Glass Mountain Capital Collection Complaints. Stop the Calls

Many consumers bring up complaints about harassing collection calls

Glass Mountain Capital LLC is a debt collection agency which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

What is Glass Mountain Capital?

Glass Mountain Capital is a national financial services firm headquartered in Schaumburg, Illinois.  The company was formed in September of 2005.  The company may also be referred to as “GMC Credit Services”. The firm collects upon various distressed consumer assets and serves as both a first-party debt collector and third-party contingency collections agency.  Glass Mountain Capital utilizes batch skip tracing, data encryption methods, scoring and various other forms of technology in order to collect upon debts.

Have questions? Call us now at 844-685-9200 for a Free Case Evaluation.

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The harassing company pays our fees.

How many Complaints are there against Glass Mountain Capital?

As of September 2017, the Better Business Bureau reported 46 closed complaints against Glass Mountain Capital in the past three years.  The overwhelming majority of these complaints were related to billing/collection and advertising/sales issues.  Overall, the Better Business Bureau gives Glass Mountain Capital a rating of A+.  In addition, Justia lists four Glass Mountain Capital complaints filed in federal court in 2016 alleging violations of the Fair Debt Collection Practices Act.  Further, the Consumer Financial Protection Bureau (CFPB) lists 17 closed Glass Mountain Capital complaints in the last 12 months.

Contact Information

Glass Mountain Capital
1930 Thoreau Drive, Ste. 100
Schaumburg, IL 60173
Phone Number: 877-214-0276

Can You help me file a lawsuit against Glass Mountain Capital at no charge to me?

Absolutely. Here is a brief summary of Cases Filed in Federal Court

According to Justia, numerous cases against Glass Mountain Capital have been filed in federal court.  In 2016 alone, four separate cases named Glass Mountain Capital as a defendant and involved violations of the Fair Debt Collections Practices Act.

Glass Mountain Capital Calling You?

Understanding your Debt Collection Rights

The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.

The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.

These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.

Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency.

Phone Numbers Used by Glass Mountain Capital

Like most collection agencies, Glass Mountain Capital uses a variety of phone numbers to contact consumers. Consumers have told us of receiving calls from the following numbers:


Want to Stop Debt Collection Harassment Now?

Your debt harassment checklist:

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.

We can make them STOP!✋

The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW. ?

What Our Clients are Saying

“I was almost going nuts receiving calls every afternoon from a person using profane language to push me to pay debts I don’t owe. Someone I trust referred me to Lemberg Law, and I don’t regret having contacted them. The attorneys were very kind and always available when I needed them.”

“Thank you for standing with me Lemberg Law. I was so afraid I could lose my job because of a caller who called my job number 4 hours straight back to back. He not only harassed and threatened me but also abused workmates who received the call when I wasn’t around. Since I solicited for your services, I’ve had a peace of mind, and I’m happy because of the few dollars I got as a settlement.”

Can You Help Me Delete Glass Mountain Capital from My Credit Report?

Chances are good that we can help.  Call us today and we’ll explain.

Sound Off!

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

  • Rodney J Weir

    I was checking my banking account and I noticed $101.84 begin removed from my account since September 2017 until recently as of January 2018 for the same amount, Some reason this company has made a fake check out that it is me to their company Glass Mountain Capital which has been making my account short and at time causing over draft fees over $300.00. I don’t know how this company can just take money from my account. If I won’t have noticed it, it would still be going on. I need help

  • Mark Cox

    This place is taking money out of our account at $102.20 monthly. Did not realize it until we checked our finances. We are not receiving any statements. We have no idea what debt this is even paying on. Calling them today to get more info. I did not realize that this was/is legal. How would they even get our account info?

  • Doug

    they use local phone numbers too


  • Michael

    Glass Mountain just called me. The caller was a male with a southern accent. As I started to question him after awhile he stopped using his accent and using his natural middle eastern accent instead. I called him out on it and he openly admitted to using the fake accent before hanging up.

  • Monika

    I was contacted by GMC back in 2015. I set up a plan with them to clear up a credit card debt but have never received a statement. I’ve called them multiple times and they say they’ll send a statement but never have. I’ve been paying 105.00 per month for a few years now and according to my records I should be paid up. I’m not sure whether I should call them again or just stop the money transfer?! The contact person was Laurie Bieber.

  • Jesse W

    They keep calling me from area code “812” (Southern, Indiana) when they’re based in Northern Illinois. They’re spoof calling me and when I called them back and confronted them about it, they got very hostile. They’ve called me at least 6-8 times with this spoofed number and at least once a day.

  • J Walker

    Was checking my account balance, and notice a check, which is not my own which allowed funds to be taken out of my account. I called my bank to inquiry, and they told me a place called glass mountain. I have never hear of this place. Should I close my account?

  • Lisa T

    Glass Mountain Capital harassment ive asked them to state the reason for their call the refuse to tell me i told them if you cant state your call please dont call how can you be private calling someone else phone if you have my name you hve my address please send the information out to me if its so important for you to continue to harass me

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