL NOT. I used their service for two weeks and canceled. I tied returning their equipment, which they only have one office 20 miles away, and they are closed on Saturday. I work during the week so it is very difficult to make time to cover for their inconvenience. I was called recently and agreed to pay one month, $180.00. That’s it folks, not a penny more.

  • Private

    They call me no less then 15 times daily. All hours! There number begins at 973.321.1795 and go all the up to 1808 (973.321 1808.) Idk who/why they’re calling but will NOT stop. Unreal.

  • Carlanda McKinney

    Has anyone else payed Sunrise and them not report it back to the creditor? I paid them over a year ago and the payment was never reported back to AT&T; now they’ve sent my account to another collection agency. When I spoke with them they said they only keep records for 3 months. I could have paid this account from 1 of a dozen cards so there’s not a lot of hope in me locating the payment. Any advice?

  • Tucker, Chipman

    They called and it showed up as a call which originated from Joplin, MO
    (417) 691-8413

  • Sharon B Hartgraves

    SCS Acct. # 33954472 Creditor AT&T

  • Sharon B Hartgraves

    We ordered Direct TV and I ask the man I was talking to if we would get a certain channel he checked and said yes. When they called to schedule appt. to install again if we would get this channel they said yes. When the installer came we ask him again he, he said yes. When he left we ran channels and did not have that channel. I called immediately and was put on hold for hours, when we finally got to talk to a supervisor we told her to just disconnect the service she said I will fix it and you will be billed the same amount. before the week was up we received a huge bill I called and told them to disconnect the service, I was informed that they would send a box and label to send the equipment back to them. We never received it, I called back and was told to take it to the nearest UPS store I did and they told me they couldn’t send it back without a label I would have to take it to Memphis (2 hours away) to mail it. I called again and ask for a box and label they said they could send a label I said fine I will find a box. I have still not received a label and have called at least twice since then. All we get from them is a bill which I do not feel that we owe. We did pay Direct TV the $85.00 that they say we owe, but AT&t is saying we owe $584.07 If you can help with this I would appreciate it.

Leave a Reply or Comment

Write a comment below to share online. Or, instead you can to our legal team.
Email is required to block spam, but will not be published.

Briefly describe the problem Briefly describe the problem

What’s your name? What’s your name?

What’s your phone number? What’s your phone number?

Get Your No-Obligation
Case Evaluation

Send a secure message to our legal team.

What’s your name? What’s your name?
What’s your email address? What’s your email address?
What’s your phone number? What’s your phone number?
Briefly describe the problem Briefly describe the problem
Your information is kept 100% confidential. We do not spam or sell your information.
Click to show more