Turtle Creek Assets Lts or TCA is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

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What is Turtle Creek Assets – TCA?

Turtle Creek Assets or TCA is a third-party collection agency based in Texas. TCA has received consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA), including failure to verify debts and threatening to take actions that cannot legally be taken. If this debt collector has contacted you about past due collection items, make sure you know your rights before responding.

Have questions? Call us now at 844-685-9200 for a Free Case Evaluation.

Our services are absolutely FREE to you.

The harassing company pays our fees.

Is Turtle Creek Assets a scam?

According to the Better Business Bureau (BBB), Turtle Creek Assets, Ltd. is a legitimate collection agency. The BBB established a profile page for TCA in 2017. TCA also does business as Forward Properties International, Inc. (FPI). According to the BBB, FPI isa credit and debt counseling company that uses the alternate business name, Forward Properties, Inc. The BBB established a profile page for FPI in 2007. Buzzfile does not have a listing for TCA but estimates FPI’s annual revenue at $112,000and the size of its headquarters staff at 2 employees.

TCA does not maintain a publicly accessible website. They do maintain a business profile on the LinkedIn social media network; however, TCA’s LinkedIn profile does not provide any detailed information about their business practices or client base, stating only that they provide legal services and have 2-10 employees.

FPI maintains a website at www.forwardproperites.net. The FPI website is identified on the home page as the website for TCA, and as a debt collection website. This one-page website does not provide a lot of detailed information about FPI’s or TCA’s business practices or client base. The top portion of the site states that TCA and FPI know that “life happens and, at times, customers may fall behind on financial commitments.” The TCA/FPI “website will help site visitors understand the process, … options, and—most importantly—how they’re committed to working together to resolve… debt.”

The different sections of the webpage include Make a Payment, Common Questions, Contact Us, and Privacy Notice. These sections provide site visitors with a toll-free number and email address for questions. The link to the online payment portal leads to a web-based contact form that requests name, address, and account number information. The website includes a privacy notice. However, there is no information about TCA/FPI regulatory compliance policies, and there are no links or references to consumer protection resources, laws, or enforcement agencies.

How many Complaints are there against Turtle Creek Assets?

As of June 2018, the BBB has given Turtle Creek Assets a rating of F. The BBB has closed 7 complaints against TCA in the past 3 years, with 6 complaints closed in the previous 12 months. Most of those complaints alleged problems with billing and collections.There are also 12 negative reviews. As of June 2018, the BBB has given FPI a rating of C+. The BBB has closed 1 complaint against FPI in the preceding three years, in May 2018. The Consumer Financial Protection Bureau (CFPB) has not posted any complaint data about either TCA or FPI. Justia lists at least 2 cases of civil litigation involving either TCA or FPI.

Contact Information

Turtle Creek Assets, Ltd.
1010 Turtle Creek Blvd.
Dallas, TX 75207
Telephone: (888) 284-8258

Website: N/A

Can Turtle Creek Assets Sue Me or Garnish My Wages?

It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely TCA would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!

Click 844-685-9200 ☎ NOW to call us or go ahead and fill out our Contact Form. Our services are absolutely FREE to you

Can you help me file a No Fee Lawsuit against Turtle Creek Assets?

Absolutely. Here are some Sample Complaints

Complaints against Turtle Creek Assets commonly cite allegations of harassment resulting from efforts to collect delinquent rent-to-own bills originating with third parties. In May 2017, a complainant indicated he had been contacted regarding a debt. Allegedly, a representative from TCA “first verified his name and then went to verify the last four digits of his social security number, which were incorrect, which led him to believe that this was probably a scam.” The TCA representative “proceeded to ask for payment but the complainant was not sure of this company and asked them to send him something in the mail … before he would settle the matter. The representative told him no and hung the phone up on him.” The “next day they called his daughter’s phone and told her that they were going to take him to court if he didn’t pay up.” The complainant stated that TCA called him “two more times and demanded his personal information and hung on him when he refused to provide it.” In addition, they called his place of employment and threatened to take him to court if he didn’t return the call. They also called his daughter a second time, “harassing her about a debt that does not have anything to do with her, threatening to take the complainant to court, and …asking her to give them the complainant’s correct social security number.” The complainant stated that TCA representatives are “unprofessional and use illegal debt recovery tactics.” He had “asked for valid proof through the mail that the debt” was his, but TCA hung up on him, “which makes him question if this is even a legitimate company.”

In August 2017, a complainant stated he had been “harassed, threatened with felony charges and arrests, and the loss of his job …for not paying” a delinquent rent-to-own bill from Aaron’s. Allegedly, the TCA representative identified herself with a badge number and stated that she was from a legal firm called Global Investigations. The representative allegedly stated that Aaron’s “no longer wanted their equipment and wanted the complainant prosecuted since it was deemed non-collectable, but that she was willing to speak to them on his behalf to see if they wanted to negotiate instead of prosecuting.” She put the complainant on hold, and when she came back offered him a settlement offer of 3 payments of $500 or one payment of over $800. She also claimed that if he refused to make a settlement arrangement, she would “contact the IRS, BANK, WORK, and LOCAL AUTHORITIES, and that the complainant would “be fingerprinted and jailed on 2 felony charges.” The complainant requested validation and was refused. He tried to locate Global Investigations but could not find anything, so he contacted Aaron’s, who told him the bill had been assigned to TCA.

Turtle Creek Assets did not provide any response to either of these complaints.

Turtle Creek Assets Calling You?

Understand your debt collection rights

The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB).

The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.

The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.

These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.

Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency

Want to Stop Debt Collection Harassment Now?

Your debt harassment checklist:

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.

We can make them STOP!✋

The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call  844-685-9200 NOW.

What Our Clients are Saying

“To anybody who has a problem with a debt collector, I highly suggest Lemberg Law. I obtained attentive, personalized service and obtained resolution within three months.”

“I could not have stopped the collection calls myself.

“Thank you Lemberg Law!!! Harassed non-stop by rude collectors. My attorney was speedy and polite, really knew what she was doing. They took my call, asked what was going on, never interrupted, and were extremely patient. I knew what was going on every step of the way. They got the calls to stop and sent me a check in the mail as promised. I even paid off my debt with the settlement! Ha!.”

“Thank you for standing with me Lemberg Law. I was so afraid I could lose my job because of a caller who called my job number 4 hours straight back to back. He not only harassed and threatened me but also abused workmates who received the call when I wasn’t around. Since I solicited for your services, I’ve had a peace of mind, and I’m happy because of the few dollars I got as a settlement.”

Can You Help Me Delete Turtle Creek Assets from My Credit Report?

We can absolutely help. Call us today.

Sound Off!

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

  • Jennifer Webster

    TCA contacted me regarding a debt to Aaron’s. I have been paying the debt in installments but missed one payment and apparently the debt was sent to TCA. They stated I was facing felony “theft” charges, would be arrested and sent to jail if I did not make the payment by 11:00 the next day. The female representative would not give me any contact information for TCA. I hung up and called the number I had for Aaron’s collections from previous arrangements with them (actual authentic arrangements). Made arrangements and the payment was deducted from my account as arranged. On the same day, a separate and INAUTHORIZED payment was withdrawn from my account by what appeared to be Aaron’s at Turtle Creek in Dallas Tx. I called my bank, reported that withdrawal as fraudulent. Of course, my account was frozen until the withdrawal could be reported, my card cancelled and a new one issued which will take about a week. I absolutely did not authorize the “Aaron’s” payment and consider it a theft from my account. Can they legally do this???? I am furious.

  • dorothy myers

    Turtle Creeks illegal practices. Called a friend and several family members said i would go to jail if i didn’t contact them by 3pm that day. when i did call was abusive and rude, threatened me with felony theft charges. I was mislead by Aaron’s rentals when i purchased a phone . it was supposed to be insured but was not, I found that out when it was stolen. I had been making smaller payments to a collection agency then their number was unavailable. I was refused a new number from Aaron’s to continue payment so I ended up dealing with these horrible people from turtle creek. They are also forcing me to make a large payment plus pay way more than my orignal debt. . they dont care that i am on disability and only have 100 dollars left after they take my money. and they are threatening to take all of it at once leaving me nothing at all .

  • dorothy myers

    I already have one complaint submitted to your office . I hate to ask to file another but I purchased a portable washer from Rent A Center Oct. 1st. I made a payment and when they brought it there was something wrong with the mechanism that held it on the faucet. I had to wait for a part. then it still didnt work. had to wait on another part because it still didn’t work The part they brought didn’t fit. . He assured me that (Wayne) the manager that they would fix it. He talked me into paying it off and even knocked 50$ off the price. Afterwards, I could not get any help. He lied to me and to his boss repeatedly. Since it’s paid off they aren’t obligated to fix it. I won’t lie I cursed at him and called him a scum bag on the phone because he has lied so much’ He told his boss he scheduled 2 appts with me to fix it and he never did . said he came i wasn’t home, didnt happen. He even had the nerve to say nice and loud for those around him to hear that he did this. Oh dear God, How much should a person take from people like ‘this.? He offered to come get it on the 14th and give me the money back , then said he never said that. He said the only thing he can do is come get it and send it to their service dept and “maybe” fix it. if they can? what????? Since it’s used and yes it was cheap I can;t even have one to use until they return the “maybe maybe not” fixed washer. The last time something like this happened they yanked me around for 3 months over a computer that i paid off on a friday and it fried on monday. The district manager from their corporate office made them fix it. And that took over a month . this is so unprofessional Our country’s work ethic is in the toilet. But these rent ot own places are definitely taking advantage of people like me. We don’t have a high income and are denied credit elsewhere, and they sell used items as new, bring the wrong item. wait til you have it almost paid off then take it back and resell it if you are just a few days late on a payment. (that has not happened to me but to others I know). Im so angry and frustrated right now I could scream.) I have to wash clothes out by hand. All he can do is lie to me and insult my intelligence and tell me im ungrateful because the washer was so cheap. I have nothing to be grateful about . He said it worked and he was certain of that. that it JUST came from their service center. How? I finally tried to hook it up to my shower and ran it that way, I had to hald the nozzle in the mechanism to fill it. It washed ok but when it drained it had stagnant green water under that wash tub. and in the drain hose, It ruined my load of clothes which were covered in green slime and the smell it left in my home and the foulness that was in the drain hose clogged my shower drain. I swear I saw a dead mouse go down my drain. I could have gotten ill. All of this is unacceptable. and JUST PLAIN HORRIBLE BUSINESS. I had to buy drain cleaner to unclog my drain. and the smell lingered 2 days. Maybe you guys should advertise on FB. I don’t believe people who collect ssi know there is any help available to them when it comes to places like this. You have to answer me thru email I have no phone right now. Thanks and God ble

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