Our firm is receiving complaints from consumers who are receiving U.S. Cellular text spam. If you’re a U.S. Cellular customer, you may wish to receive text messages from the company. If so, that’s great. But if U.S. Cellular doesn’t honor your “opt-out” request, you may be able to recover money. In other words, when consumers ask to stop receiving U.S. Cellular text messages and the texts keep coming, they could have a case in court.
U.S. Cellular was founded in 1983 and is headquartered in Chicago. The company boasts more than 4.8 million customers and annual revenues of about $4 billion. It’s the fifth-largest wireless carrier in the U.S. and has more than 6,000 employees. The company works with Boys & Girls Clubs of America and National 4-H Council in local communities.
Cell phone carriers should know the ins and outs of mobile technology law, but sometimes the companies’ text messaging practices go off-track. The federal Telephone Consumer Protection Act (TCPA) and the Federal Communications Commission regulate what businesses can and cannot do with respect to text messages.
For example, the law says that a company must have your permission to send you a text. It also forbids businesses from sending additional text messages once you’ve asked them to stop. When a company keeps texting you after you’ve told them not to, you can sue in federal court for $500 to $1,500 per text.
If you’ve been receiving unwanted U.S. Cellular text messages, Lemberg Law can help. Call our office at 475-277-2200 for a free case evaluation.