- Who is FrontLine Asset Strategies?
- FrontLine Asset Strategies Complaints?
- FrontLine Asset Strategies Lawsuits
- FrontLine Asset Strategies Contact
- FrontLine Asset Strategies Calling?
- How Do I Stop FrontLine Asset Strategies Debt Collection Harassment?
- How Can I Delete FrontLine Asset Strategies from My Credit Report?
- How Can I Deal with FrontLine Asset Strategies?
FrontLine Asset Strategies or FAS is a third-party collection agency based in Minnesota. FAS has received complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including attempting to collect debts not owed and improper contact or sharing of information. If you have been contacted by Frontline Asset Strategies, make sure you understand your rights before responding.
Have questions? Call us now at 844-685-9200 for a Free Case Evaluation.
Our services are absolutely FREE to you.
The harassing company pays our fees.
Is Frontline Asset Strategies a scam?
According to the Better Business Bureau (BBB), Frontline Asset Strategies, LLC was incorporated in August 2008 and started in November 2008. The BBB established FAS’s profile page in December 2008. FAS is listed as a collection agency and judgement recovery service. Buzzfile estimates FAS’s annual revenue at $350,000 and the size of its headquarters staff at 2 employees.
According to its website, FAS“makes a difference with consumer-focused, compliance-based collection and call center services.” FAS is “dedicated to helping consumers and clients…by creating relationships, challenging and rewarding great employees, and continuously investing in them and technology to enhance…services beyond best-in-class as one team.” FAS’s mission is “to provide positive experiences, services, and solutions to improve the welfare of consumers, clients, and employees.”
Frontline Asset Strategies provides third-party collection services and first-party business process outsourcing services for many different types of accounts. Creditors include lenders in the “auto, bank, credit card, debt buyer, education, mortgage, and utility” industries. FAS advertises “aligned resources focused on delivering results clients and… consumers deserve.” For example, FAS employs “technology-enabled ‘strategies’ based on consumer behavior and regulatory and client requirements,” including“company-wide 24×7 video monitoring, recording, electronic key card access, and SOC 3 certified data centers.” In addition, FAS’s collection staff utilizes “tools far beyond phone calls and a scattergun of outdated letters.”
Frontline Asset Strategies’ Consumer Info page includes links to the Federal Trade Commission (FTC) website; the Fair Debt Collection Practices Act (FDCPA); the Fair Credit Reporting Act (FCRA); the Consumer Financial Protection Bureau (CFPB); and contact information for their compliance officer.
The BBB has closed 34 complaints against Frontline Asset Strategies in the past three years, with 5 complaints closed in the previous 12 months. Complaints are fairly evenly split between those alleging problems with billing and collections and those alleging problems with advertising and sales. As of May 2015, the Consumer Financial Protection Bureau (CFPB) has closed 16 complaints against FAS. Justia lists at least 7 cases of civil litigation involving Frontline Asset Strategies
Absolutely. Here are some Sample Cases against FrontLine Asset Strategies LLC
Complaints about Frontline Asset Strategies commonly cite problems resulting from calls to incorrect phone numbers and fraudulent or inaccurate account information. For example, in August 2017, a complainant indicated his daughter had been receiving phone calls from FAS representatives, even though his daughter is under the age of 18 and had placed her number on the national Do Not Call list. The calls to her number had allegedly been placed over a two-year period. In response, FAS representatives indicated they would cease all phone contact with the number in question. Although the complainant accepted the response as a resolution, he added an additional comment that despite FAS’s assurances that no further calls would be made, his daughter had received another call from FAS.
In February 2017, a complainant indicated she had received a collection letter for an account she had never opened. The delinquency had been reported to the credit reporting agencies and was preventing approval for a loan application. When she contacted FAS, the representatives were allegedly “very rude and disrespectful.” In response, FAS indicated that their records showed that the complainant had previously set up a payment arrangement, but later called back to tell FAS that the account was not hers. FAS countered her assertion that she had no knowledge of the account with “a statement…which shows the last payment on this account.” Frontline Asset Strategies also indicated that they do not furnish information to the credit reporting agencies. The complainant’s rebuttal indicated that she had “not talked to this company about a payment plan or anything,” but only found out about the delinquency when she “got a credit report from a car dealer, which is how she knew the info was from” FAS. In addition, she indicated that she had “not talked to them but…once and the guy was rude.” She repeated that she had never had a credit card with the department store named in the account, and that her Social Security Number “is tied up with this account along with two other” Social Security Numbers. Frontline Asset Strategies replied to her rebuttal by telling her they had mailed her a fraud packet and restating that FAS does not provide information to the credit reporting agencies.
Frontline Asset Strategies, LLC
2700 Snelling Ave. N., Suite 250
Roseville, MN 55113
Telephone: (877) 258-1590
Understanding Your Debt Collection Rights
The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.
The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency.
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are recieving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200.
What Our Clients are Saying
“Every e-mail sent or phone call made to your firm was answered not only promptly, but virtually immediately. Mr. Hirnyk patiently explained every legal concept – including what was possible and what was not – under existing state and federal consumer law.”
“Prior to contacting you, we had tried repeatedly to handle this matter without threatening litigation. In the end, not only were they unapologetic, but they were dismissive – even of an attorney friend who called on our behalf. Sincerest thanks for resolving this matter for us!”
“Know that Sergei, and your firm did a good thing. You took on a big company for little people and righted a wrong. For this we are grateful.”
“Thank you and your team at Lemberg Law for the exceptional work you did on my behalf. I have never experienced the level of care, professionalism, timeliness in follow-through, and monetary compensation obtained through your firm.”
We can absolutely help. Call us today.
The short answer is yes. Contact us now to find out more.
Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.