Accelerated Financial Solutions or AFS is a third-party collection agency based in South Carolina. AFS has received consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA), including making false statements and attempting to collect debts not owed. If this debt collector has contacted you about past due collection items, make sure you know your rights before responding.
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According to the Better Business Bureau (BBB), Accelerated Financial Solutions, LLC was founded and incorporated in 2004. The B established a profile page for AFS in 2007. AFS is listed as a collection agency.
According to its website, AFS “provides 2nd-to-none recovery rates…in a compliant way” with a staff of collectors who act as “consumer advocates…to coach the customers on the steps they intend to take in a fair, firm, and professional way.” AFS tries to “build relationships with …consumers to help them become better and more loyal customers for” client businesses.
The AFS website does not provide a lot of detailed information about its business practices or client base. AFS employs 3 core competencies: pre-collect services; third-party collections; and legal services. AFS pre-collections infrastructure acts as a “back office collections department…to… staff and manage collectors on their clients’ payroll, as well as send letters, e-mails, and texts on behalf of” their clients.
Their collections division accepts delinquent accounts “from small, local businesses to large banks.” Their collections staff “are experienced with every type of account…and can begin recovering…charged-off and collection accounts, even if they are beyond the statute of limitations in most states.” AFS “attorney network spans every state… and employs a robust asset location program that allows them to outperform any other legal network.”
The BBB has closed 30 complaints against Accelerated Financial Solutions in the past 3 years, with 19 complaints closed in the previous 12 months. Most of those complaints alleged problems with billing and collections. Since March 2015, the Consumer Financial Protection Bureau (CFPB) has closed 36 complaints against AFS. Justia lists at least 9 cases of civil litigation involving AFS.
Accelerated Financial Solutions, LLC
PO Box 146
Simpsonville, SC 29681-0146
Telephone: (864) 990-5339
It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely AFS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Absolutely. Here are some Sample Complaints
Complaints against Accelerated Financial Solutions commonly cite problems resulting from disputes about the validity of debts and the accuracy of information reported to the credit reporting agencies. In October 2017, a complainant indicated she had been contacted by AFS for a bill “from almost 7 years ago.” According to the complainant, AFS had shared her information with 2 additional collection agencies. The complainant “called both agencies, but neither could confirm any records using her social security number and account number.” She also stated that the “operator who she spoke to… worked for one of the agencies for over 6 years and explained to her that if she owed anything it would have showed up in their system…She also explained…that if they were to sell or send her information to another company, that company would have all her information in depth.” Regardless, “when the complainant received this call from…AFS, the representative … could not explain anything to her, saying that it didn’t matter who sent the… item to collections or how they got her Social Security number.” The representative allegedly “screamed at her, saying she has to pay it.” The complainant concluded by stating that the address cited by AFS was incorrect, and that “other complaints from customers…experienced her biggest fear with this same company of trying to scam her for money.” In response, AFS stated that they “closed the complainant’s account out on their end, and have sent it back to their client as closed.”
In May 2018, a complainant stated he had “been getting phone calls about an account … from a …lease from 2015.” He had allegedly been “given a schedule of payments, and every two weeks they were taking the money out of his account.” The balance was scheduled to be paid after 10 payments were processed. The complainant “made these payments as scheduled, but …now…the account had been sold to AFS, which is… reporting it as a bad/collection item.” The complainant requested “help to remove the account, as it is not accurate at all and is damaging his credit.” He stated he had contacted the original creditor and asked them to intervene, but they had told him that once they sell an account, they are not able to regain access to the information. In response, Accelerated Financial Solutions indicated they had not contacted the complainant. They also acknowledged that the complainant had previously made payments to the account. They instructed the complainant to contact them with additional questions. The complainant rejected the attempted resolution, stating he was unable to download or access the documentation AFS had posted in its response, and that if they had a record of his previous payments, they should not have reported the item as delinquent.
The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB).
The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.
The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are receiving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
We can make them STOP!✋
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW.
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