Atlantic Recovery Solutions or ARS is a debt collection agency which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

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What is Atlantic Recovery Solutions – ARS?

Atlantic Recovery Solutions or ARS is a third-party collection agency based in New York. ARS has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA) such as improper contact or sharing of information and threatening to take actions that cannot legally be taken. If you have been contacted by this debt collector, make sure you understand your rights before taking action.

Is Atlantic Recovery Solutions a scam?

They’re legit. According to the Better Business Bureau (BBB), Atlantic Recovery Solutions is a legitimate collection agency originally incorporated in December 2012 before starting in February 2013. The BBB established its profile page two months later, in April 2013. ARS is listed as a collection agency.

According to its website, ARS provides “financial solutions for…clients…and investors, while maintaining the highest level of professionalism and integrity in the industry.” ARS’ mission is to “help creditors liquidate consumer receivables and assist consumers in resolving their financial challenges, while carrying on a high level of professionalism…ARS recognizes each consumer’s distinct financial situation, and tries to work with them as well as their clients to come to voluntary resolutions.”

ARS’ professional services “include debt collections and litigation solutions.” Their website does not provide a lot of detailed information about their business practices, stating simply that they “work with a variety of clients and produce very high liquidation and recovery rates” with a business model that “emphasizes compliance and integrity.” Litigation services in the form of “wage garnishment, civil judgments, or by default judgment… are executed by ARS’ legal network of attorneys.” ARS’ clients “include financial companies, local retail and consumer merchants, housing facilities, medical institutions, bank cards, and other local merchants.”

As for compliance, all Atlantic Recovery Solutions employees must complete Fair Debt Collection Practices Act (FDCPA) “training requirements and have received certification after passing an FDCPA exam. Ongoing training takes place on a quarterly basis. Furthermore, accounts and calls are monitored and recorded as a part of ARS’ compliance and training process.” However, the Consumer Resources tab only provides a link to a page on the Debt Buyers’ Association website.

How many complaints are there against Atlantic Recovery Solutions – ARS?

The BBB has closed 41 complaints against Atlantic Recovery Solutions in the past three years, with 26 closed in the past 12 months. Most of those complaints allege problems with billing and collections. Since April 2015, the Consumer Financial Protection Bureau (CFPB) has received 25 complaints about ARS. Justia lists at least 3 cases of civil litigation involving ARS.

Can Atlantic Recovery Solutions Sue Me or Garnish My Wages?

It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely ARS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!

Can you help me file a No Fee Lawsuit against Atlantic Recovery Solutions?

Absolutely. Here are some Sample Cases against filed in Federal Court

Complaints against Atlantic Recovery Solutions commonly cite hostile, rude, and aggressive conduct by telephone representatives. In November 2017, a complainant indicated that two ARS representatives had called and “threatened his wife.” The representatives indicated they were going to call the complainant’s “military chain of command and take away his clearance; … that he could get in trouble; and that it will affect his…career.” Allegedly, the representatives also threatened to “look into his wife’s account and take her… money because the complainant owed them money from his repossession.”

The complainant further alleged that Atlantic Recovery Solutions representatives were “rude and disrespectful in general…spoke over his wife and didn’t even give her information on how to go about paying the debt.” He complained that this “kind of disrespect and threat should not be allowed.” In response, ARS indicated that “after reviewing the recordings of the phone calls to the complainant we were able to determine that our representative did not follow…internal policies as far as customer service. That representative has been suspended without pay, and also he has been mandated to attend…a re-training course. Also, that representative has been removed from handling the complainant’s account.” ARS indicated further that “an arrangement was secured with our office, and the complainant’s account is considered as paid and closed.” ARS “apologized for any inconvenience that this may have caused.”

The complainant’s rebuttal indicated that he was not satisfied with the resolution. He believed “that the client who threatened to go into his wife’s account and take her money should be released from business,” and that when “a customer is being threatened with something to this extent, no pay for several days and taking a training course does not compensate for their actions. This is basically a slap on the wrist.” He believed ARS should hold itself to a higher standard. ARS responded by stating that their “internal disciplinary policy… requires only that the representative is to be suspended with no pay for 3 business days. Also, the representative has been placed on a final notice and mandated to undertake our internal re-training course on customer service.” Atlantic Recovery Solutions apologized that the complainant did not agree with their internal policies but such policies “are unable to be altered by an outside party

Contact Information

Atlantic Recovery Solutions
P.O. Box 156
East Amherst, NY 14051
Telephone: (866) 264-0498

Atlantic Recovery Solutions Calling You?

Understanding your Debt Collection Rights

The Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB) enforce consumer protection laws. The Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are two federal laws that help regulate the collections industry. The FDCPA prohibits actions such as threatening to take actions that cannot legally be taken or using false or misleading language to collect a debt.

The FCRA regulates how collection agencies report information to credit reporting agencies. Additional consumer protection laws include the Consumer Financial Protection Act (CFPA) and the Telephone Consumer Protection Act (TCPA).

These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers to recover damages of up to $1,000, plus attorney fees and court costs, in cases proving violations of the FDCPA.

The case above illustrates how understanding your rights and responsibilities under these laws is an important part of holding collection agencies accountable for their actions. Seeking legal assistance can help you resolve a dispute with a collection agency.

Consumers have reported this agency harassing them from the following numbers:

  • 7163326420
  • 7163984389
  • 8152205582
  • 8667830234
  • 7574472583
  • 8667830234
  • 8667830234
  • 7748043312

Stop Debt Collection Harassment

You may have a case, if…

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, a lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.

The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200.

What Our Clients are Saying

“The group at Lemberg Law was professional, courteous, and effective. Their grasp of consumer protection laws and guidelines are second to none, and they work extremely difficult to ensure this procedure is client-friendly.”

“After a few months of frustration with a debt collector, I eventually called Lemberg Law. It was among the best financial decisions I have ever made. Jody and her staff were comprehensive, useful, and above all else powerful. I highly recommend their services and thank them for their continual efforts.”

“I just wanted to let you know we received the check from your office on now and I wanted to take some time to inform you that we really appreciate all of your efforts in this matter.”

Can You Help Me Delete Atlantic Recovery Solutions from My Credit Report?

Chances are good that we can help.  Call us today and we’ll explain.

Sound Off!

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

  • hector martinez jr

    Hello, good afternoon yes i been having this call from this company call atlantic recovery group.They have leavt me a massage on my cell stating that i need to call them as soon possiable call them beacuse i have a complain on me from a crediter that i took a personal loan from 792.00 and the crediter want thier money who made complaint on me if i dont call that they were going to submit me with court paper to go to court to solve this issued if they submit this paper to court that i was going to pay attonery and court fee about $3000.00.They told me if i want i could settle this issued outside of court. I told them that i dont have 792.00 to pay them for wright know.i also told them that i went in bankcrupie on 2013 they told yes that they know because that they pull out my account.they new everything about me without me telling anything about me to
    the customer service person who took my phone call.The person that talk to she told me i want to help you out told me how much can i pay so she could talk to crediter that have the complain toward to i told her that i could pay is three hundreth dollar. so she told me okay i will put this on your account that you willing to settle to pay the three hundreth dollar.Next month so i ask can you give me thier address or thier e-mail so i can make these payment she told me that they dont have wesite for me to go an make these payment that she was going to connect me with the department that handle the payment. So i told okay connect me to that department.She connect me with that department i got another who also i had all my information about me. So i told that person if they could give me a address or websit so i can make this payment he told me that dont have a website so i could make this payment.What they take credit card or debit card to make payment.Now the person that spoke with me on thepayment departmet told if i can give him fivty dollar so he can stop the process of the paper work going to my county get summon he also told if i got a court paper through mail i told him that i never got paper from the court any summons.What i want to know if this company is legit or its a scam.Because is this company i have the money to pay the fivty dollar to stop my process of the paper going to court.i dont want to go to jail. To my best of my knowledge i have but all my creditor in my bankcrupies in 2013. but they saying i did not put them in my bankrupies the creditor that have the complain on me. i also ask them who was the creditor who has the complaint on they some online personal loan company who is affiliated with amscot, usa today,etc. Please i am worry about this issued but before i pay them i just want to make sure it not a scam. Thank you so much for you help i am looking foword to hier from you.

  • Erica McGee

    I have been contacted several times by ARS. They have left quite a bit of information on my voicemail. I spoke with them on September 18th. I verified my phone number and address. I also let them know I am on disability and currently not working and I have retained an attorney to file bankruptcy. They were unable to tell me who the original creditor is and said the debt ($900) is from 2013! They also stated they have a New York address as well as my current address. I am in California and have lived here my entire life. The final straw is them calling my family. They called my mother twice. Leaving a message once and speaking to her the other time. They told my mom it was regarding a pending court date related to allegations of financial fraud. This morning at 7:40 they called my sister. They left a message stating “this number is listed as a reference or contact” for me. My sister has only had her current number for 2 years- 3 years after the original date of the debt. They also left too much information on her voicemail. As far as I can tell they have broken several laws. I truly do not think this is my debt. I have never received anything by mail and there is nothing close to the amount on my credit report.

  • Jared

    I am being contact by them for a debt that right now I cant pay because I work to little hours and don’t have the funds to pay, plus I never received a letter from them with a reference number

  • Meighan

    Atlantic Recovery Group has called me numerous times in the past few weeks, threatening some sort of litigation and each time, the message says that it’s the final notice…yet they keep calling. And they state that they’ll be getting my current address from somewhere to deliver some documents. The don’t even address me by the proper name, which makes me question their validity, and they never say exactly what they are calling for. I have never gotten any documents, by mail or “delivery” or otherwise. I left a message with them today to stop calling me and to mail whatever they need to mail me. We’ll see if that helps!

  • Laken.

    Spoke to a guy from ARS this morning claiming we would habe to go to court if I didn’t either pay a lump sum in three weeks or make huge monthly payments.. after being I timidated and choosing the lump sum, I called back and asked if I could do payments instead because I didn’t even get the chance to talk to my fiance and we can’t afford the lump sum. The guy said no, and they have me recorded agreeing to the lump sum so there’s no turning back. Is this true? Because I’m not going to be able to pay my bills or eat foe the next month.

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