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Bureau of Medical Economics or BME is a third-party debt collection agency based in Arizona that specializes in collecting delinquent debts for healthcare providers. BMW has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including attempting to collect debts not owed and illegal communication tactics.If you have been contacted by BME, make sure you understand your rights before taking action.
According to the Better Business Bureau (BBB), the Bureau of Medical Economics, Inc. was founded and incorporated in 1951. The BBB established BME’s profile page in 1981. BME is listed as a collection agency that uses the alternate business name, Medical Society Business Services, Inc. Buzzfile estimates BME’s annual revenue at $1 million and the size of its staff at 60 employees.
According to its website, BME “was originally instituted by the physician members of the Maricopa County Medical Society in response to inadequate alternatives to the hard core collection tactics that prevailed in the poorly regulated collection industry.” BME’s mission “is to maximize recovery of your delinquent dollars without alienating the patient in the process.”
Bureau of Medical Economics “offers a variety of services to assist…with the resource-consuming task of collecting” accounts receivable. BME’s patient account collections division is intended for “open patient accounts after 90 days from date of service… and utilizes predictive dialing, automated notice sequences, credit reporting, NCOA scrubs, electronic skip tracing, and litigation…when preauthorized by the client.” BME’s early-out/self-pay division addresses accounts “shortly after services are rendered and are pursued by …the precollection department…using efforts similar to a provider’s business office.” BME’s early-out/insurance claim follow-up division is “used by providers after they have filed an insurance claim…to follow…up with…insurance companies…by securing payment or verifying patient responsibility.” Finally, BME’s early-out/clean-out services are used when “a provider has changed billing services or when a provider closes a practice.”
Bureau of Medical Economics cites “an impeccable reputation of strict compliance” with HIPAA, FDCPA, FCRA, Medicaid/Medicare, and “all federal and state statutes governing both the healthcare industry and third-party collections.”
The BBB has closed 40 complaints against Bureau of Medical Economics in the past three years, with 12 complaints closed in the previous 12 months. Most Of those complaints allege problems with billing and collections. As of June 2015, the Consumer Financial Protection Bureau (CFPB) has closed 5 complaints against BME. Justia lists at least 5 cases of civil litigation involving Bureau of Medical Economics.
Absolutely. Here are some Sample Cases against Bureau of Medical Economics inc
The BBB has posted the following message in the Additional Information section of BME’s profile page:
“BBB has received information this business may: fail to accurately report consumer debt to credit bureau agencies; and may report false debts to credit bureau agencies. BBB contacted Bureau of Medical Economics regarding business practice concerns. The business responded to address business practice concerns, indicating the nature of the collections industry results in a particular type of complaint: billing/collection issues. The business has been responsive to complaints forwarded by BBB and also business practice concerns.”
In May 2017, a complainant indicated that he had noticed several items on his credit report for debts that he claimed were not his responsibility. He indicated the he immediately disputed the debts by contacting the credit reporting agencies and “followed up with a request for verification using the address listed for the company on his credit report via certified mail.” He indicated that “the verification was confirmed delivered; however, the company has not responded to…his request for verification to date.” He concluded by indicating that the accounts do not belong to him; that they are causing damage to his credit profile; that he had never engaged in business with the companies listed on the report; and that the delinquencies are not valid. In response, Bureau of Medical Economics indicated that “the address of the consumer…was different than the original address provided.” As a result, BME “deleted the… two items from… the complainant’s credit report.” Bureau of Medical Economics also indicated that it may take “up to two weeks for the credit reporting agencies to update their records.
Bureau of Medical Economics, Inc.
PO Box 20247
Phoenix, AZ 85036-0247
Telephone: (800) 439-8561
Understanding Your Debt Collection Rights
The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.
The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency.
Consumers have reported this agency harassing them from the following numbers:
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are receiving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
We can make them STOP!✋
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW. ?
What Our Clients are Saying
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