Spam Text Messages Checklist

HELPLINE

Most spammers knowingly violate the law in multiple ways each time they text you. This handy checklist provides an overview of what constitutes a violation of spam texts regulations and what texts are legal.

A company HAS violated rules against illegal text messages if:

  • It sends a text message to your cell phone using an autodialer without your permission.
  • It texts your cellphone number which is on the National Do-Not-Call Registry.
  • It sends an advertising email to your cellphone without your prior written consent.
  • It sends an advertising email to your cellphone and fails to include a statement saying it is an advertisement
  • It fails to provide a valid return email address
  • It fails to include a valid mailing address
  • It texts you more than ten days after you opted out of receiving further texts from the company.
  • It attempts to collect a debt unless you have given express consent to the debt collector
  • It fails to provide an interactive, automated opt-out mechanism during the call to allow you to tell the telemarketer to stop calling
  • It comes before 8 a.m. and after 9 p.m. in your time zone

A company has NOT violated rules against unwanted text messages if:

  • It sends a text message to your cell phone using an autodialer after receiving your permission to do so or if the text is an emergency message.
  • It sends you a text message regarding a product or service you have already purchased.This is called a “transactional or relationship” message.

Remember, if an advertiser violated the spam texts rules, you can take them to court; if you win, you can be awarded up to $500 per text – and triple that amount if your attorney can prove that the company willfully and knowingly violated the law.

If you believe a company has violated the spam text regulations, complete the form to the right for a free case evaluation or call us at 475-277-2200.

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