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Credence Resource Management or CRM this firm has offices in Dallas, Texas; San Jose, California; Bellevue, Washington; Pune, India; and Mumbai, India. Credence describes its services as being situated on the “right coast,” which means that they use both workers located both within and beyond the U.S. to accumulate debt.
Credence Resource Management is a legitimate debt collection agency that conducts collection activities involving healthcare, phone, utilities, and credit card debt. Saying that its objective is the “highest return on investment” for its customers, this company utilizes automatic dialing, frequently called “robocalls,” skip-tracing, letters, and other conventional debt collection strategies. This company also buys consumer information and scrubs it to find best phone numbers and addresses, to ascertain if a customer’s phone number is a mobile phone, and to find any and all insurance coverage that a customer might need for collection of health care debt.
If you’ve suffered from CRM harassment, you do have options. Under the law you can recover up to $1,000 for violations of the FDCPA, and $500 to $1,500 for each cell phone robocall
As of April 2017, the Better Business Bureau reported 141 closed Credence Resource Management complaints over the previous few decades, including 88 closed complaints over the past 12 months. The BBB provides Credence Resource Management a B- rating. Additionally, Justia lists 28 Credence Resource Management complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act, one alleging violations of the Fair Credit Reporting Act, and four alleging violations of the Telephone Consumer Protection Act. Moreover, the Consumer Financial Protection Bureau (CFPB) lists 150 closed CRM complaints for 2016.
Credence Resource Management, LLC
17000 Dallas Parkway, Suite 204
Dallas, TX 75248
Phone Number: 855-880-4792
It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely CRM would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Absolutely. Here is a Sample Case Filed in Federal Court
According to the judge’s decision, the customer alleged that Credence Resource Management illegally reported his AT&T account as past due on his credit report once the company knew that it was paid in full. CRM claimed that the debt had not been paid. The judge ruled against the debt collection agency’s motion to dismiss and its alternate motion for summary judgment, thus allowing the case to proceed.
Under the Fair Debt Collection Practices Act (FDCPA), a debt collection agency has the duty to demonstrate that you actually owe the debt they’re trying to collect. That’s the reason, within five days of first contacting you, a debt collection agency is needed to send you a note in the mail. That notice must contain details about the debt, in addition to your right to dispute the debt within 30 days. If you dispute the debt, the debt collection agency can’t try to collect on that debt until they prove it’s actually yours to cover. This is why it’s necessary to open the email and respond to debt collection letters.
Besides asking for proof of the debt, you’ve got a right to ask the debt collection agency to stop contacting you completely. As soon as you send a debt collection agency a cease and desist letter, they’re only permitted to contact you again so as to tell you that they’re quitting collection activities or are filing suit against you in court. A cease and desist letter doesn’t make the debt go away, but it should stop the calls and letters.
Consumers have reported this agency harassing them from the following numbers:
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are receiving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
We can make them STOP!✋
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call ? 844-685-9200 NOW.
What Our Clients are Saying
“I can not praise your service enough. I was lost and only really wanted my credit report cleaned up. You’ve gone beyond my expectations. Thanks again!”
“Thanks to the staff at Lemberg Law, I have peace of mind again. They worked quickly to find the harassing calls were super considerate when I talked with them. I love the hard work”
“Thank you so much! With your help the nagging collection calls have ceased! I was thrilled I was also able to get damages from the collection agency. I am unable to adequately express my joy. I am so thankful I made the call.”
The brief answer is yes. Contact us now and we’ll explain how we can help.
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