Apex Asset Management LLC is a debt collection agency which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

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What is Apex Asset Management?

Apex Asset Management, LLC (AAM) is a third-party collection agency based in Pennsylvania. AAM has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including failure to verify debts and attempting to collect debts not owed. If you have been contacted by AAM, make sure you understand your rights before responding.

According to the Better Business Bureau (BBB), Apex Asset Management, LLC was founded in 1997, and the BBB established its profile page in 1999. AAM is listed as a collection agency. Buzzfile estimates AAM’s annual revenue at $12.1 million and the size of its staff at 185 people.

According to its website, AAM represents their “clients within the framework of their organization, effectively resolving accounts in a way that is consistent with their procedures and sensitive to their position in the market.” AAM’s “comprehensive package of products and services enables…clients to limit their risk and maximize return, while operating in a safe and secure environment.”

AAM collects delinquent accounts for providers of healthcare, utilities, retail services, and education, as well as commercial business-to-business collections. AAM’s medical collections portfolio “ranges from sole practitioners to systems in excess of 1,500 doctors… with a hospital base that ranges from rural Critical Access Centers to Academic Medical Centers ranked among the top 20 largest and best equipped in the nation.” Medical collection services include self-pay early out billing; bad debt collections; and batch eligibility and presumptive charity screening.

AAM’s retail, utility, and education divisions employ a standard suite of third-party collection services, including skip tracing, balance and payment verification, consumer credit reporting, and legal process assistance. Accounts assigned to their commercial collections division “route directly to dedicated senior staff, who are specialized with years of experience…to handle each commercial account professionally and individually.”

AAM’s compliance page cites major security and regulatory laws such as PCI, the Affordable Care Act, Heath Information Portability and Accountability Act (HIPAA)/HITECH, the Fair Credit Reporting Act (FCRA), the Fair Debt Collection Practices Act (FDCPA), and Medicare Cost Reporting. However, there are no links or references to consumer protection resources, laws, or enforcement agencies.

How many Complaints are there against Apex Asset Management?

As of October 2017, the BBB has given Apex Asset Management LLC a rating of D-. The BBB has closed 13 complaints against Apex Asset Management in the past three years, with 5 closed in the past 12 months. Most of the complaints allege problems with billing and collections. Since April 2015, the Consumer Financial Protection Bureau (CFPB) has received 17 complaints about AAM, and Justia lists at least 6 cases of civil litigation naming AAM as a defendant.
Can you help me file a No Fee Lawsuit against Apex Asset Management?

Absolutely. Here are some Sample Cases against Apex Asset Management LLC.

Complaints against Apex Asset Management, LLC frequently cite inaccurate reporting of information to the credit reporting agencies (CRAs), and inaccuracies in verifying and documenting account and payment details.

In August 2015, a complainant indicated that that a medical claim had been incorrectly processed, then reported as delinquent on her credit reports. She had undergone a mammogram and received a bill for the procedure, which was forwarded to her insurance company, who is required to cover such procedures. Soon thereafter, she began receiving collection notices from AAM stating the bill had not been paid and had been reported to the CRAs. The complainant called the healthcare provider and the insurance company and discovered a “clerical error” had occurred. The insurance company reprocessed and paid the claim after identifying the issue. The complainant called AAM and explained what had happened, insisting that negative items on her credit report for a problem she herself had not caused was unfair. The complainant alleged that AAM “refused to remove anything until they were informed” that the claim had been paid. She alleged further that they have now received confirmation “that the bill was satisfied…but the collection is still listed on her credit report.” She contacted AAM directly, and they told her that “it would be up to her to contact the credit agencies to have the listing removed.”

Similarly, in December 2014, a complainant indicated that he had paid two accounts that had been in collections with AAM. The complainant spoke to a manager in October 2014 to confirm that the accounts had been paid, and the manager and at least two other employees told him 4 different times that he would receive “a Release of Debt letter” and that the negative items would be deleted from his credit reports. As of December 27, 2014, the complainant reported that he still had not “received a Release of Debt Letter nor had his credit report been corrected.” He reported having contacted AAM multiple times to clarify the problem, was told the same thing, and was still waiting for a response.

Apex Asset Management Contact Information

Apex Asset Management, LLC
2501 Oregon Pike, Ste. 201
Lancaster, Pennsylvania 17601
Telephone: (888) 592-2144
Website: http://www.apexasset.com/

Apex Asset Management Calling You?

Understanding your Debt Collection Rights

The Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB) enforce consumer protection laws. The Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are two federal laws that help regulate the collections industry. The FDCPA prohibits actions such as threatening to take actions that cannot legally be taken or using false or misleading language to collect a debt.

The FCRA regulates how collection agencies report information to credit reporting agencies. Additional consumer protection laws include the Consumer Financial Protection Act (CFPA) and the Telephone Consumer Protection Act (TCPA).

These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers to recover damages of up to $1,000, plus attorney fees and court costs, in cases proving violations of the FDCPA.

The case above illustrates how understanding your rights and responsibilities under these laws is an important part of holding collection agencies accountable for their actions. Seeking legal assistance can help you resolve a dispute with a collection agency.

Want to Stop Apex Asset Management Debt Collection Harassment Now?

Your debt harassment checklist:

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are recieving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.

The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200.

What Our Clients are Saying

“The group at Lemberg Law was professional, courteous, and effective. Their grasp of consumer protection laws and guidelines are second to none, and they work extremely difficult to ensure this procedure is client-friendly.”

“After a few months of frustration with a debt collector, I eventually called Lemberg Law. It was among the best financial decisions I have ever made. Jody and her staff were comprehensive, useful, and above all else powerful. I highly recommend their services and thank them for their continual efforts.”

“I just wanted to let you know we received the check from your office on now and I wanted to take some time to inform you that we really appreciate all of your efforts in this matter.”

Can You Help Me Delete Apex Asset Management from My Credit Report?

Chances are good that we can help.  Call us today and we’ll explain.

Can Your Firm Help me Deal with Apex Asset Management?

In short, the answer is yes. Contact us to find out more.

Sound Off!

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

4 COMMENTS
  • shannon leak

    they are calling me to collect a debt that does not exist on my credit report. the debt was paid with bankruptsy

  • Terry Brewer

    Apex called me yesterday leaving a message advising me to secure my firearms and dogs. That an officer may be coming to my house. I returned the call to discover it was in regards to a 2011 debt of $700 that is now, with interest, 1700. Was told if I didn’t set up a payment plan that it would go to court. With my anxiety issues, I set up a payment plan.

  • KAREN M PERWITZ

    This company has called my ex-husband, myself and two of my children. They claim he owes a debt for a hospital that has been closed since 2009. Said the debt was from April 2008 for one of his dependents. I know this to be false because we were married at the time and I carried our medical insurance. I would be liable for any outstanding debts for their medical care not him. They said they had sent numerous letters which he never received. They tried to bully him into paying them $900 to settle a $3800 debt that was supposedly originally $1200 and he only had until 7 p.m. to pay it. They threatened him with wage garnishment, law suits and refused to email him any documentation regarding this bill. He has contacted the Attorney General’s office here in NY to file a complaint.

  • Ronald T Deter

    Apexs management call me saying they would come by my work with papers times were 12-5. The number call was unknown but told me ti call 219 706 0169 do not know what it is about

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