Enhanced Recovery Company ERC Collection Complaints?

We Stop Unwanted Calls and Debt Collector Harassment.

Enhanced Recovery Company or ERC is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them. 

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What is Enhanced Recovery Company – ERC?

Enhanced Recovery Company or ERC, which also does business as Enhanced Resource Centers and ERC, was set up in 1999. The debt collection agency is based in Jacksonville, Florida, and employs over 1,000 people. Even though the company doesn’t purchase debt, debt buyers contract with ERC to accumulate.

Have questions? Call us now at 855-301-6100 for a Free Case Evaluation.

Our services are absolutely FREE to you.

The harassing company pays our fees.

Is Enhanced Recovery Company ERC a scam?

They’re legit. Enhanced Recovery Company is a legitimate third party debt collection agency that collects many unique kinds of debt, such as student loan, telecommunication, cable, utility, and bankcard debt. Their collection tactics include demand letters, telephone calls, credit bureau reporting, and suits.

If you’ve suffered from ERC harassment, you do have options. Under the law you can recover up to $1,000 for violations of the FDCPA, and $500 to $1,500 for each cell phone robocall.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today!  There is no charge unless we win.

How many complaints are there against Enhanced Recovery Company – ERC?

As of April 2017, the Better Business Bureau reported 1176 closed Enhanced Recovery Company complaints over the previous few decades, including 366 closed complaints over the past 12 months. The BBB gives ERC a B evaluation. Additionally, Justia lists two ERC complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act, and one alleging violations of the Fair Credit Reporting Act. Moreover, the Consumer Financial Protection Bureau (CFPB) lists 962 closed ERC complaints for 2016.

Contact Information

Enhanced Recovery Company
8014 Bayberry Road
Jacksonville, FL 32256
Phone Number: 800-942-0015
Website: http://www.ercbpo.com/help/

Can Enhanced Recovery Company Sue Me or Garnish My Wages?

It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely ERC would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!

Get Free BBB A+ Attorney. Call 855-301-6100 NOW

Unlawful Debt Harassment? Learn the Law & Sue the Collector.

Can you help me file a No Fee Lawsuit against Enhanced Recovery Company – ERC?

Absolutely. Here is a Sample Case Filed in Federal Court.

In 2016, a judge in U.S. District Court, Eastern District of Pennsylvania, refused ERC’s motion to dismiss Velez vs. Enhanced Recovery Company for alleged violations of the Fair Debt Collection Practices Act. According to the judge’s conclusion, ERC delivered the customer a letter offering to settle a $692 debt for $554. The letter also stated, “In addition, any indebtedness of $600.00 or more, which can be discharged as a result of a settlement, may be reported to the IRS as taxable income pursuant to the Internal Revenue Code 6050 (P) and related federal law.” The user claimed that the statement was false, deceptive, and misleading, and as such in violation of the FDCPA. The IRS regulation applies only to a forgiven debt in excess of $600, so the announcement that the discharged debt “could be reported” is misleading and deceptive. The customer also argued that whether or not the total constituted “taxable income” was not something determined by ERC and the customer, but instead by the IRS. Consequently, the “least sophisticated consumer” (the standard required by the FDCPA) could consider that he may need to pay to be able to avoid IRS reporting. The judge refused ERC’s motion for dismissal, stating that the consumer had said a facially plausible claim.

Actual Complaints Listed on the BBB website

“ERC is a ripoff company, I pay $106 2 years ago, for ATT bill and they never reported that bill was pay. now the send me the same bill again 2 years later. After I clear my credit, they reports me again and damaged my credit again. Why i don’t understand why BBB accredited business like ERC. I was reading most of ERC reviews and they have very bad reputation. Plus I check other websites on google and this company “ERC” had scam and ripoff reports. I will reports this company and File a Complaint Against a Company At https://www.usa.gov/consumer-complaints#item-35997. I advised if you read this to do the same.”

“These people call my business phone every day! I do not owe anything on my credit report and have stellar credit. This must stop ASAP.”

“Different people from ERC Collection call me through out the day for the last three weeks and will never tell me what they’re calling about. When I ask they refuse to tell me except that it is personal and need an address. This company seems to be trying to get peoples money under false pretenses. They need to be taken out of business so they do not scam more people out of their hard earned money”

“These people have called my cell 36 times (which they know they aren’t supposed to do at all). They’ve been blocked since the first time they called. Even though they are blocked they can still leave a VM. Which they have never done before calling today (for the 36th time). They number they called from (1-800-875-5143) is different from their requested call back number (1-800-459-0766). The only thing on the VM was them saying they were calling from ERC and gave a reference number. I never call these numbers back as 99% of the time they are scammers. I go fed up and decided to call as said they are a debt collector. The lady who answered had a serious attitude. I knew I didn’t have any debt with any phone company and it seems that’s who they are collecting for. Turns out they were calling for someone else. Mind you I’ve had this number for more than 5 years. Clearly, they don’t care that they call the wrong person dozens of times, on a cell phone at that. They are out of control”

Here are some Press Releases of Lawsuits Brought On By Lemberg Law

June 15, 2017. On behalf of our client, Lemberg Law recently filed a complaint in U.S. District Court, Middle District of Florida. The case, against Enhanced Recovery Company, charges the debt collection agency with violating federal law and asks for $1,000 in statutory damages under the Fair Debt Collection Practices Act and other relief.

The FDCPA was written to prevent debt collectors from harassing consumers. One of the provisions of the FDCPA is that debt collection agencies are not allowed to call folks at times and places that are inconvenient to them. Our client says that ERC called her between 8:00 a.m. and 5:00 p.m. When our client answered the phone call, she told the debt collector from ERC to only contact her after 6:00 p.m. She also said that she was unable to take any calls before 6:00 p.m. because she was at work. Nevertheless, ERC continued to call her before 6:00 p.m.

This lawsuit charges that Enhanced Recovery Company violated the Fair Debt Collection Practices Act (FDCPA) by engaging in harassing behavior; by contacting our client at a place and time known to be inconvenient; and by using unfair and unconscionable means to collect a debt.

May 24, 2017. On behalf of our client, Lemberg Law recently filed a complaint in U.S. District Court, Middle District of Florida. The case, against Enhanced Recovery Company, charges the debt collection agency with violating federal law and asks for $1,000 in statutory damages under the Fair Debt Collection Practices Act and other relief.

No one likes getting debt collection calls. It is arguably even more annoying to receive debt collection calls targeting someone else. Our client says that ERC called him in an attempt to collect his sister’s debt. Our client spoke with an Enhanced Recovery debt collector and told them that he did not know her phone number or her whereabouts. Nevertheless, ERC continued calling our client in an attempt to collect the debt.

It’s important to note that all consumers are covered by the Fair Debt Collection Practices Act (FDCPA) – not just the individuals who owe a debt. This lawsuit charges that Enhanced Recovery Company violated the Fair Debt Collection Practices Act (FDCPA) by engaging in harassing behavior and by using unfair and unconscionable means to collect a debt.

April 17, 2017. On behalf of our client, Lemberg Law recently filed a complaint in U.S. District Court, Middle District of Florida. The case, against Enhanced Co, charges the debt collection agency with violating federal law and asks for $1,000 in statutory damages under the Fair Debt Collection Practices Act, plus other relief.

Debt collection calls can be worrying. We can be even more troubling when you are not feeling your best. Our client says that, on many occasions, Enhanced Recovery’s debt collectors called her home phone number just after 8:00 a.m. She told them that she was disabled and confined to bed, and requested that ERC call her after 11:00 a.m. Despite her request, the debt collection agency continued calling our client between 8:00 a.m. and 11:00 a.m. In addition, our client disputed the debt and requested a letter validating the debt, but ERC never responded to her request for a validation letter. Moreover, she says that the debt collection agency threatened to file a lawsuit against her.

This lawsuit charges that Enhanced Recovery Company violated the Fair Debt Collection Practices Act (FDCPA) by contacting our client at a place and time known to be inconvenient; by engaging in harassing behavior; by using false, deceptive, or misleading representation in connection with the collection of a debt; and by failing to send a validation notice.

Enhanced Recovery Company Calling You?

Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).

But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.

Consumers have reported this agency harassing them from the following numbers:

  • 800-875-5164
  • 800-875-5143
  • 800-942-0015
  • 215-600-2044
  • 267-800-2833
  • 312-548-3261
  • 313-208-7790
  • 314-332-2966
  • 313-879-1362
  • 704-512-0559
  • 713-997-8472
  • 918-948-8324
  • 800-875-5143
  • 425-271-6266
  • 605-242-1600
  • 866-577-2461
  • 918-493-2200
  • 912-283-3595
  • 877-868-2586
  • 800-278-2420
  • 800-278-1755
  • 800-305-5553
  • 678-430-3676
  • 800-875-5164

Stop Debt Collection Harassment

You may have a case, if…

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, a lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

Read more about your rights

What Our Clients are Saying

“Just a quick note to inform you that I got my check now and say thank you again. I will be discussing about you with “my friends!”

“I would recommend your company to anyone. You have the debt collectors off my back, and I will finally see the light at the end of the tunnel. Throughout the entire procedure your employees were courteous and professional. I was blown away by their efficacy also.

“Thank you and your staff at Lemberg Law for the exceptional work you did on my behalf in managing the debt collection agency. I’ve not experienced the level of professionalism, care, timeliness in follow-through, and financial compensation obtained through your firm.”

Can You Help Me Delete Enhanced Recovery Company ERC from My Credit Report?

The brief answer is yes. Contact us now and we’ll explain how we can help.

Share your story

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

  • AERpissed

    I was An employee of T- Mobile , they required me get service in my name there as per their policy for employees knowing I couldn’t get out of my other contract agreement! I advised them I would get the service if they would make sure there were no contract agreements and provide me with a free phone and stipend! All was well until they harassed me for other issue so I quit , they stated I now owe thousands in cancelation fees and for the equipment I left on my desk there and never brought with me! They also haven’t paid me my final commission check !

    This collection company calls me every day threatening to garnish my wedges ! I have opened a case 4 times , they still call every day and everyone I talk to show no case or dispute notes on the account!

    I’m at my wits end !

  • Damien A

    Several, things concern me: My Car was towed to the impound that an officer had towed for the following reeason: He said my registration sticker was expired, and I know it was becauce I had been given a ticket for that offense two months prior when another officer pulled me over after checking my reg status when he was behind me. In both these instances I hadn’t commited anycrime or traffic violations but was ID’d in assurance that he already knew I must have had a sticker or insurance lapse or maybe even drugs or may be drinking, I’m sure it was to give me a pop quiz,
    The first time the officers had no warrant or justification to tow me and did not. In both cases the officers didn’r give me a chance to park my car or have my tire clamped, but offered to let me clear it of whar I could carry insisting I don’t leave it in the car, as he felt it wasn’t safe to tow it even as he had me thinking of an option a tow truck comes by in 5 minutes and he tells me the only reason I can’t avoid it is because I “didn’t pay fast enough, so …” he was being nice to me he said….
    Now my only transportation is over 600 dollars in fines, and I’mbroke….cAN THEY REALLY DO THIS IN THIS WAY? is it okay to take my car even when I had my title on me, Id and didn’t have my license after the officer took my expired one?
    Is an expired license the same as a suspended one? I just dont see how anyof this is in anyway a police towing type of situation ?

  • Shang

    I’ve been receiving calls from ERC since 2018. They have been calling me in regards to some At&t bills. I am not sure who sold them my personal information t, but their source is pretty good.. Because I actually changed my phone number because of their phone calls and only have updated my phone number at Chase, CapitalOne, Boa, Amazon, Google and Twitch. They also knew I recently moved two months ago! Amazing work! If they can get my updated phone number and address from these companies, they are good scammers.. And the truth is, only I know I DON’T OWN At&t anything. I only did one time inquiry with At&t but it ended up without using their service. I tried to tell ERC many times this is a wrong information but they still talked to me like they are cops or FBI. They were trained pretty good! And they probably know how much cash I have in the bank, so they gave me an affordable price for my “bill”.

  • ARodriguez

    Good afternoon: I had a collection action by Sprint because when I cancel my aggreement with them after 15 years due to high bill charges they had a remaining balance on my account of $80 and send it to this company. Even do, I paid the money back in 2015 this is still showing in my credit report as paid and they won’t remove it. I called and requested that they remove it, but they won’t. Is there another way I can remove this from my credit report?

  • Angela W

    I got a credit alert on my capital one credit wise account yesterday stating that I owed ERC $299.00 for a 5 month old T-Mobile account. I called and disputed it, I spoke with T-Mobile today via Twitter and they confirm I do not owe ERC anything that I do owe them money but for 101.65 to a different agency

  • Jared

    I just got a call from Enhanced Recovery Company. They wouldn’t tell me what the call was about but left me their company website. I googled it and came across your page. I watched your video. And so now I’m messaging you

  • G West

    I received a call from one a disgustingly very rude and aggressive collector at ERC. I told her that I’m not able to make a payment now because I have paid all my bills for the month. I told her I could make a payment next month and her tone just changed. Now what I will do is take the payment myself to where it needs to go.

  • Rebecca T

    I keep getting harassing phone calls from ERC. They want me to confirm personal information such as address, phone number, etc. I ask what the call is about and they tell me it’s a personal matter that I have to confirm my info before they proceed to tell me what they are calling for. I have multiple calls from them on my phone. I have asked them to stop calling but they won’t stop. I get robo calls from them where I will answer and it will be a automated operator asking me to please hold for next available representative. It’s very frustrating because I don’t even know why they are calling. Is this legal for them to do this?

  • Okima W

    Enhanced recovery keep calling me. I spoke to a member of your law office about this last month and she that she would put in a stop letter Enhanced Recovery. Can I proceed with a lawsuit?

  • Bill C

    I keep receiving calls from a 971 area code with no one on the other end f the line. When I call the number back they identify themselves as ERC and say they are trying to collect a debt. But i have no knowledge of this alleged debt. Also I have asked them to remove my number repeatedly and the robocalls continue.

  • Andrea E


    I received multiple calls on my cell phone from Enhanced Recovery Company almost daily over the past several months prior to answering a call from ERC today. The first time I answered no one spoke on the other line so I hung up. On a later call the caller asked to verify my name without identifying that they were from ERC. They told me they were from ERC after I asked them to identify themself. I asked them to call me on my other number instead on which we had a conversation. During today’s call I did arrive at a settlement with them for the debt they were calling about. Also during this call I did give permission to receive their automated calls to my land line in the future if needed. I didn’t realize that there was a telephone harassment law until I looked up ERC and saw your website. Do I qualify for this case and $$$ back for the calls made to my cell phone?

    Thank you for your advocacy.

  • J.E.

    I am being harrassed by this company daily. I asked ERC how to file a cease and desist from phone calls and was hung up on twice. This maddening as I am home and disabled and the last thing I want is to he harrased

  • Shane Y

    Getting calls from Enhanced Recovery Company about a Sprint debt from account opened in 2013… only thing is phone account was a prepaid account… Pay as you go phone. You can’t get behind on the bill because if you don’t pay it’s just off til you do.

  • benjamin daniel

    ive recieved repeated collection calls at all hours of the day and night despite telling them to only contact me in writing.

  • Sally Z

    I just received a very disturbing phone call from an ERC collector(719-283-8624, and other numbers). It took me 3 times asking her to tell me who she was and WHO she represented, before she finally told me, without giving me her name. She was rude, spoke way too fast, and kept demanding payment on a bill, I paid in full, back in 2016

  • Tommy

    I have paid ERC twice for an ATT bill and it has. Not been removed off my credit report and they continue to say I have never paid them. I’ve tried contacting ATT directly to pay them directly and they tell me it’s not possible, you have to pay ERC. I’ve explained that I have paid ERC and they lady just said “well there’s nothing we can do” I guess they don’t want their money. ERC is a scam.

  • Alex

    have an ERC account showing on my credit report in the amount of $102.00
    i honestly don’t recall owing this but i’m thinking of just paying it off. I’m a single mother who works hard and I don’t have the luxury to have this on my credit report! should just pay it off and what type of proof do i ask for so this doesn’t show up on my credit report again.

  • Crystal

    how do they get your information and are they a real legit collection agency they have been calling late hours at night harassing me about at t-mobile past due bill and also they told me they was located in Florida but was calling from India and only Indian reps were contacting me> please someone get back with me

  • Darla Porter

    I have an ERC account showing up on my credit report in the amount of $695 which is an amount that I owe to Sprint for cell phone service that I cancelled over 4 years ago. I do owe this amount to Sprint I do not deny that I owe this amount. My question is, since this is so old should I go ahead and try and pay it off to this company and risk the possibility of getting harassing phone calls from this company?

  • Pedro Perez

    Charging me for a debt that I never made with tmobile

  • Allan Dollison

    I signed up for AT & T Internet service for my law office. (I am a lawyer.) About a month later, there was a tragic arson fire that made the office uninhabitable. The Internet service was of no use. I canceled. Over a year later, I started to get demands for payment on the account. I even made a small payment to AFNI. The amount was not paid in full as agreed. I now have an ERC Collection account on my credit. Effecting my ability to buy a house. I wish to join your Class Action suit. Debt occurred in Eureka CA which is the Northern District as opposed to Eastern
    District but once your class is certified, that will not be an issue. Thank you for fighting on behalf of consumers.

    • Lc

      By any chance were you able to join the lawsuit? They been bothering me for the past 2 years

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