Performant Financial Corp – Performant Recovery Collections Complaints. Stop the Calls

We help consumers who have complaints about collection harassment.

Performant Financial Corporation or Performant Recovery is a debt collection agency which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

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What is Performant Financial Corporation – Performant Recovery?

 Performant Recovery or Performant Financial Corporation or is an Accounts Receivables Management (ARM) company and collection agency that specializes in collecting delinquent debt for healthcare providers. Performant has received many consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA) such as making false statements and threatening or taking illegal actions. If you have been contacted by Performant,understand your rights before responding.

Have questions? Call us now at 855-301-6100 for a Free Case Evaluation.

Our services are absolutely FREE to you.

The harassing company pays our fees.

Is Performant Financial Corporation a scam?

They’re legit. According to the Better Business Bureau (BBB), Performant Financial Corporation is a legitimate collection agency founded and incorporated in California in September 1976. The BBB opened its file in March 1981, lists Performant as a collection agency, and indicates a headquarters address in Livermore, CA.

Buzzfile has five separate listings for Performant and its affiliates. Performant Financial Corporation is listed as a management services company with an estimated annual revenue of $159.4 million; Performant Recovery, Inc. is listed as collection agency and has an estimated annual revenue of $31.5 million; Performant Business Services, Inc., is listed as an investment holding company with no annual revenue estimate posted; Performant Technologies, Inc. is listed as an investment adviser with an annual revenue estimated at $36.6 million. All four of these businesses are located at the Livermore headquarters address. The fifth Buzzfile listing is for Performant Recovery in nearby Lathrop, CA, also listed as a collection agency. Together, Buzzfile estimates these companies employ 671 people.

According to its website, Performant’s mission “is to be the best in maximizing revenue, quality and cost integrity for the clients we serve.” Performant offers services in three areas: healthcare, commercial collections, and government. Their healthcare division offers debt collection supported by clinical audits, data mining, and fraud analytics. Their commercial division features first- and third-party collection services and customer care call center outsourcing. Their government division focuses on delinquent student loan and tax obligations.

Performant’s website is entirely client-facing, with no references or links to consumer resources.

How many complaints are there against Performant Financial Corporation – Performant Recovery?

The BBB has closed 245 complaints against Performant Financial Corporation in the past three years, with 36 closed in the past twelve months. The majority of complaints have alleged problems with advertising and sales, with most of the remainder fairly evenly split between billing and collection issues and problems with customer service.Since March 2015, the Consumer Financial Protection Bureau (CFPB) has closed 105 complaints against Performant. Justia lists at least 5 cases of civil litigation naming Performant as a defendant.

Contact Information

Performant Financial Corporation

Performant Recovery Inc
333 N Canyons Pkwy., Ste.100
Livermore, CA 94551-9480

Is Performant Financial Corporation a scam?

They’re legit. It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely Performant would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!

Can you help me file a No Fee Lawsuit against Performant Financial Corporation – Performant Recovery Inc?

Absolutely. Here are some Sample Cases

In February 2017, in the United States District Court, Northern District of California, a judge issued an Order in a case alleging violations of the Telephone Consumer Protection Act (TCPA). In this case, originally filed in September 2016, the plaintiff had filed a class action lawsuit against Performant Recovery for allegedly using an “‘automatic telephone dialing system (ATDS)’ when making calls to cellular phones.” The allegation stated that Performant violated the TCPA by placing “autodialed calls to cellular telephone subscribers (a) who had recycled (or reassigned) cellular telephone numbers who have not expressly consented to receiving such calls and/or (b) who have expressly requested not to receive such calls.” In January 2017, Performant filed a motion to stay the proceedings for two reasons. The first was a pending decision in the D.C. Circuit and the Ninth District that may have limited the definition of an ATDS; the second was a decision then before the Federal Communications Commission that would determine whether the statutory definition of the “maximum number of telephone calls that may be made to a debtor [as]…three telephone calls within a thirty-day period… [should or should not include] calls to wrong numbers or reassigned numbers.” During this hearing, the court reasoned that Performant Recovery would have to produce discovery to settle factual disputes regardless of the outcome of either pending decision; that the outcome of either decision was neither imminent nor certain; and that further delays on these grounds would prejudice the plaintiff’s complaint. As a result, Performant’s request for a stay was denied.

Performant Financial Corporation Calling You?

The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.

The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.

These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.

Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency.

Stop Debt Collection Harassment

You may have a case, if…

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, a lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

If a Debt collection is recorded on illegal charges or taking any other action that is against the law, to speak with a representative directly and immediately call 844-685-9200 for a free, no obligation case evaluation. You have every right to maintain debt collectors accountable, and an attorney can help.

What Our Clients are Saying

“We realize that ours is just one small case among many – and many more serious – but are heartened by the fact that you accepted it and represented us with a professionalism that belied the small dollar amount.”

“If you are unsure about this company…DONT BE!!! They are for real when they say they are here to help you. It only takes a few short minutes of your time to talk to a rep. I was a skeptic, but you did everything you said you would! I can’t say thank you enough!”

”Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”

Can You Help Me Delete Performant Recovery Financial Corporation from My Credit Report?

Chances are good that we can help.  Call us today and we’ll explain.

Sound Off!

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

  • Anon E.

    Performant has called me 14 times in the last 20 days. Since I did not recognize their number, I didn’t answer the calls. Today, I finally answered, and after some back and forth in which an agent tried repeatedly to get me to tell her my SSN (really? To some random person who called ME?), it turns out they’re looking for an “associate” of mine (a name I didn’t recognize). They’re harassing me with the calls, and I don’t even have any debt!! And the “associate” of mine (whoever it is) may have a case, because Performant is calling “friends, neighbors, or coworkers”.

  • Carolyn S

    How can you all just take a person income tax without there knowledge

  • sofia P

    Good evening, Performant is calling us continuously and now calling our family members, friends and acquaintances. I am about to send them a debt validation letter with a list of request they prove to us they even have any rights to represent anyone to collect any debt from us. We may need more than this letter. We are thinking about a no fee class action suit and maybe we can join one if there is an ongoing suit in our area, state of WA, 9th Circuit Court. Thank you!

  • Bonnie Lee Wetzel

    I received a letter claiming wage garnishment would occur unless I requested a hardship hearing. Which I did. I waited for the hardship paper. Never received it. They called me numerous times, said their company name & something about hearing proceedings & before I could say anything hung up… Then I receive a letter stating that I have not fulfilled my share of the hearing process. So they are going to start the garnishment.

  • Chris Stonecipher

    I have been set up on an auto draft for 200.00 out of my account since 2014 ( I owed around $32,114.65 for Performant Collections. I still believe this is making my credit terrible. How can I fix it. I also gave them a different phone number because of all the calls I got from them. Is there a way to get this back to a regular non defaulted collection situation. I also have never received in the mail a statement of how much I owe or w2. I had to call this year to get a w2 on this. To me they seem shady. I would love to talk to someone that could help.

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