Action Revenue Recovery Inc or ARR is a third-party collection agency based in Louisiana. ARR has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including attempting to collect debts not owed and failing to verify debts. If you have been contacted by Action Revenue Recovery, make sure you understand your rights before responding.
Have questions? Call us now at 844-685-9200 for a Free Case Evaluation.
Our services are absolutely FREE to you.
The harassing company pays our fees.
According to the Better Business Bureau (BBB), Action Revenue Recovery, LLC was founded in 1999. The BBB established a profile page for ARR in 2008. ARR is listed as a collection agency. Buzzfile estimates ARR’s annual revenue at $450,000 and the size of its headquarters staff at 5 employees.
According to its website, Action Revenue Recovery “is a fast-growing, national collection agency…and has clients across the United States.” ARR has “over 100 years of healthcare management experience…and offers competitive fees contingent on collection.” ARR combines “the highest level of integrity and professionalism with… the most assertive collection methods available.”
Action Revenue Recovery offers a range of collection-oriented business services. ARR’s collection service “employs computer-generated notices… administered by collection account specialists…to produce… record-breaking results.” Their pre-collection service “is an effective, inexpensive way…to initially stimulate payments” for accounts that are“60 to 90 days post delinquency.” Second placement service “focuses on accounts that remain unpaid after having been placed with other collection agencies.” Early-out services include “complete processing and payment management of monthly statements after third-party payment for hospitals and large clinics.” Finally, ARR’s insurance specialist division “facilitates resolution of … unresolved insurance claims.”
Action Revenue Recovery “collectors are FDCPA-certified and maintain a positive public image for ARR’s…clients.” ARE cities affiliations with several professional associations, including the Association of Credit and Collection Professionals (ACA International) and the Healthcare Financial Management Association (HFMA). However, their website does not provide links or references to consumer protection resources, laws, or enforcement agencies.
The BBB has closed 9 complaints against Action Revenue Recovery in the preceding 3 years, with 7 complaints closed in the past 12 months. All of those complaints alleged problems with billing and collections. Since August 2017, the Consumer Financial Protection Bureau (CFPB) has closed 6 complaints against ARR. Justia lists at least 2 causes of civil litigation involving Action Revenue Recovery.
Action Revenue Recovery Contact Information
Action Revenue Recovery, LLC
910 Bres Ave.
Monroe, LA 71201-5955
Telephone: (318) 387-9002
It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely ARR would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Click 844-685-9200 ☎ NOW to call us or go ahead and fill out our Contact Form. Our services are absolutely FREE to you
Absolutely. Here are some Sample Cases
Complaints against Action Revenue Recovery cite problems resulting from failure to verify debts and disputes about the accuracy of information reported to the credit reporting agencies. In March 2018, a complainant alleged that ARR had violated provisions of the FDCPA and the Fair Credit Reporting Act (FCRA). According to the complainant, ARR “failed to notify…him about reporting derogatory” information to the credit reporting agencies. The complainant cited a provision of the FCRA that states, “notice required under subparagraph (A) shall be provided to the customer prior to, or no later than 30 days after…furnishing the negative derogatory information to a consumer reporting agency.” The complainant also stated that “all notices must be timely and properly given by dated certified mail receipt”; however, the complainant stated that he had “asked for documentation and received no response.” In addition, the complainant alleged that Action Revenue Recovery “failed to give… him his ‘Mini-Miranda’ five days prior to placing this derogatory item on all of his credit reports,” which the complainant claimed was a violation of the FDCPA that entitled him to statutory damages of $1,000. The complainant also alleged that ARR’s failure to notify the complainant also makes them liable for defamation according to Louisiana state law. In its response, Action Revenue Recovery acknowledged the complainant’s allegations of FDCPA and FCRA violations. However, they stated that “after reviewing their records, they do not agree with the consumer’s opinion concerning their conduct.” ARR stated that they would have “appreciated direct contact from the consumer in an attempt to work through these concerns, preventing the need for a” formal complaint. Regardless, ARR indicated that they had “discussed this complaint with their client and chose to close the account and remove the credit bureau listing.”
In January 2018, a complainant submitted a similarly-worded complaint, citing the same violations and using an identically formatted complaint template. In response, Action Revenue Recovery again disagreed with the complainant’s allegations. However, as in the previous complaint, they also agreed to request that credit reporting agencies remove the item from the complainant’s credit reports.
The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB).
The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.
The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are receiving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
We can make them STOP!✋
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW.
What Our Clients are Saying
“I can not praise your service enough. I was lost and only really wanted my credit report cleaned up. You’ve gone beyond my expectations. Thanks again!”
“Thanks to the staff at Lemberg Law, I have peace of mind again. They worked quickly to find the harassing calls were super considerate when I talked with them. I love the hard work”
“Thank you so much! With your help the nagging collection calls have ceased! I was thrilled I was also able to get damages from the collection agency. I am unable to adequately express my joy. I am so thankful I made the call.”
”Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”
We can absolutely help. Call us today.
Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.