Central Credit Services CCS Collections Complaints. Stop the Calls

We help consumers who have complaints about collection harassment.

Central Credit Services LLC or CCS is a debt collection agency which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

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What is Central Credit Services – CCS?

Central Credit Services or CCS is a third-party collection agency based in Florida. CCS has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA) such as failure to verify debts and attempting to collect debts not owed. If you have been contacted by this debt collector, understand your rights before responding.

Have questions? Call us now at 855-301-6100 for a Free Case Evaluation.

Our services are absolutely FREE to you.

The harassing company pays our fees.

Is Central Credit Services a scam?

They’re legit. According to the Better Business Bureau (BBB), Central Credit Services, LLC is a legitimate collection agency founded in 1987 and incorporated in 2013. The BBB established its profile page in 1988. CCS is listed as a collection agency. Buzzfile estimates CCS’ annual revenue at $1.1 million and the size of its headquarters staff at 42 people.

Central Credit Services’ website consists of one page that provides information to site visitors who “have received a letter or call regarding an account.” The webpage instructs letter recipients and site visitors to contact CCS at their toll-free number. Site visitors who have not received a collection notice are advised “as a last resort…to send payments and correspondence” directly to CCS’ postal address.

Central Credit Services’ webpage also contains a web-based contact form that requests site visitors’ contact information, CCS account number, and area of concern—account management, contact request, or other concern. The web-based contact form will not accept contact requests without a CCS contact number, and CCS indicates that to “ensure compliance with Federal laws, they are unable to reply via email to any information…submitted using this form.”

The bottom half of the page lists consumer notifications “required under certain state and local laws.” The list of notifications on their site is not “a complete list of the rights consumers have under federal, state or local laws.”

CCS’ Careers link leads to the Careers page of Radius Global Solutions, a “provider of accounts receivable, customer relations, and revenue cycle management solutions.” Radius Global Solutions is headquartered in Pennsylvania and has offices in Jacksonville, FL, where Central Credit Services is headquartered; throughout the United States; and internationally.

How many complaints are there against Central Credit Services – CCS?

The BBB has closed 150 complaints against Central Credit Services in the past three years, with 52 closed in the past 12 months. Most of those complaints allege problems with billing and collections. Since September 2015, the Consumer Financial Protection Bureau (CFPB) has received 84 complaints about CCS and/or Radius Global Solutions. Justia lists at least 24 cases of civil litigation involving Central Credit Services

Can Central Credit Services Sue Me or Garnish My Wages?

It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely CCS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!

Click 844-685-9200 NOW to call us.

Or go ahead and fill out our Contact Form. Our services are absolutely FREE to you.

Can you help me file a No Fee Lawsuit against Central Credit Services LLC – CCS?

Absolutely. Here are some Sample Cases filed in Federal Court

Most of the complaints about Central Credit Services on their BBB profile page appear without the complaint details available. Those complaints that do include details frequently cite miscommunication and problems with establishing accurate documentation of delinquent amounts.

In May 2017, a complainant indicated her attempts to communicate with CCS via an outsourced call center in India were unprofessional. The complainant alleged that the “India office is extremely disrespectful to women.” The complainant indicated that the caller asked to speak only to her husband, insulted her, and when she “asked to speak with the American office they laughed.” The complainant indicates that Central Credit Services’ “business in America has great customer service because they respect state laws as well as federal, but the India office said they don’t have to care about the laws because they’re not in America.”

Also in May 2017, a complainant alleged that he had issued a check payment to CCS in the amount of $75.00. The complainant’s bank statement indicated that the check cleared his account. He provided a Central Credit Services representative with a copy, but the payment was still not credited toward his outstanding balance. He expressed his concern that future payments would be similarly mismanaged, requested that the $75.00 either be refunded or credited to his account, and that CCS stop future automatic payments.

In March 2017, a complainant indicated he had received a letter requesting payment of $378.00 for a car lease agreement. The complainant had paid the amount requested one year previous to the complaint and had received confirmation that the check had been deposited. The March 2017 complaint resulted from his receipt of a collection letter from CCS demanding payment for the past due amount he had already cleared. His attempts to resolve the matter by contacting CCS resulted in “the run-around.” At some point, a Central Credit Services representative confirmed that he no longer owed the outstanding balance, but the complainant had been unable to confirm with them that the matter was the result of an error.

Central Credit Services did not post a response to any of these complaints.

Central Credit Services CCS Calling You?

The Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB) enforce consumer protection laws, including the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA). These two federal laws help regulate the collections industry. The FDCPA prohibits actions such as the use of false or misleading statements in an effort to collect a debt.

The FCRA regulates how collection agencies report information to credit reporting agencies. Additional consumer protection laws include the Consumer Financial Protection Act (CFPA) and the Telephone Consumer Protection Act (TCPA).

These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers to recover damages of up to $1,000, plus attorney fees and court costs, in cases proving violations of the FDCPA.

The case above illustrates how understanding your rights and responsibilities under these laws can help you hold collection agencies legally accountable. Seek legal assistance if you need help resolving a dispute with a collection agency.

Stop Debt Collection Harassment

You may have a case, if…

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are recieving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, a lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.

We can make them STOP!✋

The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW.

What Our Clients are Saying

“The group at Lemberg Law was professional, courteous, and effective. Their grasp of consumer protection laws and guidelines are second to none, and they work extremely difficult to ensure this procedure is client-friendly.”

“After a few months of frustration with a debt collector, I eventually called Lemberg Law. It was among the best financial decisions I have ever made. Jody and her staff were comprehensive, useful, and above all else powerful. I highly recommend their services and thank them for their continual efforts.”

“I just wanted to let you know we received the check from your office on now and I wanted to take some time to inform you that we really appreciate all of your efforts in this matter.”

Can You Help Me Delete Central Credit Services CCS from My Credit Report?

Chances are good that we can help.  Call us today and we’ll explain.

Sound Off!

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

6 COMMENTS
  • Arlene D

    They are calling e for a debt I know nothing about. Calling family and friends and ex husband and parents. I asked them what the debt was about and they asked for my credot card said they had apapers to serve and if I paid they wouldn’t serve me. They yell when they call and intimidate and harass. They could have found me by calling my published number online

  • CARMEN HILL

    Central Services is attempting to collect a debt from me, I told them I did not have the money and they told me they were going to meet me at my house, the address they have is for my mother. They are calling me and my mother claiming I committe fraud and I did not intend to pay the bill, i have made payments on the account and am not able to pay at this time.

    Carmen Hill
    404-516-7324

  • Anthony Rizza

    They asked me for the bank account numbereven after I asked them several times who they represented they tell me would have to give then my bank account number first to answer any questions

  • Ruben Flood

    I had been paying CCS for about 6 months. The past 2 months I have not paid. I am now trying to pay on that bill. CCS now will not let me pay on that bill unless I set up a recurring automatic payment with them. So now I am not able to call them to make partial payments unless I pay all or set up automated system.

  • EARL R kEITH

    i have central credit services on my credit report & i didnt do any new credit this year

  • Mary Jane Meech

    I want them to stop calling me, LEAVE ME ALONE!!!!!! $$$

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