Mnet Financial, Inc. (MFI) is an accounts receivable management firm based in Southern California that specializes in third-party medical debt collection. MFI has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including making false statements and attempting to collect debts not owed. If you have been contacted by this debt collector, make sure you understand your rights before responding.
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According to the Better Business Bureau (BBB), Mnet Financial, Inc. was founded in 2005. The BBB established a profile page for MFI in 2013. MFI is listed as a collection agency, collection system, and billing service. Buzzfile estimates MFI’s annual revenue at $1.2 million and the size of its headquarters staff at 9 employees.
According to its website, MFI “is the superior choice in collection services for the healthcare sector.” MFI utilizes “innovative approaches for the collection industry” that have made them a “leader in receivable management solutions.” MFIs “unlimited access to…resources and tools… equip providers with better accounts receivable tools and a true bad debt recovery partnership.”
MFI collects delinquent debts exclusively for healthcare and medical providers. Their services include bad debt recovery “with trained healthcare call center representatives and letter notices that appeal for balances owed to the provider.” MFI’s online pay-plan management service gives patients “the ability to manage their account with an automated monthly remitted payment plan.” MFI also offers pre-collection services, including pre-collect payment monitoring “to act as an extension of clients’ billing offices”; and early-out services that act as “a billing option for…medical providers to recollect low age accounts receivable …without credit reporting to reinforce patient remittance for balances owed.”
MFI’s patient resources pages include links to MFI’s payment portal; payment scheduling reminder setup; complaint submissions, including stop-call requests and billing disputes; and links to the federal free credit report site, frequently asked questions, and a web-based contact form.
As of April 2018, the BBB has given Mnet Financial a rating of F. The BBB has closed 8 complaints against MFI in the preceding 3 years, with 1 complaint closed in the past 12 months. All of those complaints alleged problems with billing and collections. Since June 2016, the Consumer Financial Protection Bureau (CFPB) has closed 13 complaints. Justia lists at least 1 case of civil litigation involving MFI.
Mnet Financial, Inc.
95 Argonaut, Ste. 200
Aliso Viejo, CA 92656-4142
Telephone: (800) 361-6638
It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely Mnet would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Absolutely. Here are some Sample Cases filed in Federal Court
Complaints against Mnet Financial commonly cite problems resulting from disputes about the validity of debts and the accuracy of information reported to the credit reporting agencies. In December 2016, a complainant indicated he had identified a collection item from MFI on his credit report that he alleged did not belong to him. He stated that MFI had never sent him any collection notices and never gave him an opportunity to “dispute these allegations or request… validation of them as required by law.” The complainant indicated that he had “already disputed this debt on at least two occasions through the credit bureaus without success.” He requested that the item be immediately and permanently removed from his credit reports, and that all collection efforts permanently cease on the identified account. In response, MFI indicated that “several statements went out to the consumer at the address provided by the original creditor. Additionally, 5 messages were left to the number on this complaint and no return call was received.” The complainant’s rebuttal indicated that their response was inadequate and did not resolve any of his concerns.
In May 2016, a complainant indicated he had disputed the validity of a debt. The bill indicated the charge was from a surgery center, and the complainant indicated that his “insurance company paid this debt in full.” The complainant indicated he had sent official complaints to the “Federal Trade Commission, the Consumer Financial Protection Bureau,… the Office of the Attorney General, the Department of Financial Institutions, the Department of Corporations and the Better Business Bureau” and requested that all “collection actions regarding this debt cease and …that this debt be sent back to the original creditor.” In response, MFI indicated that they would “validate the debt according to the FDCPA and send written confirmation to the consumer at the address specified in this complaint.” However, they also stated that their “records show this balance is still due and owed.” The complainant rejected MFIs attempted resolution. Mnet Financial responded by stating that the original creditor had confirmed the validity of the debt, and that the complainant should contact his insurance company to address any further disputes.
The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB).
The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.
The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are receiving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
We can make them STOP!✋
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW.
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