Genesis Credit Management LLC is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might calling, and how you can stop them.

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Who is Genesis Credit Management?

Genesis Credit Management, LLC is a debt collection company based in Everett, WA. They specialize in apartment lease collections, which their website calls the “multi-family industry.” Their collectors are trained in “Landlord Tenant” law. They promise to help creditors take back control of delinquent accounts using “forward-thinking, solutions-based services,” and cutting-edge technology by a “management team of seasoned professionals.” They promise nationwide skip-tracing and prompt credit bureau reporting of delinquent debts.

Is Genesis Credit Management a scam?

Their website does not mention any consumer protection resources such as the Fair Debt Collection Practices Act (FDCPA); there are no links or references to outside sources for consumers concerned about their rights under debt collection or real estate and housing laws. The Contact page uses a web-based form but does not inform site visitors of their rights under the FDCPA or any other laws. Buzzfeed indicates Genesis Credit Management employs 2 people, has an annual revenue of $195,000.00, and a founding date of 2013. The Better Business Bureau indicates they have been in business for 8 years locally, with incorporation taking place in 2013.

Genesis Credit Management Contact Information

Genesis Credit Management LLC
2010 Yakima Valley Highway
Sunnyside, WA 98944
Phone: 509-836-5558
Website:  http://www.genesiscred.com/

Can Genesis Credit Management Sue Me or Garnish My Wages?

It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely Genesis Credit Management would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!

Click 844-685-9200 ☎ NOW to call us or go ahead and fill out our Contact Form. Our services are absolutely FREE to you

How many Complaints are there against Genesis Credit Management?

Most of the debt collection activity at Genesis Credit Management results from allegedly unpaid rental and lease agreements. Most of the complaints contain statements about rude, hostile, or abusive customer service or mistakes and inaccuracies in the documentation of billing details. As of August 2017, the Better Business Bureau lists a total of 19 closed Genesis Credit Management complaints, four of them in the past year. Of the 8 customer reviews left on the BBB site, 7 are negative. The BBB has given them a score of B. Justia lists at least 4 legal filings identifying Genesis Credit Management, LLC as the defendant.

Can you help me file a No Fee Lawsuit against Genesis Credit Management?

Absolutely. Here are some Sample Complaints against Genesis Credit Management, LLC

In February of 2017, a former tenant of an apartment was contacted by Genesis Credit Management two years after signing over her lease agreement to a new tenant and moving out. The complainant was told she owed $1,610.29 and was subjected to verbal abuse and threats of damage to her credit score. She did not receive documentation of the bill for several months. When she did finally receive a bill, the original amount owed of $1388.00 had increased to $1,694.75. The complainant requested that Genesis provide documented evidence that she owed the bill. Genesis ultimately received confirmation from the original rental company that the complainant had legally signed over the lease and did not owe any money; thus, Genesis had violated several consumer protection laws in this example.

Other complaints indicate that Genesis Credit Management representatives on more than one occasion have made unwanted called to debtors at work; used abusive language and threats; and have tried to collect debts without sending documentation or without having verification.

Here are some past Press Releases of Lawsuits Brought On By Lemberg Law Against Genesis Credit Management LLC

November 3, 2015. On behalf of our client, Lemberg Law recently filed a complaint in U.S. District Court, District of Arizona. The case, against Genesis Credit Management, charges the debt collection agency with violating federal law and asks for $1,000 in statutory damages, plus other relief.

Most people experience some level of stress when they’re at work. Either they’re facing a deadline, feeling pressure to increase their productivity, or feeling that they haven’t yet mastered the work-life balance. That stress increases exponentially when a debt collector starts calling the workplace. Yet that’s what our client says happened when Genesis Credit Management started relentlessly calling her, and then started calling her at work. By that time, she had already engaged us to represent her, so our client told the Genesis Credit Management debt collector that she had an attorney.

At that point, the law-abiding thing to do would have been for the Genesis Credit Management debt collector to end the call, and to call us. Instead, the debt collector said that he wouldn’t contact us, and instead tried to convince our client to pay the debt.

Before ending the call, our client says that the Genesis Credit Management debt collector insinuated that they were going to garnish her ways, stating that they were going to get their payment “either way.”

This lawsuit charges that Genesis Credit Management violated the Fair Debt Collection Practices Act (FDCPA) by engaging in harassing behavior; by contacting our client knowing she was represented by an attorney; by using false, deceptive, or misleading representation in connection with the collection of a debt; by implying that nonpayment of the debt would result in garnishment; by threatening to take legal action without actually intending to do so; and by failing to send a validation notice.

September 22, 2015. On behalf of our client, Lemberg Law recently filed a complaint in U.S. District Court, District of Arizona, against Genesis Credit Management that charges the debt collection agency with violating federal law and that asks for $1,000 in statutory damages.

Imagine getting seemingly endless debt collection calls about a debt that you’re not able to pay. No one imagines being the victim of debt collector abuse. Yet that’s what our client says happened when Genesis Credit Management called him. Our client says he told the debt collector that he wasn’t able to make a payment, and then the debt collector suggested that our client break the law by using his mother’s credit card without her permission in order to make a payment. When our client said no, he reports that Genesis Credit Management threatened him with legal action if he didn’t make a payment immediately.

The lawsuit charges that Genesis Credit Management violated the Fair Debt Collection Practices Act (FDCPA) by engaging in harassing behavior; by using false, deceptive, or misleading representation in connection with the collection of a debt; by threatening to take legal action without actually intending to do so; and by using unfair and unconscionable means to collect a debt.

Genesis Credit Management Calling You?

Understand your debt collection rights

The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.

The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.

These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.

Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency.

Want to Stop Genesis Credit Management Debt Collection Harassment Now?

Your debt harassment checklist:

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are recieving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.

We can make them STOP!✋

The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW.

What Our Clients are Saying

“We were so impressed with how the attorney listened to us and understood the position we were in. Thank you for stopping the calls. The check was a nice bonus, but mostly we’re glad we’re not being hounded anymore.”

“Lemberg Law contacted me within a couple of hours of me submitting my info on their site. That same day Daniel emailed me instructions on what to do the next time the collection agency called. Within a week, the calls had stopped. Today marks week 2 and we’ve not had a call in three days. I can’t say thank you enough.”

“I can’t praise your service enough. I was lost and just really wanted my credit report cleaned up. You have gone beyond my expectations. Thanks again!”

Can You Help Me Delete Genesis Credit Management from My Credit Report?

In short, odds are good we can. Call us to today and we’ll tell you how we can help.

Sound Off!

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

6 COMMENTS
  • Shawna stewart

    Crazy. Im so upset i had a horrible experience today with one of there debt collectors , her name was alex cook. I called trying to pay on a debt i owe on, she didnt call me . i told her i could make the full payment at the time but i was willing to give a large payment and pay the remainder off later. She said she will not accept any money from me if its not the full amount , and that she will go out of her way to make sure i recieve no housing in washington for myself and my kids, and she doesnt care if im homeless. She lied over and over to me saying her company doesnt accept payments and when i asked if u could speak to her supervisor , she hung up on me. Im was sobbing when i got off the phone . i know debt collectors are mean but ive never experienced someone so heartless.i called the apartments she was collecting on and they told me they were so sorry and they gave me someone elses number to contact . they told me they do offer payment plans and shes so sorry that i had this awful experience . i plan to call the other lady at gensis and hopefully shes nicer

    • Beth

      I am going thru similar situation some lady keeps calling and calling even she has called my husbands job many times she does not want to work on payment plan she wants the money right away i am so stress out i dont know what to do any more i am tryng to pay but she refuses to get payment plans>

    • Kim

      > I also dealt with Alex Cook. She is a horrible person to talk to, she has no problem telling you that you are going to lose your job, that she can’t believe that you would let this happen, that we will get our money no matter what. Such a horrible person to talk to. I literally didn’t call back for a few months because of her.

  • D.Smith

    I got a call from them today as well from a Todd Jones. He was an absolute rude jerk to me. He was calling to collect on a debt that I had resolved with a different collection agency over six months ago. He started yelling at me when I told him he was wrong about the debt and then went on to tell me as a woman I don’t understand how money works. I hung up at that point. He then called me four more times, my husbands boss and an old friend of mine. I can’t believe how unreasonable and harassing he was.

  • Hayley

    I got contacted by a guy named Jeff he stated that I going to collections if I didn’t pay a certain amount. I have no knowledge of this. I never got a paper in the mail stating I owed from my last apartment. When I contacted the apartment they said “that’s weird it should of gotten sent out” I haven’t received a phone call another letters or anything stating we owed. Now this geniuses company is telling me I have to pay them a certain amount or there gonna put it in collections and not help me out anymore. I told them I wanted documents he said he would send them but never asked for My email. How do I know this is even real and how much I owe is right.

  • Greg Ward

    Earlier this month I received a phone call from a person representing Genesis Credit Management over an outstanding bill for repairs from the previous apartment in Federal Way out of which I had moved out last fall. My bill was for $1885 that had interest tacked on from the initial bill for $1754 (or however much it was), but the person on the phone was “nice” and told me he would bring the bill down to $1409 in three easy monthly payments of $469.97. But instead of me sending a check in, he said that I could just deposit in a Wells Fargo account with an account number in which he would provide with an e-mail to me. I thought this was odd, but “okay…” He said that a paper check would “compromise” information if it got it into the wrong hands. Hmmm….
    So last week I go to the Wells Fargo bank to do as requested and showed the e-mail to the tellers there, not really thinking there was “much” out of the ordinary when they told me the e-mail was suspicious. The person typed it out with so many misspelled words and lack of capitalized letters and strange phrasings (i.e., “If you have any questions, gimme a call”), some rather casual language for something I was to take as professional. I try to use proper spelling and punctuation in business communications at all times, and the tellers told me this looked very questionable, like a scam. They told me to contact the Better Business Bureau about this. I called and they gave me a little more information about it and told me to contact Genesis Credit Management. I cannot reach Eastern Washington on my phone. I have a copy of the person’s e-mail if anyone wishes to look at it. What course of action should I take next?

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