We Stop Unwanted Calls and Debt Collector Harassment.
Convergent Outsourcing Inc is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
What is Convergent Outsourcing?
Convergent Outsourcing is a third-party debt collection agency based in Atlanta, Georgia. This collection agency has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including improper contact or sharing of information and threatening to take actions that cannot legally be taken. If you have been contacted by this debt collector, make sure you understand your rights before responding.
Have questions? Call us now at 855-301-6100 for a Free Case Evaluation.
Our services are absolutely FREE to you.
The harassing company pays our fees.
Is Convergent Outsourcing a scam?
They’re legit. Convergent Outsourcing is a legitimate collection agency with an extensive history of harassing consumers over debt. In one form or another, this firm has been doing business for more than 50 years. It specializes in collecting health care, credit card, mobile phone, cable, and utilities debt.
Convergent are available at each stage of the collection procedure, including what’s known as “first party collection.” For first-party collections, Convergent workers will call a customer and say they’re calling from the company at which the customer has an account. They’ll write letters on that business’s letterhead, and use envelopes with that business’s name and address. The Fair Debt Collection Practices Act does not cover first-party collections, but does apply to Convergent once it collects debt as a “third party collector,” where they identify themselves by their company name and use collection tactics like auto-dialing, letter collection, and credit bureau reporting.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many complaints are there against Convergent Outsourcing?
As of April 2017, the Better Business Bureau reported 908 closed Convergent Outsourcingcomplaints over the previous few decades, including 232 closed complaints over the past 12 months. The BBB provides them a B evaluation. Additionally, Justia lists 84 complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act, seven alleging violations of the Fair Credit Reporting Act, and two alleging violations of the Telephone Consumer Protection Act. Moreover, the Consumer Financial Protection Bureau (CFPB) lists 526 closed complaints for this debt collection agency in 2016.
Convergent Outsourcing, Inc.
219 Perimeter Center Parkway NE, Suite 200
Atlanta, GA 30346
Phone Number: 800-444-8485
Can Convergent Outsourcing Sue Me or Garnish My Wages?
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely Convergent would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Can you Help Me file a No Fee Lawsuit Against Convergent Outsourcing?
Absolutely. Here’s an example of a case filed in federal court.
In 2016, a judge in U.S. District Court, Eastern District of Michigan, granted a customer’s motion to certify a class action that alleged Convergent Outsourcing violated the FDCPA by sending debt collection letters which provided settlements of debts without revealing that the debts were beyond the statute of limitations and were consequently time barred. In Luther vs. Convergent Outsourcing, the judge wrote that Palisades Collection purchased old AT&T Wireless accounts and used this third party collector to collect the customer’s old AT&T debt. When this agency delivered the debt collection letter to the customer, over six years had passed since the previous payment or account activity, and the statute of limitations had been six decades. The customer brought suit on behalf of all customers who received similar letters with regard to time-barred debt.
Here are some past Press Releases of Lawsuits Brought On By Lemberg Law
March 31, 2017. On behalf of our client, Lemberg Law recently filed a complaint in U.S. District Court, Middle District of Florida. The case, against Convergent Outsourcing, charges the company with violating federal law and state law. It asks for $500 to $1,500 per call in Telephone Consumer Protection Act statutory damages, $1,000 in Fair Debt Collection Practices Act (FDCPA) statutory damages, plus other relief.
Debt collection calls are anxiety provoking, even when they’re calls to the wrong number. Our client says that Convergent began calling him about a debt that he didn’t owe. In fact, he was getting calls to his cell phone for someone he’d never heard of. The calls coming in were robocalls. Our client knew they were robocalls because, when he answered the calls from Convergent , he heard silence followed by an automated click before the call would disconnect. This is one of the hallmarks of a predictive dialer, which is an automated telephone dialing system under the TCPA. On several occasions, our client called Convergent and told them that they were calling the wrong number. Nevertheless, the debt collection agency continued to repeatedly call our client cell number in an attempt to collect a debt that he didn’t owe.
The lawsuit charges that Convergent Outsourcing violated the Telephone Consumer Protection Act (TCPA) by using an ATDS and by using a prerecorded voice to call our client’s cell phone without his consent. The lawsuit also charges that Convergent Outsourcing violated the Fair Debt Collection Practices Act (FDCPA) by engaging in harassing behavior, and by using unfair and unconscionable means to collect a debt. It further charges that Convergent violated our client’s privacy.
September 21, 2015. On behalf of our client, Lemberg Law recently filed a complaint in Superior Court in the Commonwealth of Massachusetts against Convergent Outsourcing. Our client alleges that this debt collection agency called him up to four times a week in an attempt to collect a debt.
The lawsuit charges that Convergent violated the Massachusetts Consumer Protection Act and Massachusetts Debt Collection Regulations by employing unfair or deceptive acts to collect a debt; and by calling more than twice in each seven-day period. It also alleges invasion of privacy.
Convergent Outsourcing Calling You?
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Consumers have reported this agency harassing them from the following numbers:
Stop Debt Collection Harassment
You may have a case, if…
You are receiving multiple calls per week from third party collection agencies
You are receiving early morning or late night calls from debt collectors
You are receiving calls at work from a debt collection agency
Debt collectors are calling your friends, neighbors, or coworkers
Collectors are threatening you with violence, a lawsuit, or arrest
A debt collector attempts to collect more than you owe
You are being threatened with negative credit reporting
A debt collector attempts to intimidate you
Criminal accusations are being made towards you
Use of obscene language during an attempt to collect
Automated robocalls are being made to your phone in an attempt to collect
“As we discussed on the phone earlier today, this settlement is perfectly okay to me. I need to thank you and all of your cohorts at Lemberg Law to get a project handled so professionally. Please allow Amy, the first person who contacted me from Lemberg, know how much I appreciate her efforts, kindness, and professionalism.”
“I can’t even start to tell you how frustrated I was! I had been getting call after call after call and the majority of these were robocallers!! I contacted your company and you made the calls stop. I have not received my check yet but the calls have stopped for good and that makes me happy enough. Anything extra is simply icing on the cake!”
“I’m forever thankful for the help I received, and urge Lemberg Law to anybody who has ever had a doubt about what’s right or wrong when dealing with debt collectors. Attorney Jody Burton is wonderful. I was never led astray and she’s the utmost professionalism. Lemberg and its team are truly the light at the end of the tube”
“Thank you so much for handling my situation. Previously, I did not trust attorneys. I had bad experiences and did not think lawyers fought for you anymore. You’ve restored my faith. You took in my case, never asked for a retainer, and you won without ever having met me. Thank you.”
Can You Help Me Delete Convergent Outsourcing from My Credit Report?
The brief answer is yes. We can help. Call us today.
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