Who is ConServe?
The debt collection agency is also referred to as Continental Service Group, Inc., ConServe NY, conserve — ARM, and ConServe Accounts Receivable Management. The majority of ConServe’s company is collecting student loan debt, and almost all of its clients are universities and colleges.
Besides utilizing skip tracing to find consumers, ConServe conducts evaluations or “scoring” of different debts and their probability of collection. It does this using proprietary software it has developed based on consumer location, type of loan, period in the life span of the debt, and other factors.
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ConServe Collection Agency Complaints
As of April 2017, the Better Business Bureau reported 97 closed ConServe complaints within the previous three years, including 40 closed ConServe complaints within the previous 12 months. The BBB gives ConServe an A+ rating. In addition, Justia lists three ConServe complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act. Furthermore, the Consumer Financial Protection Bureau (CFPB) lists 48 closed ConServe complaints for 2016.
Sample Case Filed in Federal Court against ConServe
In 2017, a judge in U.S. District Court, Western District of New York, denied in part and granted in part ConServe’s motion to dismiss Jennings v. Continental Service Group for alleged violations of the Fair Debt Collection Practices Act and the Telephone Consumer Protection Act. According to the judge’s decision, the consumer alleges that ConServe robocalled his mobile phone without his consent in an effort to collect a student loan debt. The judge allowed the user leave to amend his complaint to assert that ConServe fulfilled the definition of a “debt collector” under the FDCPA and that the calls related to a consumer debt. In other words, the consumer was allowed time to fix legal technicalities, and the judge ruled that the case could proceed.
ConServe Collection Agency Address
Continental Service Group
200 Cross Keys Office Park
Fairport, NY 14450
Phone Number: 800-724-7500
Recognizing Your Debt Collection Rights
Are debt collectors destroying your life? It is possible to fight back! The Fair Debt Collection Practices Act (FDCPA) provides customers a legal remedy against harassment by debt collection agencies. Under the FDCPA, harassment includes debt collectors calling late at night or early in the morning, or debt collectors using profane language or threats of violence to coerce customers into paying. Additionally it is illegal under the FDCPA for debt collectors to call you just for the purpose of harassing you. A few examples of harassing behavior include calling repeatedly and hanging up after you answer, and attempting to keep you in conversation when you’ve made it clear that you’re prepared to hang up. There’s not a particular rule about how often they’re permitted to call, but generally anything more than a couple of times per week is suspicious.
In case you’ve been a victim of harassment from debt collectors, you must be sure you keep detailed notes of when and how the debt collector has attempted to contact or harass you. Consumers may recover up to $1,000 in statutory damages, plus attorney fees and court costs, for proving that a debt collector violated the FDCPA.
Phone Numbers Conserve Might Be Using To Call You
Consumers have reported getting ConServe debt collection calls from these numbers:
Want to Stop ConServe Continental Service Group Debt Collection Harassment Now?
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are recieving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200.
What Our Clients are Saying
“I need to commend you and your company to your valuable support to individuals like myself, who have problems they want help with when confronted with collection difficulties.”
“After you chose my case, the calls stopped entirely. After you registered against two bureaus, you settled our situation and obtained compensation for me. I want all to understand that, if a collection agency harasses you, your friend, or your loved ones, put a stop to it by calling Lemberg Law. They’ll find the calls to stop, and they get results quickly.”
“I got a check yesterday in settlement of my case. I need to thank you and your staff for your services. I discovered the people I dealt with at Lemberg Law to be unfailingly polite, professional, and helpful when I called in with questions.”
Can You Help Me Delete ConServe from My Credit Report?
In a word, yes. We ought to be able to assist. Call us today.
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