Collins Asset Group LLC or CAG is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
- Who is?
- Sue Me or Garnish My Wages?
- Stop Debt Collection Harassment?
- Delete Credit Report?
Collins Asset Group or CAG is a third-party collection agency based in Texas. CAG as received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including threatening to take actions that cannot legally be taken and use of improper communication tactics.If you have been contacted by Collins Asset Group, make sure you understand your rights before responding.
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The harassing company pays our fees.
According to the Better Business Bureau (BBB), Collins Asset Group, LLC is a legitimate collection agency. The BBB established a profile page for CAG in 2013. Buzzfile estimates CAG’s annual revenue at $2.2 million and the size of its headquarters staff at 9 employees.
According to its website, Collins Asset Group “offers strategic accounts receivable services to turn non-performing accounts receivable into cash.” CAG’s “operational ideology” combines “analytics, industry relationships, insight, and teamwork” to provide a “foundational competence” using “cultivated, long-standing relationships, …a vast network of contacts, and… specialized attorneys located nationwide.”
The Collins Asset Group website does not provide a lot of detailed information about their business practices or client base. They offer business process outsourcing and accounts receivable management services—including 3rd party debt collection—by providing staffing and administration of “1st party, client-run call centers.” CAG’s use of “cutting-edge and advanced technology” allows them to “offer an ironclad and guaranteed accounts receivable recovery process for creditors, consumers, and commercial accounts.”
Collins Asset Group Consumer Info page provides links and reference information to the federal free credit report website; the Federal Trade Commission (FTC); the Consumer Financial Protection Bureau (CFPB); federal identity theft reporting resources; federal financial literacy and consumer protection resources; student loan resources; and credit repair resources.
As of April 2018, the BBB has given Collins Asset Group a rating of F. The BBB has closed 8 complaints against CAG in the preceding 3 years, with 5 complaints closed in the past 12 months. Most of those complaints alleged problems with billing and collections. Since June 2015, the Consumer Financial Protection Bureau (CFPB) has closed 16 complaints against CAG. Justia lists at least 7 cases of civil litigation involving Collins Asset Group.
Collins Asset Group, LLC
PO Box 91059
Austin, TX 78709
Telephone: (888) 275-2588
It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely Collins Asset Group would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Absolutely. Here are some Sample Cases
Complaints against Collins Asset Group commonly cite problems resulting from disputes about the validity of debts; the accuracy of information reported to credit reporting agencies; and attempting to collect time-barred debts and loans that have been dismissed. In April 2017, a complainant indicated he had co-signed an auto loan for his granddaughter 6 years previously. His granddaughter defaulted on the loan, and the vehicle was repossessed. The complainant had received a bill, and he had sent “a check for a couple of hundred dollars explaining…he was retired and living on Social Security.” The original creditor sent “the check back and said the… loan was” written off. Subsequently, CAG sent him a collection letter requesting that he “pay the amount due of $7,301.36.” The complainant alleged that CAG is engaged in “digging up old loans on older people and scaring them into paying loans that were dropped.”
In response, Collins Asset Group indicated they had “purchased the account in question” in 2014; had “sent a validation letter”; and had spoken to the complainant and agreed to discuss establishing a $100-per-month payment plan. CAG stated that despite several attempts to implement the payment plan, they had not received any payments from the complainant. In 2017, CAG re-established contact with the complainant. Collins Asset Group was informed that the complainant had received notification that the loan had been dismissed, and subsequently requested that the complainant contact them and submit proof that he was no longer responsible for the debt.
The complainant rejected the attempted resolution, indicating the entire loan communication process—including the termination of the loan—occurred 6 years previously, and he no longer had any of the paperwork. In addition, he stated that CAG purchased the loan; therefore, they should be responsible for researching the loan history. The complainant concluded by accusing Collins Asset Group of “just trying to make a profit …by scamming people into putting money into …their pocket” by trying to collect loans that have been written off.
The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB).
The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.
The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are receiving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
We can make them STOP!✋
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW.
What Our Clients are Saying
“I can not praise your service enough. I was lost and only really wanted my credit report cleaned up. You’ve gone beyond my expectations. Thanks again!”
“Thanks to the staff at Lemberg Law, I have peace of mind again. They worked quickly to find the harassing calls were super considerate when I talked with them. I love the hard work”
“Thank you so much! With your help the nagging collection calls have ceased! I was thrilled I was also able to get damages from the collection agency. I am unable to adequately express my joy. I am so thankful I made the call.”
”Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”
We can absolutely help. Call us today.
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