Honor Finance, LLC (Honor Finance) is a third-party auto loan agency based in Illinois. Honor Finance has received consumer complaints alleging violations such as improper communication tactics and sharing of information. If you have been contacted by Honor Finance, make sure you understand your rights before taking action.
According to the Better Business Bureau (BBB), Honor Finance registered as a Delaware limited liability company in 2011. Before that, Honor Finance operated under Honor Finance Corporation, an Illinois corporation founded in 2000 and voluntarily dissolved in 2015. According to the Honor Finance website, the company was founded in 2001. The BBB established its profile page for Honor Finance in 2005. It lists Honor Finance as a financial services company.
According to its website, Honor Finance“is a finance company that originates, funds and services below-prime automobile contracts.” Honor Finance “provides superior customer service to its dealers and customers” in 16 states. It has “an extensive research and interview process to qualify candidates beyond the industry-standard scorecard” and “takes pride in assisting individuals who might otherwise be overlooked by traditional lenders.” Honor Finance Website provides information for car dealers and car buyers. Its dealer pages inform site visitors that “Honor Finance is committed to building relationships with established dealerships with a reputation for integrity and superior automobile quality.” It has “more than 40 years of combined automobile financing experience” and “provides dealers with competitive pricing through its three-tiered programing, excellent financing options and exceptional customer service. The dealer FAQ page indicates that Honor Financeworks with franchise and independent car dealerships in its 16 service states. More information is available by contacting Honor Finance.
The car buyer pages provide payment and Honor Finance contact information. The customer FAQ page answers questions about payments, insurance, payoffs, titles, complaints, and disputes.
The Honor Finance website does not provide a lot of detailed information about its business practices or compliance policies. It does include standard, legally mandated information about information privacy and security.
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The BBB has closed 42 complaints against Honor Finance in the past three years, with 20 closed in the past 12 months. Most of those complaints allege problems with billing, collections, and customer service. Since December 2014, the Consumer Financial Protection Bureau (CFPB) has received 48 complaints about Honor Finance. Justia lists at least 4 federal civil lawsuits involving Honor Finance
Absolutely. Here are some Sample Cases against Honor Finance LLC.
According to information available on the BBB website, complaints against Honor Finance Raise issues with billing, collections, and customer service. Specifically, consumers complain that they are unable to resolve loan payment problems even after following the direction of company employees, and that the company engages in improper communication, collection and credit reporting tactics. The 18 negative reviews on Honor Finance BBB profile support these allegations.
In September 2017, a complainant indicated that Honor Finance violated state repossession laws and that it was “reporting unfair and untrue statements to the credit bureaus” against her “consumer rights according to the FTC.” The complainant alleged that Honor Finance failed to send her a legally-required “notice of default and right to cure” informing her of what she needed to do to get her car back. According to the complainant, the company also failed to send her a second legally-required notice within ten days of the repossession to notify her of “when the vehicle would be sold, when and where the sale would take place, and a minimum acceptable price for the vehicle.” The complainant further alleged that the company did not sell her repossessed car for three months and failed to sell it in a “commercially reasonable manner.” Given its failure to comply with state law notice requirements, the complainant indicated that the company’s report to the credit bureaus of an “involuntary” repossession was “unfair and untrue…”
In June 2017, a complainant indicated that Honor Finance’s communications with him were “in clear violation of TCPA and FDCPA guidelines.” The complainant alleged that he kept receiving collection calls from Honor Finance for his brother and that the company would not stop. According to the complainant, he did not mind the calls at first, but then began receiving “automated calls on his cell phone at 2:30 in the morning…” The complainant indicated if the calls did not stop, he would be entitled to “$1500 per INTENTIONAL violation.”
Honor Finance, LLC
1731 Central Street
Evanston, IL 60201-1507
Telephone: (847) 733-0300
Understanding Your Debt Collection Rights
Consumers are protected from abusive debt collectors from the Fair Debt Collection Practices Act (FDCPA). By way of instance, the debt collector must identify himself or herself, who they’re working for, and what debt they’re collecting. The FDCPA claims that debt collectors can’t use any deceptive or misleading representation, like implying the debt is secured by the USA or any particular state. Additionally, they can’t use a badge or uniform to pretend they’re a government employee collecting a debt. Misrepresentation is a violation of the FDCPA and could be reported as such.
In case you’ve been a victim of a debt collector’s wrongdoing, then you can search for justice under the FDCPA. You have the right to pursue a claim against the debt collector; if you prevail, you can collect up to $1,000, plus attorney fees and court costs.
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are recieving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, a lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200.
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