Adler Wallach & Associates AWA Collections Complaints. Stop the Calls

Many consumers bring up complaints about harassing collection calls

AWA Collections is a debt collection agency which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

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Who is AWA Collections?

Adler Wallach & Associates (AWA) is a third-party debt collector based in Southern California.  AWA has received many consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA) such as failing to verify debts and reporting inaccurate information to the credit reporting agencies. If you have been contacted by AWA, understand your rights before responding.

The Better Business Bureau’s (BBB) profile page for Adler Wallach & Associates, Inc.  indicates a founding date of 1993. BBB opened its file on the same day. AWA is listed under collection agencies and collection systems, and the BBB has cited the alternate business name, AWA Collections. Buzzfile confirms the founding date and estimates AWA’s annual revenue at $1.4 million. Buzzfile also estimates that AWA employs a staff of 2 at its headquarters location in Orange, CA.

        AWA states as its mission its intention to be a “a company of unyielding standards and integrity… committed to providing consumers and commercial institutions the dignity they deserve to resolve their delinquency by offering them reasonable financial solutions that will result in recoveries that will exceed our clients’ expectations.” AWA is “large enough to offer rates that are competitive with larger firms and…small enough to provide…consistent, knowledgeable and expert attention.”

        AWA provides the following debt collection services: early-out billing for first-party creditors; pre-collection services such as letter campaigns; full-service third-party collections for consumer creditors; commercial bankruptcy filing and monitoring; a competitive second placement collection program; mailing and invoicing services; litigation and judgement execution; and credit bureau reporting, asset investigation, and skip tracing.

        AWA is a member of the Association of Credit and Collection Professionals (ACA International); Hearing Fusion; Strategic Management Consulting (SMC); AllMeds, Amazing Charts, Medcor, AdvancedMD, and Tennessee Dental Association; and provides links to Experian, Equifax, and TransUnion. AWA’s website also provides contact information for site visitors who have received collection notices. However, there are no references or links to consumer protection laws or resources.

How many Complaints are there against AWA Collections?

The BBB has given AWA a rating of F. There are 30 closed complaints against AWA in the past three years, with 10 closed in the past twelve months. Almost all of these complaints allege problems with billing and collections, with 7 complaints alleging additional problems with customer service. The Consumer Financial Protection Bureau (CFPB) has logged 56 consumer complaints against AWA since March 2015, alleging violations ranging from attempts to collect debts not owed, to inaccurate credit reporting, to misrepresentation and false statements. Justia lists at least 3 cases of civil litigation naming AWA as a defendant.

Can you help me file a No Fee Lawsuit against AWA Collections?

Absolutely. Here are some Sample Cases against AWA Collections

In August 2017 in United States District Court, Eastern District of Texas, a judge issued an Order regarding a civil action brought against AWA for alleged violations of the Fair Debt Collections Practices Act (FDCPA). The plaintiff claims that an AWA representative contacted him by phone on April 27, 2017. The plaintiff claims that during the call, the representative spoke to him and a third party about his debt without identifying himself as debt collector (the so-called “mini-Miranda”). The plaintiff contended that he never authorized AWA or its representative to disclose information about his debts to third parties, and further that the AWA representative made “misleading, false, and deceptive” statements, resulting in mental anguish and damage to his reputation. The civil action asks the court to issue a declaratory judgement confirming that AWA violated the FDCPA; an injunction preventing AWA from collection activity while the matter is pending; a further permanent injunction enjoining AWA from collecting the debt; and an order of attachment and judgement awarding the plaintiff $1,000 in statutory damages, costs, and attorney fees.  The judge in this case was placed in the position of deciding the case for reasons other than the alleged violations. The law “must accept as true all factual allegations contained in the complaint” as the beginning point of issuing a judgement, but AWA’s motion to dismiss was not based on a denial of liability for the stated violations. Instead, because the plaintiff requested an injunction, rather than equitable relief in the form of a fine, AWA argued that the FDCPA does not allow private individuals to request legal remedies in the form of injunctions, a level of authority reserved for the Federal Trade Commission (FTC). As a result, the judge was required to grant AWA’s motion to dismiss the case, regardless of the validity of the plaintiff’s claims.

AWA Collections Contact Information

Adler, Wallach & Associates, Inc.
1045 W Katella Ave #230
Orange, CA 92867
Telephone: (888) 771-3690

AWA Collections Calling You?

Understanding your Debt Collection Rights

The Federal Trade Commission (FTC) and the CFPB enforce laws prohibiting unethical business practices such as the Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA). The FDCPA prohibits activities such as failing to provide verification of a debt, or using false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include The Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates why it is important for consumers to understand their rights before attempting to take action against collection agencies who may have violated these laws.

Private individuals may seek monetary damages in court for alleged violations. For instance, the FDCPA allows consumers to recover damages of up to $1,000, plus attorney fees and court costs. If you believe your rights have been violated by a collection agency, seek legal assistance to ensure you find relief.

Want to Stop AWA Collections Debt Collection Harassment Now?

If you’ve been harassed by debt collectors, we can help. We will fight for your rights.
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200.

What Our Clients are Saying

“I would recommend your firm to anyone. You got the debt collectors off my back, and I can finally see the light at the end of the tunnel. Throughout the whole process your staff were professional and courteous. I was blown away by their efficiency as well. Thank you guys so much!”

“I just wanted to take a moment to say thank you! Being in debt is hard enough without being harassed by collection agencies, but thanks to you I no longer have to be a victim. I did not know what to expect when I emailed your company, but from the beginning you guys were on the ball.”

“I would like to thank you and your staff for all the help you’ve provided to me. Honestly, you have a wonderful staff that has dealt professionally and been very empathetic at a time in my life when I hit a speed bump.”

Can You Help Me Delete AWA Collections from My Credit Report?

Chances are good that we can help.  Call us today and we’ll explain.

Can Your Firm Help me Deal with AWA Collections?

In short, the answer is yes. Contact us to find out more.

Sound Off!

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

  • Giselle Galvas

    I bailed out my daughter and paid All American Bail Bonds . She became very ill with Lupus and was in and out of hospitals. The bail bonds man hired some men to arrest my daughter. Mind you she was on a wheel chair on her way to get Dialysis. They had spoken to her fiance who made plans to meet with the bail bonds man after her Dialysis. Instead they grabbed her before her treatment and took her to jail. There she became quite ill. When she went to court she was exonerated of everything and released.
    Now All American has sent to AWA Collections for me to pay $5700.00 for the extra charge of having to get her. Mind you that they had already made plans to meet after treatment. They also kept the wheelchair and an expensive hand bag.
    I feel they are trying to extort money. I paid for the bail and did not agree to the $5700.I also would like my credit score not to have the collections attached to it.

  • Yessica

    How did you deal with them on your credit report after she was exonerated?

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