Credence Resource Management LLC or CRM is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

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The harassing company pays our fees.

Who is Credence Resource Management?

Credence Resource Management or CRM this firm has offices in Dallas, Texas; San Jose, California; Bellevue, Washington; Pune, India; and Mumbai, India. Credence describes its services as being situated on the “right coast,” which means that they use both workers located both within and beyond the U.S. to accumulate debt.

Is Credence Resource Management a scam?

Credence Resource Management is a legitimate debt collection agency that conducts collection activities involving healthcare, phone, utilities, and credit card debt. Saying that its objective is the “highest return on investment” for its customers, this company utilizes automatic dialing, frequently called “robocalls,” skip-tracing, letters, and other conventional debt collection strategies. This company also buys consumer information and scrubs it to find best phone numbers and addresses, to ascertain if a customer’s phone number is a mobile phone, and to find any and all insurance coverage that a customer might need for collection of health care debt.

If you’ve suffered from CRM harassment, you do have options. Under the law you can recover up to $1,000 for violations of the FDCPA, and $500 to $1,500 for each cell phone robocall

How many Complaints are there against Credence Resource Management?

As of April 2017, the Better Business Bureau reported 141 closed Credence Resource Management complaints over the previous few decades, including 88 closed complaints over the past 12 months. The BBB provides Credence Resource Management a B- rating. Additionally, Justia lists 28 Credence Resource Management complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act, one alleging violations of the Fair Credit Reporting Act, and four alleging violations of the Telephone Consumer Protection Act. Moreover, the Consumer Financial Protection Bureau (CFPB) lists 150 closed CRM complaints for 2016.

Contact Information

Credence Resource Management, LLC
17000 Dallas Parkway, Suite 204
Dallas, TX 75248
Phone Number: 855-880-4792
Website: http://credencerm.com/

Can Credence Resource Management Sue Me or Garnish My Wages?

It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely CRM would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!

Click 844-685-9200 ☎ NOW to call us or go ahead and fill out our Contact Form. Our services are absolutely FREE to you

Can you help me file a No Fee Lawsuit against Credence Resource Management?

Absolutely. Here is a Sample Case Filed in Federal Court

According to the judge’s decision, the customer alleged that Credence Resource Management illegally reported his AT&T account as past due on his credit report once the company knew that it was paid in full. CRM claimed that the debt had not been paid. The judge ruled against the debt collection agency’s motion to dismiss and its alternate motion for summary judgment, thus allowing the case to proceed.

Credence Resource Management Calling You?

Understand your debt collection rights

Under the Fair Debt Collection Practices Act (FDCPA), a debt collection agency has the duty to demonstrate that you actually owe the debt they’re trying to collect. That’s the reason, within five days of first contacting you, a debt collection agency is needed to send you a note in the mail. That notice must contain details about the debt, in addition to your right to dispute the debt within 30 days. If you dispute the debt, the debt collection agency can’t try to collect on that debt until they prove it’s actually yours to cover. This is why it’s necessary to open the email and respond to debt collection letters.

Besides asking for proof of the debt, you’ve got a right to ask the debt collection agency to stop contacting you completely. As soon as you send a debt collection agency a cease and desist letter, they’re only permitted to contact you again so as to tell you that they’re quitting collection activities or are filing suit against you in court. A cease and desist letter doesn’t make the debt go away, but it should stop the calls and letters.

Consumers have reported this agency harassing them from the following numbers:

  • 4125668441
  • 4127851043
  • 8052537003
  • 8052537003
  • 8052537073
  • 5023052315
  • 8442183103
  • 8444759134
  • 8558804795
  • 210-944-1791
  • 317-854-0859
  • 317-854-0961
  • 408-775-7337
  • 512-428-8674
  • 601-974-3582
  • 855-876-5351
  • 855-876-5380
  • 855-875-4065
  • 855-752-9257

Want to Stop Debt Collection Harassment Now?

Your debt harassment checklist:

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.

We can make them STOP!✋

The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW.

What Our Clients are Saying

“I can not praise your service enough. I was lost and only really wanted my credit report cleaned up. You’ve gone beyond my expectations. Thanks again!”

“Thanks to the staff at Lemberg Law, I have peace of mind again. They worked quickly to find the harassing calls were super considerate when I talked with them. I love the hard work”

“Thank you so much! With your help the nagging collection calls have ceased! I was thrilled I was also able to get damages from the collection agency. I am unable to adequately express my joy. I am so thankful I made the call.”

Can You Help Me Delete Credence Resource Management CRM from My Credit Report?

The brief answer is yes. Contact us now and we’ll explain how we can help.

Sound Off!

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

8 COMMENTS
  • Alisia Akbar

    I paid CRM $150.00 after they contacted my in regards to an AT&T bill. I was then contacted by another company called Diversified Consultants, Inc. claiming they had my account for AT&T. I explained that I had already paid another company and requested more info from them, after not receiving any other clarification a negative mark has been placed on my credit report by the second collection company.

  • Heather Vest

    I am currently paying off a debt with this company. I made my first payment online without issue. I am attempting to make the second payment online, but now the site is being blocked because of security issues. I DO NOT want to call them and make a payment. I HAVE NOT ever answered 1 of their hundreds of calls to my cell number. At this point I am unsure as to how I will be able to pay this bill otherwise. After doing some online research and finding out that the credibility of this company is in question makes me even more cautious about giving out sensitive info online or over the phone. Can you advise a next step? Thankyou

  • Joyce A King

    We owed money on a non-emergency ambulance ride for my husband. We couldn’t pay in full, because my husband was disabled, fired from his job with Delta after 27 years, and his disability had not been approved yet. We were making payments, but not fast enough, so that’s when we started hearing from Credence. I still sent partial payments to them. I got a letter stating American Medical Response would accept a lesser amount to settle this debt. We owed $776.25, and they would accept $659.81. So I sent them a check for that amount, but because of everything going on at that time, I filled out everything except I didn’t write out the amount (Six hundred fifty-nine dollars and eighty-one cents) Six months later, I get a letter with my check returned, stating I needed to pay the original amount now. They have been calling my home phone and cell phone constantly this whole time, but I do not answer calls that I don’t recognize, and they never leave a message. I’ve looked the number up online. I will NOT give them any information over the phone. So I reissued a new check for the $659.81 and sent it to them. It has not been cashed yet, but now I wonder if the Ambulance company even uses this company. And will they continue to harass me even after it’s paid in full?

  • Albert Cooper

    They call me saying they represent it AT&T so I paid them$122 and now AT&T saying that they never heard of them and now I still owe AT&T$122 so they scam me

  • Timothy Sapp

    I received a debt collection bill from Credence Resource Management, LLC in regards to an outstanding debt from Direct TV, LLC. I recently moved from one address location to another and I called on several occasions requesting that DirectTV “stop” services to my old address which they did not. Due to their own neglect of my prior account with this company, they now want to charge me an additional $181.21 for services which I did not use. As a disabled veteran, please help me stop this illegal harassment on my credit report and unwanted repeated calls. Thank you.

  • Diane Berzowski

    I am being contacted by this company numerous times a day fro the past 2 weeks. I do NOT owe on anything. All my bills have always been paid in full before they were due so there is no reason I should be getting calls from a debt collection agency. I have told them several times to stop calling my phone number that I am on the State and Federal DO NOT CALL list but they continue to call. Sometimes 6 times a day. Told them again yesterday, twice, to stop calling and received another call again this morning at 8 AM. The number that calls is 1-855-731-5359

  • Doris Morrow

    What can I do to stop unwanted calls all hours of the day and sometimes up to 8 at night.

  • Tyler Darling

    My brother had an ambulance ride to the hospital and his wife gave the hospital his insurance information (which is paid for by our Dad), but for some reason they harass my mom with six calls a day (all from a local number). This despite the fact that she gave them my brother’s number. It wasn’t until she finally had enough that we got the name of CRM and the phone number 855-875-4065. What do we do?

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