Collection Consultants of California, also called CCOC is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
What is Collection Consultants of California?
Collection Consultants of California or CCOC, was founded in 1986. Headquartered in Glendale, California, this debt collection agency doesn’t have any official presence online beyond a portal for customers to make online payments.
With annual revenues over $3 million, Collection Consultants of California collects on all sorts of consumer debt. It’s just 35 employees, which is far fewer than most other debt collection agencies. This business uses robocalls, skip tracing, letter collection, and many different other debt collection strategies.
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The harassing company pays our fees.
Collection Consultants of California Collection Agency Complaints
As of April 2017, the Better Business Bureau reported 14 closed Collection Consultants of California complaints over the previous few decades, including 8 closed Collection Consultants of California complaints over the past 12 months. The BBB provides Collection Consultants of California an F rating. Additionally, Justia lists three CCOC complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act. Moreover, the Consumer Financial Protection Bureau (CFPB) lists 25 closed Collection Consultants of California complaints for 2016.
Sample Case Filed in Federal Court against Collection Consultants of California
In 2015, a judge in U.S. District Court, Central District of California, denied Collection Consultants of California’s motion to dismiss Flores vs. Collection Consultants of California for alleged violations of the Fair Debt Collection Practices Act and California’s Rosenthal Fair Debt Collection Practices Act. According to the judge’s decision, the customer alleged that Collection Consultants of California attempted to collect different amounts of money after he had contested the validity of their debts, and delivered him a wide range of letters. The customer said that the last letter sought to accumulate more than $1,200, including more than $300 from unidentified “other creditors,” and alleged that this violated provisions of the FDCPA forbidding false representation of a debt, using unfair and unconscionable means to collect a debt, and collecting a fee not authorized by the agreement creating the debt. Collection Consultants of California argued that the case ought to be dismissed because the statute of limitations had passed, that the previous letter was not a debt collection letter, but instead an offer to repay the debt, and that the correspondence was not misleading. The court rejected CCOC’s arguments, and refused the debt collection agency’s motion to dismiss, thus allowing the case to move forward.
Collection Consultants of California
6100 San Fernando Road, Suite 211
Glendale, CA 91201
Phone Number: 877-358-3844
Understanding Your Debt Collection Rights
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Consumers have reported this agency harassing them from the following numbers:
Prepared to Stop Debt Collection Harassment?
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are recieving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, a lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
Read more about your rights
What Our Clients Are Saying About Us
“After speaking to one of the partners, and going over the plan of action, I immediately felt I’d chose the perfect company to go to work for me. He was very accommodating in describing what was going to happen. I would strongly recommend Lemberg Law to anybody being hassled by debt collectors.”
“If you’re not certain about this business…DONT BE!!! They’re for real when they say that they are here to assist you. It only requires a couple of brief minutes of your time to speak with a rep. I was a skeptic, but you did everything you said you would! I can not say thank you enough!”
“Just a brief message to let you know I got my settlement and also to thank you for your help. I wouldn’t hesitate to recommend you to anybody who’s on the receiving end of the sort of harassment that collection agencies participate in.”
Can You Help Me Remove Collection Consultants of California from My Credit Report?
Most likely, we could. Contact us and let us discuss what we can do to help.