Delivery Financial Services or DFS is a debt collection agency. Find out who they are, why they might be calling, and how you can stop them.
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According to the Better Business Bureau (BBB), Delivery Financial Services is a debt collection agency founded and incorporated in 2001. The BBB established a profile page for DFS in 2004. DFS is listed as a collection agency serving primarily the state of Arizona. Buzzfile estimates DFS’ size of its headquarters staff at approximately less than 10 employees.
According to its website, “DFS believes strongly in its motto of “mediation, not confrontation” and it is reflected in our professional manner, tone on the telephone and ability to get issues resolved. ” DFS goes on to state that it committed to “understanding the need for taking a sensitive approach to public relations, to maintain a positive and constructive approach to collections, to demonstrate a “helping hand” attitude when it is called for, and to always maintain a professional attitude while collecting delinquent accounts.”
As for compliance, DFS’ website claims to be proud members of the Healthcare Financial Management Association (HFMA) and the American Association of Healthcare Administrative Management (AAHAM). DFS is also a member of the American Collector’s Association (ACA) and the ACA Healthcare Services Program
The BBB has closed 11 complaints against Delivery Financial Services in the preceding 3 years, with 6 complaints closed in the past 12 months. The majority of complaints allege problems with billing and collections; however, many complaints allege problems with customer service. Justia lists at least 5 cases of civil litigation involving DFS.
Here Are Some Complaints From Actual Consumers Listed on the BBB website
“Delivery Financial Services is negatively damaging my credit score and hurting my ability to rebuild my credit. I have been turned down for new credit due to this agency trying to show an account open and still attempting to collect a debt when they should be “Closed” $0 balance and listed in chapter 7 bankruptcy. By listing these 4 accounts as “open” on my credit reports they are attempting to still show they are collecting a debt which is a violation of Arizona Bankruptcy laws. I would like for this company to remove these 4 items or correct them with all 3 credit bureau agencies, my bankruptcy lawyer advised if they will not correct their mistakes, we will proceed with filing a suit against Delivery Financial Services.”
“Unreal, this place charged off an account that isn’t mine. I call in and the “superviser” starts raising her voice and starts yelling at me. Are you serious. Mad at me because you are sending letters to a place I don’t live.”
“Received a bill from this company and called to resolve. I gave them my account number & address which was on the bill, but they demanded my SSN & date of birth, neither of which I was willing to provide as I have no clue whom they are. The lady was EXCEPTIONALLY rude, demanding and overbearing and would not provide me any information regarding bill date, responsible party, original billing source, etc., then screamed at me that she’s putting it on my credit report and hung up on me. Subsequent to the call, I called back and left a message with someone who they advised was the owner.
Delivery Financial Services, LLC
3710 W Greenway Rd #131
Phoenix, AZ 85053
Telephone: (480) 348-1146
It is illegal for a debt collector to threaten to falsely threaten to sue you or garnish your wages. It is unlikely DFS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Absolutely. The federal government specifically gives you the right to sue a debt collector for harassment. Many consumers like you have filed a lawsuit and made the debt collector pay damages. If you have been unjustly harassed by DFS, contact us for a free case evaluation
The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB).
The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.
The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are receiving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
We can make them STOP!✋
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW.
What Our Clients are Saying
“As we discussed on the phone earlier today, this settlement is perfectly okay to me. I need to thank you and all of your cohorts at Lemberg Law to get a project handled so professionally. Please allow Amy, the first person who contacted me from Lemberg, know how much I appreciate her efforts, kindness, and professionalism.”
“I won’t be afraid to contact you or recommend your services to others for applicable legal issues. Please keep up the outstanding work you do, and again, thank you for helping me through this challenging time. I’m most grateful. I can not say thank you enough!”
“I received outstanding professionalism from the own staff. I had a horrible experience when trying to solve a debt. 1 debt collector associate said she would speak to the prosecutor’s office and another representative told me that when I called the office back he would call the police and have me arrested. I had been insulted, mocked, and threatened, and feared that the police would appear at my door any given moment.”
“I just wanted to let you know we received the check from your office on now and I wanted to take some time to inform you that we really appreciate all of your efforts in this matter.”
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