Kross, Lieberman & Stone, Inc. or KLS is a third-party collection agency based in North Carolina. KLEShas received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including failure to verify debts and threatening to take actions that cannot legally be taken.If you have been contacted by Kross Lieberman & Stone, make sure you understand your rights before taking action.
- Who is Kross Lieberman & Stone?
- Is Kross Lieberman & Stone a Scam?
- Kross Lieberman & Stone Complaints?
- Can Kross Lieberman & Stone Sue Me or Garnish My Wages?
- Kross Lieberman & Stone Lawsuits
- Kross Lieberman & Stone Calling?
- How Do I Stop Kross Lieberman & Stone Debt Collection Harassment?
- How Can I Delete Kross Lieberman & Stone from My Credit Report?
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According to the Better Business Bureau (BBB), Kross, Lieberman & Stone, Inc. was founded and incorporated in 1990. The BBB established a profile page for KLS in 1995. Buzzfile estimates KLS’s annual revenue at $1.2 million and the size of its headquarters staff at 10 people.
According to its website, Kross Lieberman & Stone “is a full-service agency committed to turning problem accounts into cash flow.”KLS’s“goal is to not only concentrate on providing excellent collection recoveries for…clients, but to also provide excellent service before and after the ‘sale.’”
Kross Lieberman & Stone offers “a variety of first party to third party services, …including basic skip tracing, credit reporting, bad check recovery, and our extremely effective normal collection procedures which include both immediate phone contact and letter services.” Service divisions include outsourcing programs such as extended business office, early out, and billing services; custom collections; bad check recovery; second placement; international collections; and litigation services.
Kross Lieberman & Stone accepts accounts for commercial clients, including problems resulting from unrecovered rebates, coupon and advertising reductions, and returned or destroyed product credits; healthcare and medical providers, including hospitals, clinics, family practices, pharmacies, and laboratories; and retail clients, including CPA’s, utility companies, internet retailers, catalog companies, and retail and service providers.
KLS’s Resources page provides fairly extensive information about professional associations, industry trends, and frequently asked questions. However, there is no dedicated page for links and references to consumer protection resources, laws, and enforcement agencies.
The BBB has closed 15 complaints against Kross Lieberman & Stone in the preceding 3 years, with 5 complaints closed in the past 12 months. Most of those complaints allege problems with billing and collections. Since May 2015, the Consumer Financial Protection Bureau (CFPB) has closed 25 complaints against KLS. Justia lists at least 4 cases of civil litigation involving Kross Lieberman & Stone.
Kross, Lieberman & Stone, Inc. Contact Information
Kross, Lieberman & Stone, Inc.
991 Aviation Pkwy., Ste. 300
Morrisville, NC 27560-8564
It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely Kross, Lieberman & Stone would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Absolutely. Here are some Sample Cases against Kross, Lieberman & Stone, Inc.
In August 2013, in the North Carolina Court of Appeals, a judge issued a Decision in a case alleging Kross, Lieberman & Stone had violated certain provisions of North Carolina’s state Debt Collection Act (NCDCA). In this case, the plaintiff had originally contracted with a construction company in 2010 to perform home renovations. Due to a dispute about the bill after the project was completed, the plaintiff refused to pay the construction firm, who then hired KLS to collect the debt. The plaintiff hired an attorney to represent her in the matter of collection activity by Kross, Lieberman & Stone. Subsequently, the plaintiff and the construction company became involved in a legal dispute about the bill that was ultimately resolved through mediation. In 2011, the plaintiff filed a lawsuit against KLS, alleging they had engaged in unfair practices “by contacting the plaintiff on the construction company’s … behalf after being informed that…she was represented by” an attorney. In November 2011, KLS moved to have the complaint dismissed “for failure to state a claim upon which relief may be granted.” Specifically, Kross, Lieberman & Stone argued that because the plaintiff could not identify any specific financial or other damage she had suffered as a result of KLS’s violation, there were no grounds upon which they could be held liable for misconduct.
During the appeal hearing in August 2013, the plaintiff argued that the original verdict had been made in error and was reached by applying an incorrect provision of the NCDCA. The judge in this case reviewed the original case and noted that the NCDCA provides for two kinds of penalties—penalties resulting from actual damages and penalties resulting from civil damages. Although the court agreed that the plaintiff failed to demonstrate any actual damages upon which a decision in her favor could be granted, they disagreed with the original decision that dismissed her claim to civil penalties. Because the NCDCA was enacted to ensure that collection agencies are held accountable for their actions regardless of whether they cause any demonstrable harm, it contains a provision that allows consumers to sue for civil damages in cases where a debt collection agency can be shown to have committed a violation as a matter of law. Thus, the appeals court reversed the lower court’s dismissal of the plaintiff’s complaints and found that KLS should be held liable for civil penalties. However, the plaintiff failed to specify the exact amount Kross, Lieberman & Stone should be required to pay, so the case was remanded for further proceedings.
The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.
The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency.
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are receiving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
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The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call ? 844-685-9200 NOW.
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