Credence Resource Management Collection Complaints?

We Stop Unwanted Calls and Debt Collector Harassment.

Credence Resource Management LLC or CRM is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

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Who is Credence Resource Management?

Credence Resource Management or CRM this firm has offices in Dallas, Texas; San Jose, California; Bellevue, Washington; Pune, India; and Mumbai, India. Credence describes its services as being situated on the “right coast,” which means that they use both workers located both within and beyond the U.S. to accumulate debt.

Have questions? Call us now at 855-301-6100 for a Free Case Evaluation.

Our services are absolutely FREE to you.

The harassing company pays our fees.

Is Credence Resource Management a scam?

They’re legit. Credence Resource Management is a legitimate debt collection agency that conducts collection activities involving healthcare, phone, utilities, and credit card debt. Saying that its objective is the “highest return on investment” for its customers, this company utilizes automatic dialing, frequently called “robocalls,” skip-tracing, letters, and other conventional debt collection strategies. This company also buys consumer information and scrubs it to find best phone numbers and addresses, to ascertain if a customer’s phone number is a mobile phone, and to find any and all insurance coverage that a customer might need for collection of health care debt.

If you’ve suffered from CRM harassment, you do have options. Under the law you can recover up to $1,000 for violations of the FDCPA, and $500 to $1,500 for each cell phone robocall.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today!  There is no charge unless we win.

How many complaints are there against Credence Resource Management?

As of April 2017, the Better Business Bureau reported 141 closed Credence Resource Management complaints over the previous few decades, including 88 closed complaints over the past 12 months. The BBB provides Credence Resource Management a B- rating. Additionally, Justia lists 28 Credence Resource Management complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act, one alleging violations of the Fair Credit Reporting Act, and four alleging violations of the Telephone Consumer Protection Act. Moreover, the Consumer Financial Protection Bureau (CFPB) lists 150 closed CRM complaints for 2016.

Contact Information

Credence Resource Management, LLC
17000 Dallas Parkway, Suite 204
Dallas, TX 75248
Phone Number: 855-880-4792
Website: http://credencerm.com/

Can Credence Resource Management Sue Me or Garnish My Wages?

It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely CRM would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!

Get Free BBB A+ Attorney. Call 855-301-6100 NOW

Unlawful Debt Harassment? Learn the Law & Sue the Collector.

Can you help me file a No Fee Lawsuit against Credence Resource Management?

Absolutely. Here is a Sample Case Filed in Federal Court

According to the judge’s decision, the customer alleged that Credence Resource Management illegally reported his AT&T account as past due on his credit report once the company knew that it was paid in full. CRM claimed that the debt had not been paid. The judge ruled against the debt collection agency’s motion to dismiss and its alternate motion for summary judgment, thus allowing the case to proceed.

Credence Resource Management Calling You?

Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).

But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.

Consumers have reported this agency harassing them from the following numbers:

  • 412-566-8441
  • 412-785-1043
  • 805-253-7003
  • 805-253-7003
  • 805-253-7073
  • 502-305-2315
  • 844-218-3103
  • 844-475-9134
  • 855-880-4795
  • 210-944-1791
  • 317-854-0859
  • 317-854-0961
  • 408-775-7337
  • 512-428-8674
  • 601-974-3582
  • 855-876-5351
  • 855-876-5380
  • 855-875-4065
  • 855-752-9257

Stop Debt Collection Harassment

You may have a case, if…

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, a lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

Read more about your rights

What Our Clients are Saying

“I can not praise your service enough. I was lost and only really wanted my credit report cleaned up. You’ve gone beyond my expectations. Thanks again!”

“Thanks to the staff at Lemberg Law, I have peace of mind again. They worked quickly to find the harassing calls were super considerate when I talked with them. I love the hard work”

“Thank you so much! With your help the nagging collection calls have ceased! I was thrilled I was also able to get damages from the collection agency. I am unable to adequately express my joy. I am so thankful I made the call.”

Can You Help Me Delete Credence Resource Management CRM from My Credit Report?

The brief answer is yes. Contact us now and we’ll explain how we can help.

Share your story

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

21 COMMENTS
  • Eugene

    I am receiving 2 to 3 calls per day for my mom who is in a assisted living facility. Due to her condition I have control of her finances. Today I have enough and called them back every 4 minutes to request my number be removed, I talked to the same person several times and told them i would waste there time just like they are wasting mine, hopefully after 40 minutes of this maybe they will get the hint. Also filed a complaint on there web site. We will see if this works.

  • Shaun H

    This company calls me 4 to 8 times a day. I block the number and the call from another. Most call are from numbers said to not be a working number if I try to call it back. They never leave a message. I called back a num er today that actualky answered and its Credence Resourse thats been calling me. I asked what kind of business do they do he said personal business and asked for my phone number to see why I been called. I declined saying I do not wish to do my personal business with them. Its getting extremely annoying.

  • Nicholas M

    I am called multiple times a week by this company & never leaves a voicemail. I work overnight so every time they call me they end up waking me up. They have called me 30 times since April 5, 2019, waking me up, every, single, time. They have called me from 3 different phone numbers.

  • Daisy BEE

    I’m ALSO experiencing the same issue. Stating that I owe about $700+ for Direct Tv, which my mother had canceled under my name which I do believe I owe. (which pays for the equipment and fees I’m told).. However they agreed to knock the original price down to $400… Stating if I put down a first payment of $150.. which leaves a balance of 60 every other week. However, before giving out my info I asked how will I know if they’re legit and this info won’t get reported to my credit once payed off…. They mentioned that I am on a recorded line, and that they will, Mail. Email me my remaining balances and asure that I’m taken care of… How will I know they’re real, I made the first payment today, and I’ve still yet to receive a confirmation email. I’m afraid I’m paying, and this won’t get counted for, or removed from my credit. How will I know if they’re legit and to continue making monthly payments…. Please help, I really would like to get this dept over with. But I must know if this company is legit prior before doing so… SOS.. I’m a young 22, graduate and am desperate for answers..

  • Gregory H

    I just notices A $1420.00 on my credit report from Trans Union by CRM for a past due balance from T-Mobile. This charge was on my credit report about one year ago from a different collection agency. I disputed the charge with credit karma and the collecting agency dropped it. I have never done business with T-Mobile

  • Anjellica A

    On my credit score it states that I have an open balance, but I was wondering how I can pay the balance off (for whatever it is) and have that removed from my credit score ?

  • Cece

    I get three phone calls a day from two different numbers. I may or direct tv less then a few hundred. But I don’t owe them and not the creditor. Plus they call do not leave messages, I ask to be taken off the list and they just hang up. Why would I pay these Hindu voice rude person who harassed me.

  • Jan B

    Can you help me delete, Credence Resource Mana…From my Credit Report ,,

  • lawrence p

    being accused of owing 700.00 dollars for services direct t v never performed.

  • Gary M

    We had a problem with ATT U-Verse regarding return of a piece of equipment which was returned but unfortunately we do not have the receipt for the shipment. This was in about 2016 and the claim was for $796 which is also the amount currently shown on my credit report. Several collection agencies have been involved including Diversified Consultants which is the one listed on my credit report. I received a letter today from Credence Resources Management saying that I owe $3084.88 but that they will settle for $2498.75 as authorized from ATT Mobility. Seem fraudulent to me? If you are going to call me, please send a text message as I don’t answer phone calls from unknown numbers.

  • Kevin

    These people call me constantly j have had 35 calls just thus year I block numbers and they call me from another I do not want to talk to them afraid I will be scammed out of something far as I know I do not have nothing in collections. Kevin

  • John Punches

    Stop calling me I don’t work just on disability.

  • Patricia M.

    They call me at least 5 times a day I have asked to have my number removed they still call. I called back and the woman dared be to block them. She refused to tell me what type of business this was and when I told her my research came up with a scam she became irate

  • Tyler Darling

    My brother had an ambulance ride to the hospital and his wife gave the hospital his insurance information (which is paid for by our Dad), but for some reason they harass my mom with six calls a day (all from a local number). This despite the fact that she gave them my brother’s number. It wasn’t until she finally had enough that we got the name of CRM and the phone number 855-875-4065. What do we do?

  • Doris Morrow

    What can I do to stop unwanted calls all hours of the day and sometimes up to 8 at night.

  • Diane Berzowski

    I am being contacted by this company numerous times a day fro the past 2 weeks. I do NOT owe on anything. All my bills have always been paid in full before they were due so there is no reason I should be getting calls from a debt collection agency. I have told them several times to stop calling my phone number that I am on the State and Federal DO NOT CALL list but they continue to call. Sometimes 6 times a day. Told them again yesterday, twice, to stop calling and received another call again this morning at 8 AM. The number that calls is 1-855-731-5359

  • Timothy Sapp

    I received a debt collection bill from Credence Resource Management, LLC in regards to an outstanding debt from Direct TV, LLC. I recently moved from one address location to another and I called on several occasions requesting that DirectTV “stop” services to my old address which they did not. Due to their own neglect of my prior account with this company, they now want to charge me an additional $181.21 for services which I did not use. As a disabled veteran, please help me stop this illegal harassment on my credit report and unwanted repeated calls. Thank you.

  • Albert Cooper

    They call me saying they represent it AT&T so I paid them$122 and now AT&T saying that they never heard of them and now I still owe AT&T$122 so they scam me

  • Joyce A King

    We owed money on a non-emergency ambulance ride for my husband. We couldn’t pay in full, because my husband was disabled, fired from his job with Delta after 27 years, and his disability had not been approved yet. We were making payments, but not fast enough, so that’s when we started hearing from Credence. I still sent partial payments to them. I got a letter stating American Medical Response would accept a lesser amount to settle this debt. We owed $776.25, and they would accept $659.81. So I sent them a check for that amount, but because of everything going on at that time, I filled out everything except I didn’t write out the amount (Six hundred fifty-nine dollars and eighty-one cents) Six months later, I get a letter with my check returned, stating I needed to pay the original amount now. They have been calling my home phone and cell phone constantly this whole time, but I do not answer calls that I don’t recognize, and they never leave a message. I’ve looked the number up online. I will NOT give them any information over the phone. So I reissued a new check for the $659.81 and sent it to them. It has not been cashed yet, but now I wonder if the Ambulance company even uses this company. And will they continue to harass me even after it’s paid in full?

  • Heather Vest

    I am currently paying off a debt with this company. I made my first payment online without issue. I am attempting to make the second payment online, but now the site is being blocked because of security issues. I DO NOT want to call them and make a payment. I HAVE NOT ever answered 1 of their hundreds of calls to my cell number. At this point I am unsure as to how I will be able to pay this bill otherwise. After doing some online research and finding out that the credibility of this company is in question makes me even more cautious about giving out sensitive info online or over the phone. Can you advise a next step? Thankyou

  • Alisia Akbar

    I paid CRM $150.00 after they contacted my in regards to an AT&T bill. I was then contacted by another company called Diversified Consultants, Inc. claiming they had my account for AT&T. I explained that I had already paid another company and requested more info from them, after not receiving any other clarification a negative mark has been placed on my credit report by the second collection company.

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