What is Chase Receivables?
In business since the 1950s, Chase Receivables gathers debt of all types, including health care, utilities, and credit cards.
Chase Receivables touts its professionalism and sensitivity, and uses IVR or interactive voice response calling, where a computer dials a phone number and responds differently based on what voice response it receives. This can be the sort of call where someone says hello and then there’s a click and pause until a person being picks up the telephone on the other end, or it may be a fully automated call where the individual receiving the call is expected to speak to the computer to give the collection agency the payment and information it’s searching for.
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Chase Receivables Collection Agency Complaints
As of April 2017, the Better Business Bureau reported 117 closed Chase Receivables complaints over the previous few decades, including 10 closed Chase Receivables complaints over the past 12 months. The BBB provides Chase Receivables a B evaluation. Additionally, Justia lists ten Chase Receivables complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act, and one alleging violations of the Telephone Consumer Protection Act. Moreover, the Consumer Financial Protection Bureau (CFPB) lists 39 closed Chase Receivables complaints for 2016.
Sample Case Filed in Federal Court against Chase Receivables
In 2015, a judge in U.S. District Court, Northern District of Illinois, refused Credit Bureau of Napa County’s motion to dismiss Acosta v. Credit Bureau of Napa County for alleged violations of the Fair Debt Collection Practices Act. According to the judge’s decision, the customer alleged the Credit Bureau of Napa County violated the FDCPA as it sent her a debt collection letter which adding a $14.95 processing fee for payments made by credit card. The letter stated that there were “6 easy payment options,” only one of which indicated there was a processing fee. Credit Bureau of Napa County contended that the fee is legal under the FDCPA. The court denied the debt collection agency’s movement, said that the customer had stated a claim under the law, and allowed the case to move forward.
Chase Receivables Collection Agency Address
Sonoma, CA 95476
Chase Receivables Phone Number: 800-326-7118
Understanding Your Debt Collection Rights
The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.
The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency.
Phone Numbers Employed by Chase Receivables
Chase Receivables calls customers from other numbers. Folks have reported getting calls from these phone numbers:
Ready to End Debt Collector Harassment?
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are recieving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200.
What Our Clients are Saying
“My mom and I want to say thanks to the team of Lemberg Law for all the hard work and effort that was taken to take care of the debt collector and the Fair Debt Collection Practices Act. Because of this, the phones do not ring off the hook anymore.”
“If you’re not certain about this business…DONT BE!!! They’re for real when they say that they are here to assist you. It only requires a couple of brief minutes of your time to speak with a rep. I was a skeptic, but you did everything you said you would! I can not say thank you enough!”
“Just a brief message to let you know I got my settlement and also to thank you for your help. I wouldn’t hesitate to recommend you to anybody who’s on the receiving end of the sort of harassment that collection agencies participate in.”
Can You Help Me Delete Chase Receivables from My Credit Report?
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