Optimum Outcomes Inc Collection Complaints. Stop the calls

Many consumers bring up complaints about harassing collection calls

Optimum Outcomes Inc is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

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Who is Optimum Outcomes Inc?

Optimum Outcomes is a debt collection business located in Raleigh, North Carolina. It was launched in 2002, and focuses on collecting healthcare debts. Optimum Outcomes uses a technology-centered approach to debt collections, including a proprietary program called Cyclogic. It uses a predictive auto-dialer to make robocalls, and an SQL data warehouse to track and contact consumers.

Have questions? Call us now at 844-685-9200 for a Free Case Evaluation.

Our services are absolutely FREE to you.

The harassing company pays our fees.

Is Optimum Outcomes Inc a scam?

Optimum Outcomes is a legitimate debt collection agency. It uses analytics to prioritize accounts based on those most likely to be recovered, and use a sophisticated mailing strategy to help improve collection rates. They conduct skip tracing and use credit reporting and third party liability account resolution as part of their collection strategy.

How many Complaints are there against Optimum Outcomes inc?

As of April 2017, the Better Business Bureau reported 186 closed Optimum Outcomes complaints within the previous three years, including 31 closed Optimum Outcomes complaints within the previous 12 months. The BBB gives Optimum Outcomes an A rating. In addition, Justia lists eight Optimum Outcomes complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act, two alleging violations of the Fair Credit Reporting Act, and one alleging violations of the Telephone Consumer Protection Act. Furthermore, the Consumer Financial Protection Bureau (CFPB) lists 107 closed Optimum Outcomes complaints for 2016.

Optimum Outcomes Contact Information

Optimum Outcomes, Inc.
PO Box 58015
Raleigh, NC 27658
Phone Number: 877-795-9819
Website: http://www.oorcm.com/

Can Optimum Outcomes Inc Sue Me or Garnish My Wages?

It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely Optimum Outcomes would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!

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Can you help me file a No Fee Lawsuit against Optimum Outcomes?

Absolutely. Here is a Sample Case Filed in Federal Court against Optimum Outcomes Inc

In 2014, a judge in U.S. District Court, Northern District of Illinois, denied in part and granted in part Optimum Outcomes’ motion to strike class allegations in Buonomo v. Optimum Outcomes for alleged violations of the Telephone Consumer Protection Act. According to the judge’s decision, the consumer claimed that Optimum Outcomes robocalled his cell phone in an attempt to collect a medical debt from someone other than the consumer. He alleged that Optimum Outcomes violated the TCPA by robocalling his cell phone without his consent. Optimum Outcomes argued that the consumer didn’t meet the standards for a class action claim. The court rejected that argument, but did determine that the proposed class was overbroad, and ordered the consumer to file an amended complaint with an amended proposed class definition.

Optimum Outcomes Calling You?

Understand your debt collection rights

The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.

The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.

These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.

Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency.

Phone Numbers Used by Optimum Outcomes

Debt collectors use many different numbers to call consumers. These are some of the numbers that consumers say Optimum Outcomes uses:


Want to Stop Optimum Outcomes Debt Collection Harassment Now?

Your debt harassment checklist:

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are recieving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.

We can make them STOP!✋

The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW.

What Our Clients are Saying

“I can’t praise your service enough. I was lost and just really wanted my credit report cleaned up. You have gone beyond my expectations. Thanks again!”

“My mother and I would like to say thanks to the staff of Lemberg Law for all the hard work and effort that was taken to deal with the debt collector and the Fair Debt Collection Practices Act. As a result, the phones don’t ring off the hook anymore.”

“The team at Lemberg Law was professional, courteous, and efficient. Their grasp of consumer protection laws and guidelines are second to none, and they work extremely hard to ensure this process is client-friendly.”

Can You Help Me Delete Optimum Outcomes from My Credit Report?

The short answer is yes. We can help. Call us today.

Sound Off!

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

  • Paul P

    I thought they were scammers initially. They call and are insistent about taking the payment over the phone. They refuse to send me a written bill.
    They sent a final notice once and I immediately paid a pmt.
    I got tired of telling them I would gladly pay if they just send an invoice. Now I just ignore the calls. I don’t trust them and they will never get my bank info.
    Mail me a statement and get paid.

  • Elizabeth S Olson

    Contacted me by mail and I advised account was paid in full prior to being contacted by them and included check transaction numbers sent to medical provider. Called my phone all day every day after receiving my letter. I made the mistake of answering. Representative was calling to collect on an account already paid in full to medical provider. Rep got mad that there would be no collection and threatened me stating “we do report to credit agencies.” Collection showed up on my credit report the next day with a random dollar amount. I consider this fraudulent reporting. Spoke with “Supervisor” and- surprise- they came up with an additional $$ amount from same provider that I did not owe, either,

  • Frank Abbott Sweeney

    Unending phone calls from Optimum Outcomes. I wrote a threatening letter to its president, Daniel J. Mulligan, who lives in Roswell GA, not to do violence but to come to his home and not to leave until he promised to give me his written assurance that the terrible, harassing calls would cease.

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